AU Claims Consultant

5 days ago


Stellenbosch, Western Cape, South Africa Merand Corbett & Associates Full time
Your Role in the Team:
You'll be handling end-to-end claims processing, ensuring smooth customer experiences, identifying fraudulent claims, and staying on track with policies and regulations. From the first contact to final resolution, you'll be the go-to person ensuring our clients get the support they need.
What Were Looking For:
  • Experience in insurance, claims handling, or customer service (advantageous)
  • A three-year degree (preferred, but not required)
  • Strong problem-solving skills and a keen eye for detail
  • Passion for helping people and delivering top-tier service
? What Youll Do:
  • Manage claims from start to finish handling customer interactions, evidence review, and resolutions
  • Assess and validate claims ensuring accuracy and detecting fraud
  • Support the AU/NZ team with your knowledge of insurance and claims processes
  • Facilitate replacements ensuring customers quickly receive what they need
? Why Join Us?
Competitive salary based on experience
Shift allowance for working AU hours
Hybrid work setup WFH 3 days, office in Stellenbosch 2 days
International exposure work with a dynamic, global InsurTech team
About the Hours:
We wont sugarcoat it working Australian hours from the Western Cape is demanding, but if you have the grit and drive, the rewards will be worth it
  • Shifts start between 11:30 PM 1:30 AM and finish between 7:30 AM 9:30 AM, depending on daylight savings.
? Ready for an adventure in your career? Apply now and be part of a team that understands the thrill of an active lifestyle

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