Claims Processing Specialist

2 days ago


Stellenbosch, Western Cape, South Africa Merand Corbett & Associates Full time

About the Role:

We are seeking a highly skilled Claims Processing Specialist to join our team in Stellenbosch. As a key member of our team, you will be responsible for handling end-to-end claims processing, ensuring seamless customer experiences and maintaining high levels of accuracy.

Your Key Responsibilities:

  • Manage claims from initial contact to final resolution, providing exceptional customer service and support throughout the process.
  • Assess and validate claims, identifying potential fraud and ensuring compliance with policies and regulations.
  • Collaborate with the AU/NZ team to provide expert knowledge on insurance and claims processes, driving process improvements and enhancing overall efficiency.
  • Facilitate replacements, ensuring timely delivery of products or services to satisfied customers.

Why Work with Us?

We offer a competitive salary package, shift allowance for working Australian hours, and a hybrid work setup that balances remote work with office time in Stellenbosch. Our dynamic, global InsurTech team provides international exposure and opportunities for growth and development.

Working Hours:

We require a flexible and adaptable individual who can work shifts starting between 11:30 PM and 1:30 AM, finishing between 7:30 AM and 9:30 AM, depending on daylight savings. If you have the drive and enthusiasm to succeed in this role, we encourage you to apply.



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