Retail Manager

3 months ago

Edenvale, South Africa Cre8work Full time

A leading retailer dedicated to providing top-quality products and exceptional customer service. We are looking for an experienced and dynamic Retail Manager to lead our team, drive sales, and ensure our store operates at its highest potential.

Job Purpose:

The Retail Manager will be responsible for overseeing all aspects of store operations, including sales, staff management, inventory control, and customer service. The ideal candidate will have a proven track record in retail management, strong leadership skills, and the ability to create a positive shopping experience for customers.

Key Responsibilities:

  • Sales and Profitability:
    • Drive store sales to meet or exceed targets.
    • Develop and implement strategies to increase sales, customer footfall, and average transaction value.
    • Monitor sales performance, analyze trends, and adjust strategies accordingly.
  • Team Leadership:
    • Recruit, train, and motivate a high-performing team.
    • Provide ongoing coaching and support to staff, fostering a positive work environment.
    • Conduct regular performance evaluations and address any performance issues promptly.
  • Customer Experience:
    • Ensure that all customers receive exceptional service, leading by example in customer interactions.
    • Handle customer complaints and issues professionally, ensuring a satisfactory resolution.
    • Implement and maintain high standards of store presentation and merchandising.
  • Inventory Management:
    • Oversee inventory control, ensuring stock levels are optimal and shrinkage is minimized.
    • Manage ordering, receiving, and storage of products.
    • Monitor product performance and adjust inventory levels to meet customer demand.
  • Operational Efficiency:
    • Ensure the store operates smoothly and efficiently, meeting all operational targets.
    • Maintain a clean, safe, and organized store environment.
    • Oversee cash handling, banking, and financial reporting procedures.
  • Compliance and Safety:
    • Ensure compliance with all company policies, procedures, and retail regulations.
    • Conduct regular health and safety checks and ensure staff are trained on safety protocols.

Key Performance Areas:

  1. Sales Growth:
    • Achieve and exceed monthly and annual sales targets.
    • Implement promotional activities to drive sales and attract customers.
  2. Staff Development:
    • Build and maintain a motivated, knowledgeable, and customer-focused team.
    • Develop training programs to enhance employee skills and career progression.
  3. Customer Satisfaction:
    • Maintain high levels of customer satisfaction through excellent service and store standards.
    • Handle customer feedback and complaints effectively to improve the shopping experience.
  4. Operational Excellence:
    • Ensure the store operates efficiently, with minimal downtime or disruptions.
    • Optimize inventory levels to meet customer demand and minimize waste.

Qualifications and Experience:

  • Proven experience as a Retail Manager or in a similar role within the retail industry.
  • Strong understanding of retail operations, sales strategies, and customer service excellence.
  • Experience in managing, training, and developing a team.
  • Proficient in inventory management, merchandising, and financial management.
  • Excellent communication, leadership, and organizational skills.

Competencies:

  • Results-oriented with a focus on achieving sales and profitability targets.
  • Strong leadership and team-building abilities.
  • Excellent problem-solving and decision-making skills.
  • High level of customer service and interpersonal skills.
  • Ability to work under pressure and adapt to changing demands.

  • Store Manager

    3 weeks ago

    Edenvale, South Africa Cielo Retail Full time

    **Join Our Team as Store Manager at Cielo!** Are you passionate about retail management and looking for an opportunity to lead a dynamic team? We're searching for a dedicated Store Manager to join our international Cielo team. If you're ready to inspire others, deliver exceptional customer service, and ensure efficient store operations, we want to meet...

  • Retail Manager

    3 months ago

    Edenvale, South Africa Cre8work! Full time

    A leading retailer dedicated to providing top-quality products and exceptional customer service. We are looking for an experienced and dynamic Retail Manager to lead our team, drive sales, and ensure our store operates at its highest potential.Job Purpose:The Retail Manager will be responsible for overseeing all aspects of store operations, including sales,...

  • Retail Manager

    3 months ago

    Edenvale, South Africa Cre8work Full time

    A leading retailer dedicated to providing top-quality products and exceptional customer service. We are looking for an experienced and dynamic Retail Manager to lead our team, drive sales, and ensure our store operates at its highest potential.Job Purpose:The Retail Manager will be responsible for overseeing all aspects of store operations, including sales,...

  • Retail Operations Manager

    2 months ago

    Edenvale, Gauteng, South Africa Cre8work Full time

    {"title": "Retail Manager", "description": "Job SummaryCre8work is seeking a highly skilled Retail Manager to lead our team and drive sales. As a key member of our retail operations team, you will be responsible for overseeing all aspects of store operations, including sales, staff management, inventory control, and customer service.Key ResponsibilitiesSales...

  • Paint Manager

    1 month ago

    Edenvale, South Africa Selhurst Recruitment Consulting Full time

    This large retail operation, based in the East Rand has an opening for a Manager to run their paint division. You will supervise a team of 10 staff, consult with customers, manage the stock (including dealing with the warehouse), and control that area of the retail space.While you don't need any specific qualifications, you do need an in-depth knowledge of...

  • Paint Manager

    1 month ago

    Edenvale, South Africa Selhurst Recruitment Consulting Full time

    This large retail operation, based in the East Rand has an opening for a Manager to run their paint division. You will supervise a team of 10 staff, consult with customers, manage the stock (including dealing with the warehouse), and control that area of the retail space. While you don't need any specific qualifications, you do need an in-depth knowledge of...

