Retail Branch Manager

3 days ago


Edenvale, South Africa Matrix Warehouse Computers Full time

The Branch Manager plans and directs the day-to-day operations of the store. Develop strategies to improve customer service, drive store sales, increase profitability, create store policies that will increase sales and grow the existing customer base. Maintain high store standards and conditions and foster a positive environment.

Ensure customer needs are met, complaints are resolved and service is quick and efficient. Ensure all products and displays are merchandised effectively to maximize sales and profitability.

Lead and direct the work of others. Report to top management. Maintain and adjust operations to stay within the corporate budget and make any changes necessary to sustain the projected profit margin for each quarter.

**Responsibilities**:

- Complete store operational requirements by scheduling and assigning employees; following up on work results
- Maintain store staff job results by coaching, counselling, training and disciplining employees; planning, monitoring and appraising job results
- Initiate corrective actions
- Identify current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements
- Ensure availability of merchandise and services by maintaining inventories
- Protect employees and customers by providing a safe and clean store environment
- Maintain the stability and reputation of the store by complying with legal requirements
- Maintain operations by initiating, coordinating and enforcing program, operational and personnel policies and procedures
- Contribute to team effort by accomplishing related results as needed
- Maintain inventory by implementing ordering plans and staying in contact with Head Office
- Develop a schedule of holiday activities and promotions throughout the year strategically designed to bring in more revenue. Discuss with Marketing team.
- Provide training to improve the knowledge base of the staff and utilize cross-training methods to maintain productivity when employees are absent
- Manage all controllable costs to keep operations profitable
- Manage stock levels and make key decisions about stock control
- Analyze sales figures and forecast future sales
- Analyze and interpret trends to facilitate planning
- Deal with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews, as well as providing or organizing training and development
- Ensure standards for quality, customer service and health and safety are met
- Respond to customer complaints and comments
- Organize special promotions, displays and events
- Update colleagues on business performance, new initiatives and other pertinent issues
- Tour the sales floor regularly, talking to colleagues and customers to identify or resolve urgent issues
- Maintain awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing
- Initiate changes to improve the business.
- Promote the organization locally by liaising with local schools, newspapers and the community in general.

**Store Manager top skills & proficiencies**:

- Budgeting
- Retail Management
- Leadership
- Ability to Motivate Others
- Delegation
- Customer Focus
- Quick Learner
- Multi-Task Skills
- Team Player
- Customer Focus
- Pricing
- Market Knowledge
- Results Driven
- Strategic Planning
- Management Proficiency
- Client Relationships
- Sales Experience
- Organization
- Verbal and Written Communication

**Requirements**:

- Drivers license
- Matric Certificate
- Experience in retail industry

**Education**:

- High School (matric) (required)

**Experience**:

- Retail: 1 year (preferred)

License/Certification:

- Drivers license (required)

Ability to Commute:

- Edenvale, Gauteng (required)


  • Retail Branch Manager

    2 weeks ago


    Edenvale, Gauteng, South Africa Dante Personnel Full time

    Gauteng, EdenvaleRetail Branch ManagerEdenvale BasedR2- R35 000 ctcMinimum requirements: Stationery experience will be a benefit but not necessary. Retail management experience required Admin, dealing and managing staff managing all operations.Dante PersonnelJohannesburg******- For more information please contact: Angie Botes

  • Retail Branch Manager

    2 months ago


    Edenvale, South Africa Dante Personnel Full time

    Gauteng, Edenvale Retail Branch Manager Edenvale Based R25 - R35 000 ctc **Minimum requirements**: - Stationery experience will be a benefit but not necessary. - Retail management experience required - Admin, dealing and managing staff managing all operations. **Dante Personnel** **Johannesburg** *** *** - For more information please contact: - Angie...

  • Branch Manager

    2 weeks ago


    Edenvale, Gauteng, South Africa Fidelity Services Group Full time

    Branch Manager - Cash Processing***FCS EdenvaleReporting to the Cash Processing Regional ManagerThe above position is vacant at Edenvale, reporting to the Cash Processing Regional Manager.The overall purpose of this position is to maintain the entire daily operation of the branch and to ensure all feedback has been given and queries resolved as per...


  • Edenvale, South Africa Dante Personnel Full time

    Minimum requirements: About Us:We are a leading Recruitment Agency dedicated to connecting top talent with exceptional employers. We have been in business since 1996 and our core business is Perm Recruitment. We specialize in providing tailored recruitment solutions across various industries. Our team is passionate about delivering excellence and fostering...


  • Edenvale, South Africa Adzuna ZA B C2 Full time

    Minimum requirements: About Us:We are a leading Recruitment Agency dedicated to connecting top talent with exceptional employers. We have been in business since 1996 and our core business is Perm Recruitment. We specialize in providing tailored recruitment solutions across various industries. Our team is passionate about delivering excellence and fostering...


  • Edenvale, South Africa Dante Personnel Full time

    Minimum requirements: About Us: We are a leading Recruitment Agency dedicated to connecting top talent with exceptional employers. We have been in business since 1996 and our core business is Perm Recruitment. We specialize in providing tailored recruitment solutions across various industries. Our team is passionate about delivering excellence and fostering...


