Customer Care Administrator
2 weeks ago
The Customer Care Administrator is mainly responsible for investigating and resolving customer and service provider complaints and disputes, providing a superior customer experience and a fair outcome.
Qualifications and Experience:
- Grade 12 certificate or equivalent Level 4 qualification issued by SAQA
- Clear Criminal and ITC Records
- Computer Literacy MS Office: Word, Excel, Outlook, and PowerPoint
- Minimum 3 years of experience in Complaint Handling
- Bilingual (Fluent English and Afrikaans)
- Verbal reasoning
- Punctual & well groomed
- Patient
- Ability to work under pressure.
- Strong conflict resolution skills
- Excellent oral, written, and interpersonal communication skills
- Exceptional listening and analytical skills
- Strong attention to detail
- Strong knowledge of customer care processes and techniques
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Customer Care Administrator
2 weeks ago
Centurion, South Africa Customer Loyalty Consultants Full timeCompany Overview:CLC is based in Centurion, Gauteng, and operates mostly within the Short-Term Insurance Industry. CLC is a dynamic and forward-thinking company committed to delivering excellence. As a leader in our field, we pride ourselves on innovation, professionalism, and a commitment to our clients' success.CLC is currently hiring a Customer Care...
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Customer Care Administrator
2 weeks ago
Centurion, South Africa Customer Loyalty Consultants Full timeJob Overview: The Customer Care Administrator is mainly responsible for investigating and resolving customer and service provider complaints and disputes, providing a superior customer experience and a fair outcome.Qualifications and Experience:Grade 12 certificate or equivalent Level 4 qualification issued by SAQAClear Criminal and ITC RecordsComputer...
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Customer Care Administrator
2 weeks ago
Centurion, South Africa Customer Loyalty Consultants (Pty) Ltd Full time**Gauteng**, Centurion** **Company Overview**: CLC is based in Centurion, Gauteng, and operates mostly within the Short-Term Insurance Industry. CLC is a dynamic and forward-thinking company committed to delivering excellence. As a leader in our field, we pride ourselves on innovation, professionalism, and a commitment to our clients' success. CLC is...
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Customer Care Administrator
2 weeks ago
Centurion, South Africa Adzuna ZA B C2 Full timeJob Overview: The Customer Care Administrator is mainly responsible for investigating and resolving customer and service provider complaints and disputes, providing a superior customer experience and a fair outcome.Qualifications and Experience:Grade 12 certificate or equivalent Level 4 qualification issued by SAQAClear Criminal and ITC RecordsComputer...
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Care Worker
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Customer Care Administrator
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Tutor Care Administrator
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Customer Experience Ambassador: Medical
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Centurion, Gauteng, South Africa Customer Loyalty Consultants Full time{"Job Overview": "At Customer Loyalty Consultants, we are seeking a highly skilled and dedicated Customer Experience Ambassador: Medical to join our team. As a key member of our Customer Experience Centre, you will play a vital role in delivering exceptional customer service and ensuring that our clients receive the highest level of...
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Customer Experience Centre Administrator
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Centurion, South Africa Customer Loyalty Consultants (Pty) Ltd Full time**Gauteng**, Centurion** **(Market related)** CLC is based in Centurion, Gauteng, and operates mostly within the Short-Term Insurance Industry. CLC is a dynamic and forward-thinking company committed to delivering excellence. As a leader in our field, we pride ourselves on innovation, professionalism, and a commitment to our clients' success. CLC is...
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Customer Experience Financial Administrator
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Centurion, South Africa Customer Loyalty Consultants (Pty) Ltd Full time**Gauteng**, Centurion** **Monthly (Market related)** CLC is based in Centurion, Gauteng, and operates mostly within the Short-Term Insurance Industry. CLC is a dynamic and forward-thinking company committed to delivering excellence. As a leader in our field, we pride ourselves on innovation, professionalism, and a commitment to our clients' success. CLC...
