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Logistics Operations Manager

2 months ago

Sandton, South Africa Ann Swann Personnel Full time
Dispatch and Receiving Supervisor Position Overview

As the Dispatch and Receiving Supervisor, you will be responsible for leading and managing dispatch and receiving activities, ensuring high standards in inventory handling, packaging, and quality assurance. The role involves coordinating and managing dispatch processes, planning daily delivery schedules for optimal route efficiency and cost-effectiveness, and verifying product tags, confirming job cards, and ensuring dispatch paperwork, including invoices, accompanies all shipments.


Key Responsibilities
Dispatch & Packaging Management

  • Coordinate and manage dispatch processes, ensuring packaging meets high-quality standards for safety and presentation.
  • Plan daily delivery schedules for optimal route efficiency and cost-effectiveness.
  • Verify product tags, confirm job cards, and ensure dispatch paperwork, including invoices, accompanies all shipments.

Receiving Oversight

  • Oversee the receiving of stock and returns, ensuring timely system updates and proper labelling.
  • Perform quality checks on received components and address any discrepancies with the Operations Manager.

Team Leadership

  • Supervise dispatch and receiving staff, promoting a motivated, high-performance environment.
  • Address HR matters professionally, including performance evaluations and managing attendance.

Fleet & Safety Compliance

  • Ensure vehicle maintenance, safety checks, and documentation for a safe, roadworthy fleet.
  • Monitor dispatch area cleanliness and safety, maintaining company standards.

Administration & Reporting

  • Maintain accurate records and support the accounts team by managing invoicing accuracy and following up on overdue accounts.
  • Provide daily delivery performance feedback and ensure all dispatch documentation is filed accurately.

Requirements
Minimum Requirements

  • Matric (NQF level 4); a tertiary qualification in Logistics, Transportation Management, or Supply Chain is a plus.
  • 3-5 years in a Dispatch and Receiving environment, with proven supervisory experience.
  • Proficient in SAP or similar ERP systems, and MS Office (especially Excel).
  • Valid drivers license and own transport; forklift and crane licenses are advantageous.

Key Competencies

  • Strong organisational and multitasking skills, able to thrive under pressure.
  • Proven customer service orientation and the ability to meet tight deadlines.
  • Detail-oriented with technical knowledge, including the ability to read and interpret technical drawings.
  • Excellent communication skills and proactive problem-solving abilities.