  • Edenvale, Gauteng, South Africa Dante Personnel Full time

    Minimum requirements:About Us:We are a leading Recruitment Agency dedicated to connecting top talent with exceptional employers. We have been in business since 1996 and our core business is Perm Recruitment. We specialize in providing tailored recruitment solutions across various industries. Our team is passionate about delivering excellence and fostering...


  • Edenvale, Gauteng, South Africa The Trailer Boys Full time

    The Assistant Branch Managers is responsible for supporting the Branch Manager in the successful running of the branch, which includes sales, staff, and resource management - in our case the trailers.The ABMs role is predominately office bound, but can extent to other areas like the yard and workshop. This person is in constant contact with our customers and...


  • Edenvale, Gauteng, South Africa The Trailer Boys Full time

    THE SALARY IS R8245The Assistant Branch Managers is responsible for supporting the Branch Manager in the successful running of the branch, which includes sales, staff, and resource managementOWN TRANSPORT A REQUIREMENT,The ABMs role is predominately office bound, but can extent to other areas like the yard and workshop. This person is in constant contact...


  • Edenvale, Gauteng, South Africa The Trailer Boys Full time

    THIS IS A FIXED TERM CONTRACT WITH THE POSIBILITY OF THE POSITION BECOMING PERMANENTTHE SALARY IS R8200The Assistant Branch Managers is responsible for supporting the Branch Manager in the successful running of the branch, which includes sales, staff, and resource managementOWN TRANSPORT A REQUIREMENT.The ABMs role is predominately office bound, but can...


  • Edenvale, South Africa Adendorff Machinery Mart Full time

    A fantastic opportunity currently exists for a young individual to join our dynamic and successful company within our highly successful **Edenvale Branch.** interested in a career in Tools and Machinery. We are preferably seeking an individual with previous exposure within the Retail environment and experience in Merchandising, Stock Taking, Stock Control,...


  • Edenvale, South Africa Adendorff Machinery Mart Full time

    A fantastic opportunity currently exists for a young individual to join our dynamic and successful company within our highly successful **Edenvale Branch.** interested in a career in Tools and Machinery. We are preferably seeking an individual with previous exposure within the Retail environment and experience in Merchandising, Stock Taking, Stock Control,...


  • Edenvale, South Africa The Trailer Boys Full time

    The Assistant Branch Managers is responsible for supporting the Branch Manager in the successful running of the branch, which includes sales, staff, and resource management - in our case the trailers. The ABMs role is predominately office bound, but can extent to other areas like the yard and workshop. This person is in constant contact with our customers...


  • Edenvale, South Africa The Trailer Boys Full time

    THE SALARY IS R8245 The Assistant Branch Managers is responsible for supporting the Branch Manager in the successful running of the branch, which includes sales, staff, and resource management OWN TRANSPORT A REQUIREMENT, The ABMs role is predominately office bound, but can extent to other areas like the yard and workshop. This person is in constant...


  • Edenvale, South Africa The Trailer Boys Full time

    THE SALARY IS R8245 The Assistant Branch Managers is responsible for supporting the Branch Manager in the successful running of the branch, which includes sales, staff, and resource management OWN TRANSPORT A REQUIREMENT, The ABMs role is predominately office bound, but can extent to other areas like the yard and workshop. This person is in constant...

  • Branch Operator

    1 week ago


    Edenvale, South Africa The Trailer Boys Full time

    **JOB DESCRIPTION - BRANCH OPERATOR** The Branch Operator reports to the Branch Manager and needs to be technically minded in order to carry out most of his important duties. The individuals engagement with customers is of a minimum nature as all enquiries should be directed to the Branch Manager. **1. RESPONSIBILITIES** - CLEANING OF THE SITE AND...

  • Branch Operator

    2 months ago


    Edenvale, South Africa The Trailer Boys Full time

    **JOB DESCRIPTION - BRANCH OPERATOR** The Branch Operator reports to the Branch Manager and needs to be technically minded in order to carry out most of his important duties. The individuals engagement with customers is of a minimum nature as all enquiries should be directed to the Branch Manager. **1. RESPONSIBILITIES** - CLEANING OF THE SITE AND...


  • Edenvale, South Africa Adendorff Machinery Mart Full time

    A fantastic career opportunity currently exists for a dynamic individual to join our **Edenvale Branch** as a **Retail Counter Salesman.** Preference will be given to an individual with previous sales exposure within the Automotive, Engineering, Tools and Machinery and Hardware environment. Added benefit would be experience in Merchandising, Stock Taking,...


  • Edenvale, Gauteng, South Africa Emporium Human Capital Full time

    B2B Branch Sales Manager (POS23222)Join our team at a leading company in Boksburg, East Rand as a B2B Branch Sales Manager. You will be responsible for driving sales by providing technical support, solutions, and exceptional service to our clients. In this role, you will oversee a team of 4 to 6 salespeople with specific KPIs and targets, as well as 2...


  • Edenvale, South Africa Doves Funeral Services Full time

    The position is available at our Edenvale Doves branch **Starting Salary**: Market related **Type of Employment**: Permanent **Core purpose of the job** - To render a professional funeral arranging service, to meet client requirements in order to maximize the profit and turnover of the branch. **Minimum requirements** - Matric - Valid Driver’s...