Cross Border Sales Specialist

3 weeks ago


Johannesburg, Gauteng, South Africa HR Genie Full time

We are seeking a Cross Border Sales Specialist, and it focuses on express logistics. The role will involve driving business growth in Zambia and Namibia, with a particular emphasis on the push and pull system in Africa.

Responsibilities:

  • Focus on new business development across borders, targeting opportunities in Zambia, Namibia, and other regions.

  • Regular cross-border travel will be required, potentially with a base in Boksburg.

  • Budget-driven, with performance based on measurable outcomes.

  • Daily targets will be set to track and evaluate performance.

  • Identify and pursue new cross-border business opportunities to expand market reach.

  • Develop and maintain strong relationships with international clients and partners.

  • Conduct research on international markets to understand customer needs and industry trends.

  • Provide insights and recommendations to improve competitive positioning.

  • Ensure all cross-border sales activities comply with customs, trade regulations, and import/export laws.

  • Manage necessary documentation for international shipments, including invoices, shipping documents, and compliance certifications.

  • Serve as the primary point of contact for international clients, addressing inquiries and resolving issues promptly.

  • Develop tailored solutions to meet customer needs and achieve satisfaction.

  • Work closely with internal teams, including logistics, marketing, and operations, to ensure seamless execution of cross-border transactions.

  • Partner with finance teams to manage pricing, contracts, and payment terms.

  • Track sales performance metrics and create regular reports for management.

  • Set and achieve revenue targets in line with company objectives.

Skills:

  • Excellent negotiation and interpersonal skills.

  • Strong analytical and problem-solving skills.

  • Ability to work independently and manage multiple priorities.

  • Effective communication skills, both verbal and written.

  • Cultural awareness and adaptability for dealing with diverse international clients.

Qualifications:

  • Bachelors degree in Business, International Trade, Marketing, or a related field.

  • Minimum of 3-5 years of experience in international sales or cross-border trade.

  • Proven track record of meeting or exceeding sales targets in international markets.

  • Knowledge of customs procedures and trade compliance regulations.

  • Strong understanding of international trade laws and regulations.

  • Proficiency in CRM software and Microsoft Office Suite.

  • Fluency in additional languages (preferred).

  • Experience working in industries involving logistics, supply chain, or export/import processes.



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