Sales Operations Manager EMAP

2 weeks ago

Randburg, Gauteng, South Africa Experian Full time

At Experian, our Sales Operations Manager is an integral part of our Commercial Finance team aligning planning execution and evaluation of the sales activities across our 11 markets. They offer vital support to the EMEA & APAC Region by applying best practice processes to sales management and sales reporting, providing clarity to revenue reporting and forecasting, and driving profitable growth for the region.

The Sales Operations Manager is a critical part of the Sales and Finance organizations, overseeing the sales reporting (pipeline wins, losses, conversion), new business forecasting, system management, data quality, and governance within the Sales department. The Sales Operations Manager provides the so what to regional level sales and revenue reporting, demonstrating a clear understanding of product, market, and client trends.

In this role, you will report to the Head of Pricing and Sales Operations EMAP.

What you will do:

  • Design and implement sales processes, policies, and systems;
  • Manage the sales pipeline, forecasting, and reporting;
  • Coordinate sales commissions and off-plan incentives;
  • Analyze sales performance trends and metrics;
  • Provide sales training on systems;
  • Evaluate and optimize the sales technology stack;
  • Resolve sales-related issues and escalations.

Qualifications:

  • 5 years of experience in a sales-facing role;
  • Excellent people management, delegation, and development skills;
  • Proficiency in data analysis and visualization, and in extracting important insights from large datasets of non-standardized data;
  • Experience with Microsoft suite, CRM, and sales software (Salesforce);
  • Experience within a complex matrix organization;
  • Project management experience and strong financial understanding;
  • Strong communication and collaboration skills;
  • Leadership and influence;
  • Customer focus and empathy.

What you will get:

  • Personal development career pathway for professional growth supported by learning and development programs and unlimited access to online educational training courses, learning materials, and books.
  • Work environment with excellent conditions, friendly atmosphere, recognized strong team spirit, and quality recreation time.
  • Social benefit package including life insurance, food vouchers, additional health insurance, monthly flex allowance, internet coverage, corporate discounts, marriage and childbirth/adoption allowance, Multisport card, Sharesave plan, Employee assistance program, birthday gift, and many other benefits
  • Work-life balance with 25 days paid vacation, 1 additional day off for your birthday, and 3 paid days for participation in social responsibility events.
  • Opportunity for flexible working hours and home office.

Experian is an equal opportunity employer. Everyone can succeed at Experian and bring their whole self to work irrespective of their gender, ethnicity, religion, color, sexuality, physical ability, or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Experian Careers: Creating a better tomorrow together.

Remote Work: Employment Type:

Key Skills:

Six Sigma, Lean, Management Experience, Process Improvement, Microsoft Outlook, Analysis Skills, Warehouse Management System, Operations Management, Kaizen, Leadership Experience, Supervising Experience, Retail Management.

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