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Customer Care/complaints Manager
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Customer Experience Ambassador
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Centurion, South Africa Customer Loyalty Consultants (Pty) Ltd Full time**Gauteng**, Centurion** CLC is recruiting for Customer Experience Ambassadors with excellent communication and customer care skills, to join our Inbound Emergency Assistance Call Centre Department. **Purpose**: To assist the Customer Experience Centre (CEC) with the vital role of performing customer service-related duties including the effective handling...
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Customer Experience Ambassador: Medical
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Centurion, Gauteng, South Africa Customer Loyalty Consultants Full timeJob OverviewTo support the Customer Experience Centre in delivering exceptional customer service, the successful candidate will be responsible for handling inbound and outbound calls, logging cases, and maintaining effective communication with all relevant parties. This role requires a strong customer service background, excellent communication skills, and...
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Customer Experience Ambassador: Medical
2 weeks ago
Centurion, South Africa Customer Loyalty Consultants Full timeJob Overview:To assist the Customer Experience Centre (CEC) with the vital role of performing customer service-related duties including the effective handling of inbound and outbound calls, logging cases on the CCA, performing follow-ups, and maintaining excellent communication with all relevant, involved parties, and ensuring that requests for assistance...
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Customer Experience Ambassador: Medical
1 week ago
Centurion, South Africa Customer Loyalty Consultants Full timeJob Overview: To assist the Customer Experience Centre (CEC) with the vital role of performing customer service-related duties including the effective handling of inbound and outbound calls, logging cases on the CCA, performing follow-ups, and maintaining excellent communication with all relevant, involved parties, and ensuring that requests for assistance...
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Customer Experience Ambassador: Medical
2 weeks ago
Centurion, South Africa Customer Loyalty Consultants Full timeCompany Overview:CLC is based in Centurion, Gauteng, and operates mostly within the Short-Term Insurance Industry. CLC is a dynamic and forward-thinking company committed to delivering excellence. As a leader in our field, we pride ourselves on innovation, professionalism, and a commitment to our clients' success.CLC is currently hiring a Customer Experience...
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Customer Experience Ambassador: Medical
2 days ago
Centurion, South Africa Customer Loyalty Consultants Full timeCompany Overview:CLC is based in Centurion, Gauteng, and operates mostly within the Short-Term Insurance Industry. CLC is a dynamic and forward-thinking company committed to delivering excellence. As a leader in our field, we pride ourselves on innovation, professionalism, and a commitment to our clients' success.CLC is currently hiring a Customer Experience...
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Client Care Administrator/ Portfolio Manager
3 months ago
Centurion, South Africa Edustaff Full time**Client Care Administrator / Portfolio Manager** Centurion East and Cape Town Office Hours: Monday to Friday, 8:00 am to 4:30 pm R15,000 - R18,000 depending on experience **Overview**: Our client, a leading tutoring company, is seeking a dedicated individual to join their team as a Customer Care Administrator, also known as a Portfolio Manager. This role...
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Customer Experience Centre Team Leader
3 months ago
Centurion, South Africa Customer Loyalty Consultants (Pty) Ltd Full time**Gauteng**, Centurion** CLC is currently recruiting for a Customer Experience Centre Team Leader. The main purpose for the Customer Experience Centre Team Leader (CECTL) is to operate as a CXA, but also takes on additional responsibility in terms of ensuring the CEC Manager (CECM) can deliver into his/her responsibilities and contribute to the effective...
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Customer Experience Ambassador: Medical
2 weeks ago
Centurion, South Africa Customer Loyalty Consultants (Pty) Ltd Full time**Gauteng**, Centurion** **Company Overview**: CLC is based in Centurion, Gauteng, and operates mostly within the Short-Term Insurance Industry. CLC is a dynamic and forward-thinking company committed to delivering excellence. As a leader in our field, we pride ourselves on innovation, professionalism, and a commitment to our clients' success. CLC is...