Wine Tasting Food

7 days ago


Stellenbosch, South Africa IntelliStaff Full time
Key Responsibilities:
  • Oversee daily wine-tasting room operations, ensuring seamless service for individual guests and groups.
  • Train, mentor, and supervise a team of wine stewards, servers, and support staff.
  • Present wine offerings and lead guests through tasting experiences with enthusiasm and expertise.
  • Assist with food and wine pairings, collaborating with the kitchen team to ensure complementary flavors and exceptional presentation.
  • Manage guest reservations, special requests, and VIP tastings, ensuring an exceptional guest experience.
  • Maintain inventory of wine, food, and tasting supplies, ensuring all items are well-stocked and presented beautifully.
  • Ensure the tasting room and dining areas are clean, organized, and compliant with health and safety regulations.
  • Handle guest inquiries and feedback, resolving issues promptly to ensure satisfaction.
  • Collaborate with event managers on private wine tastings, special events, and promotional activities.
  • Monitor staff performance and provide ongoing training to improve service and wine knowledge.
Qualifications:
  • Previous experience as a Supervisor in wine tasting rooms, restaurants, or a similar hospitality environment.
  • Extensive knowledge of wines, particularly in pairing wines with food.
  • Passion for hospitality with a focus on creating memorable guest experiences.
  • Strong leadership, communication, and organizational skills.
  • Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
  • Flexibility to work weekends, holidays, and evenings.
  • Certification in wine studies (e.g., WSET, Sommelier certification) is a plus but not required.

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