  • Retail Operations Manager

    2 weeks ago

    Edenvale, Gauteng, South Africa Cre8work Full time

    Retail Operations ManagerCre8work is dedicated to delivering top-quality products and exceptional customer service. We are seeking an experienced Retail Operations Manager to lead our team, drive sales, and ensure our store operates at its highest potential.Job Purpose:The Retail Operations Manager will be responsible for overseeing all aspects of store...

  • Retail Operations Manager

    2 months ago

    Edenvale, Gauteng, South Africa Cre8work Full time

    Job Title: Retail ManagerAt Cre8work, we are seeking an experienced and dynamic Retail Manager to lead our team and drive sales. As a key member of our retail operations team, you will be responsible for overseeing all aspects of store operations, including sales, staff management, inventory control, and customer service.Key Responsibilities:Sales and...

  • Retail Operations Manager

    4 weeks ago

    Edenvale, Gauteng, South Africa Cre8work Full time

    Job Title: Retail Operations ManagerCre8work is seeking a highly skilled Retail Operations Manager to lead our team and drive sales. As a key member of our management team, you will be responsible for overseeing all aspects of store operations, including sales, staff management, inventory control, and customer service.Key Responsibilities:Sales and...

  • Retail Operations Manager

    2 months ago

    Edenvale, Gauteng, South Africa Cre8work Full time

    Job Description**About the Role**Cre8work is seeking an experienced and dynamic Retail Manager to lead our team and drive sales. As a key member of our retail operations team, you will be responsible for overseeing all aspects of store operations, including sales, staff management, inventory control, and customer service.**Key Responsibilities**Sales and...

  • Experienced Retail Manager

    2 weeks ago

    Edenvale, Gauteng, South Africa Cre8work Full time

    Job OverviewA highly skilled Retail Manager is sought by Cre8work to lead our team and drive sales. Key responsibilities include overseeing store operations, managing staff, and maintaining high standards of customer service.

  • Retail Branch Manager

    5 months ago

    Edenvale, South Africa Matrix Warehouse Computers Full time

    The Branch Manager plans and directs the day-to-day operations of the store. Develop strategies to improve customer service, drive store sales, increase profitability, create store policies that will increase sales and grow the existing customer base. Maintain high store standards and conditions and foster a positive environment. Ensure customer needs are...

  • Senior Retail Manager

    2 months ago

    Edenvale, Gauteng, South Africa Cre8work Full time

    Job Description**About the Role**Cre8work is seeking an experienced and dynamic Retail Manager to lead our team, drive sales, and ensure our store operates at its highest potential. As a key member of our retail leadership team, you will be responsible for overseeing all aspects of store operations, including sales, staff management, inventory control, and...

  • Assistant Branch Manager

    2 months ago

    Edenvale, South Africa Matrix Warehouse Computers Full time

    The Assistant Branch Manager plans and directs the day-to-day operations of the store. Develop strategies to improve customer service, drive store sales, increase profitability, create store policies that will increase sales and grow the existing customer base. Maintain high store standards and conditions and foster a positive environment. Ensure customer...

  • Edenvale Retail Sales Associate

    1 month ago

    Edenvale, Gauteng, South Africa Absolute Pets Full time

    About Absolute PetsAs a leading pet retailer in South Africa, Absolute Pets is dedicated to providing exceptional service and products to our customers. We are seeking a passionate and driven Sales Assistant to join our team at our Edenvale store.Key ResponsibilitiesDeliver world-class customer service, ensuring a positive experience for all...

  • Perishable Food Retail Supervisor

    2 weeks ago

    Edenvale, Gauteng, South Africa Cre8work Full time

    Fresh Food Team Lead at Cre8workJob Description:The ideal candidate for the Fresh Food Team Lead position will possess extensive experience in managing retail fresh food departments. They will be responsible for overseeing the daily operations of the produce, meat, dairy, and other perishable departments, ensuring high-quality products are consistently...

  • Edenvale Retail Sales Associate

    1 week ago

    Edenvale, Gauteng, South Africa Absolute Pets Full time

    About This RoleAt Absolute Pets, we are seeking a highly motivated Sales Assistant to join our Edenvale team. As a Sales Assistant, you will play a crucial role in providing exceptional customer service, ensuring the store is fully stocked, and maintaining a high level of product knowledge.Key ResponsibilitiesOffer world-class service to our customers,...

  • Customer Relations Manager

    5 months ago

    Edenvale, South Africa Motus Corporation Full time

    Retail Marketing Head Office currently holds a vacancy for a Customer Relations Manager. **Position Overview**: - Database Management - Develop database strategy - Ensure POPIA Compliance (communication and storage) - Ensure permission to market rules around 3rd party data contacts (e.g. user submitted lead through AutoTrader) - Agree database storage...

  • Retail Sales Associate

    2 weeks ago

    Edenvale, Gauteng, South Africa Absolute Pets Full time

    At Absolute Pets, we're seeking a Sales Assistant to join our team in Edenvale. This role involves providing exceptional customer service, ensuring the store is fully stocked, and maintaining administration and IT systems.Responsibilities:Deliver outstanding service to our customersManage store inventory and place orders as requiredUtilize administration and...

  • Sales Manager

    6 days ago

    Edenvale, South Africa Shoprite Group Full time

    Closing Date - 2024/11/18 - Reference Number - SHO241112-5 - Job Title - Sales Manager - Job Type - Permanent - Location - Country - South Africa - Location - Province - Gauteng - Location - Town or City - Edenvale - Purpose of the Job House & Home, a division of The Shoprite Group, Africa's largest retailer, currently has an exciting opportunity available...