Learning and Development Coordinator

3 weeks ago

Johannesburg, South Africa Nedbank Full time

**Job ID**

**131231 - FIXED TERM CONTRACT**
- Job Post End Date: 29 January 2024- Job Family- Human Resources
- Career Stream- Organisational Effectiveness (Learning and Od)
- Leadership Pipeline- Manage Self: Professional

**Job Purpose**
- To coordinate training interventions to meet the learning and development objectives of the organisation.

**Responsibilities**:

- Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives
- Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
- Identify and recommend opportunities to enhance processes, systems and policies and support implementation of new processes, policies and systems.
- Coordinate all training to meet client expectations and service level agreements by liaising with clients and vendors to determine and meet logístical needs.
- Build and maintain relationships with all relevant stakeholders through regular and timeous communication.
- Gather and consolidate feedback from clients about the training to monitor client satisfaction with the training.
- Improve training and better meet client and business needs by making recommendations based on feedback.
- Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletter, websites and attending sessions.
- Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
- Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
- Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed, experience practiced and certifications obtained and/or maintained within specified time frames.
- Ensure information is provided correctly to stakeholders by maintaining knowledge sharing knowledge with team.
- Obtain relevant training plans and consolidate into a proposed schedule that complies with organisation policies and procedures.
- Organise logisitics and required resources to meet training intervention requirements by consulting vendors/facilitators/program managers.
- Co-ordinate training sessions by liaising with delegates/vendors/facilitators and/or managers.
- Ensure targets and standards are met by monitoring and reviewing progress using feedback and reports and take corrective action if necessary.
- Monitor and record attendance and non-attendance by capturing on the relevant electronic system used by the organisation for training/skills development.
- Provide information to relevant stakeholders on training delivery by recording and using data on training provided during reporting period.
- Calculate and highlight variances between budgeted targets and actuals for all relevant items inclucing costs, delegate numbers, delivery dates, assessment results by comparing actuals with projected targets. Summarise training feedback using course evaluations and make recommendations for improvements or corrective action.
- Compile report by including all information required for management to monitor training performance against plan, gathered from the relevant records and documentation including attendance registers, assessment results, evaluation feedback and financial data.
- Share report with relevant stakeholders using identified communication process and report format.

**People Specification**
- Essential Qualifications - NQF Level- Matric / Grade 12 / National Senior Certificate
- Preferred Qualification- National Diploma or Bachelor's degree in Education, Human Resources, or a related field.- Minimum Experience Level- 3 - 5 years**Technical / Professional Knowledge**
- Administrative procedures and systems
- Banking knowledge
- Banking procedures
- Business principles
- Business terms and definitions
- Data analysis
- Governance, Risk and Controls
- Microsoft Office
- Relevant regulatory knowledge
- Relevant software and systems knowledge
- Business writing skills
- Cluster Specific Operational Knowledge
- Behavioural Competencies- Building Customer Loyalty
- Communication
- Collaborating
- Managing Work
- Quality Orientation
- **_Please contact the Nedbank Recruiting Team at +27 860 555 566_

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