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Channel Manager: FTTH

3 months ago

Johannesburg, South Africa Vox Telecommunications Full time
Job Description
  • Ensure there is a relationship forged with every level that play a role in the decision making at the customer site
  • Identify any possible threats, competitors and consultant influences that may cause the customer to cancel
  • To consistently meet set net of churn growth targets
  • Constantly monitor of renewal dates, overflow, quarterly project plan and analysis industry trends, debtors and technical (helpdesk) interaction and involvement to maintain customer service
  • Utilize and incorporate competencies of the services of the "Product Specialist" & "Product Managers" to ensure that the companies required budgets are met
  • Foster an atmosphere of self-study with regards to trends in the telecommunications market to ensure that the company is viewed as a leader in the Telecommunications industry.
Job Skills
  • Change management facilitation skills (not necessarily IT specific)
  • Effective time management skills
  • Able to direct a channel with multiple accounts and partners
  • promote teamwork and camaraderie amongst staff
  • able to communicate well and document reports
  • possess good interpersonal relationship towards co-worker
Minimum Requirements
  • Grade 12
  • Diploma in Accounting, Business Management
    3 years experience in Account Management
  • 3 years experience in Telecom environment