Office Co-ordinator
5 days ago
Job Classification
Job Requisition - 138306
Closing Date - 26 March 2025
Location - Johannesburg
Cluster - Nedbank Wealth - Wealth Management SA Business Unit
Please Note: Preference will be given to applicants from Underrepresented Groups
Job Family
Administration, Operations and Facilities
Career Stream
Administration, Transactional Processing and Production
Leadership Pipeline
Manage Self: Technical
FAIS Affected
Job Purpose
To perform a supporting role to the Executive(s) by executing: organising and co-ordinating all personal assistant functions to optimise time management, thereby ensuring Executives efficiency and effectiveness.
Job Responsibilities
- Reconcile expenses on return on executives by completing the relevant spreadsheet.
- Arrange detailed travel plans and itineraries by compiling documents for travel related meetings.
- Coordinate preparation for external events in terms of organising time, venue, information required, travelling time, speeches, RSVPs, etc.
- Ensure cost effective office management by managing resources and minimising waste.
- Build collaborative relationships with internal and external stakeholders through effective and open communication and building rapport.
- Build trust by maintaining integrity and open communication.
- Keep abreast of relevant developments/events in stakeholders personal life by acknowledging and responding appropriately (e.g sending flowers, etc.).
- Manage the Executives diaries effectively to optimise time by taking due cognisance of business priorities when planning and organising events and meetings.
- Book flight, car and hotel reservations both locally and internationally, by communicating with travel agents, ordering forex and organising visas.
- Coordinate and manage meetings by ensuring meeting requests are correct and up to date, time is optimised and organise all catering.
- Manage records by capturing, screening and storing correspondence, data and responses.
- Perform general administrative functions and manage office administration as required.
- Develop documentation for the executive by ensuring that the document conforms to Nedbank standards.
- Maintain discretion and confidentiality at all times by adhering to the Nedbank values.
- Minimise risk to the bank by adhering to the policies and procedures.
Job Responsibilities Continue
- Ensure all calls are answered timeously in a professional and friendly manner and are appropriately routed and screened.
- Project the correct image to internal and external stakeholders by maintaining a professional image at all times.
- Manage ad hoc queries/correspondence effectively by ensuring that they are prioritised, escalated appropriately and resolved promptly by following up and closing off.
- Keep abreast of legislation and other industry changes that impact on the role by reading the relevant newsletters, websites and attending sessions.
- Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
- Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
- Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed, experience practiced and certifications obtained and/or maintained within specified time frame.
- Ensure information is provided correctly to stakeholders by maintaining knowledge and sharing knowledge with the team.
- Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank culture building initiatives.
- Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
- Identify and recommend opportunities to enhance processes, systems and policies and support implementation of new processes, policies and systems.
People Specification
Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate.
Preferred Qualification
Diploma: Financial Management / Diploma in Business Administration.
Essential Certifications
Preferred Certifications
Minimum Experience Level
5 years' experience as a Senior Personal Assistant.
Technical / Professional Knowledge
- Administrative procedures and systems.
- Banking knowledge.
- Banking procedures.
- Business terms and definitions.
- Data analysis.
- Relevant regulatory knowledge.
- Business writing skills.
- Product Knowledge.
- Relevant system knowledge.
- Governance, risk and controls.
Behavioural Competencies
- Communication.
- Collaborating.
- Customer Focus.
- Initiating Action.
- Work Standards.
- Managing Work.
Please contact the Nedbank Recruiting Team at +27 860 555 566.
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