Dispatch and Receiving Supervisor

2 months ago


Sandton, South Africa Ann Swann Personnel Full time
Position Overview:
As the Dispatch and Receiving Supervisor, you will:
  • Lead and manage dispatch and receiving activities, maintaining high standards in inventory handling, packaging, and quality assurance.
  • Ensure accurate invoicing, safety compliance, and an efficient dispatch process to support top-tier customer service.
Minimum Requirements:
  • Matric (NQF level 4); a tertiary qualification in Logistics , Transportation Management , or Supply Chain is a plus.
  • 3-5 years in a Dispatch and Receiving environment, with proven supervisory experience.
  • Proficient in SAP or similar ERP systems, and MS Office (especially Excel).
  • Valid drivers license and own transport; forklift and crane licenses are advantageous.
Key Competencies:
  • Strong organisational and multitasking skills, able to thrive under pressure.
  • Proven customer service orientation and the ability to meet tight deadlines.
  • Detail-oriented with technical knowledge, including the ability to read and interpret technical drawings.
  • Excellent communication skills and proactive problem-solving abilities.
Responsibilities:
  1. Dispatch & Packaging Management
  • Coordinate and manage dispatch processes, ensuring packaging meets high-quality standards for safety and presentation.
  • Plan daily delivery schedules for optimal route efficiency and cost-effectiveness.
  • Verify product tags, confirm job cards, and ensure dispatch paperwork, including invoices, accompanies all shipments.
Receiving Oversight
  • Oversee the receiving of stock and returns, ensuring timely system updates and proper labelling.
  • Perform quality checks on received components and address any discrepancies with the Operations Manager.
Team Leadership
  • Supervise dispatch and receiving staff, promoting a motivated, high-performance environment.
  • Address HR matters professionally, including performance evaluations and managing attendance.
Fleet & Safety Compliance
  • Ensure vehicle maintenance, safety checks, and documentation for a safe, roadworthy fleet.
  • Monitor dispatch area cleanliness and safety, maintaining company standards.
Administration & Reporting
  • Maintain accurate records and support the accounts team by managing invoicing accuracy and following up on overdue accounts.
  • Provide daily delivery performance feedback and ensure all dispatch documentation is filed accurately.


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