Retail Operations Manager

2 months ago


Edenvale, Gauteng, South Africa Cre8work Full time
{"title": "Retail Manager", "description": "Job Summary

Cre8work is seeking a highly skilled Retail Manager to lead our team and drive sales. As a key member of our retail operations team, you will be responsible for overseeing all aspects of store operations, including sales, staff management, inventory control, and customer service.

Key Responsibilities
  • Sales and Profitability
    • Develop and implement strategies to increase sales, customer footfall, and average transaction value.
    • Monitor sales performance, analyze trends, and adjust strategies accordingly.
  • Team Leadership
    • Recruit, train, and motivate a high-performing team.
    • Provide ongoing coaching and support to staff, fostering a positive work environment.
  • Customer Experience
    • Ensure that all customers receive exceptional service, leading by example in customer interactions.
    • Implement and maintain high standards of store presentation and merchandising.
  • Inventory Management
    • Oversee inventory control, ensuring stock levels are optimal and shrinkage is minimized.
    • Monitor product performance and adjust inventory levels to meet customer demand.
  • Operational Efficiency
    • Ensure the store operates smoothly and efficiently, meeting all operational targets.
    • Maintain a clean, safe, and organized store environment.
Requirements
  • Proven experience as a Retail Manager or in a similar role within the retail industry.
  • Strong understanding of retail operations, sales strategies, and customer service excellence.
  • Experience in managing, training, and developing a team.
What We Offer

As a Retail Manager at Cre8work, you will have the opportunity to work with a dynamic team, develop your skills, and contribute to the success of our retail operations.

", "lang_code": "en-US"}

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