Facilities Key Accounts Manager Soft Services R60 000 to R65 000

2 days ago


Century City, South Africa Cosmopolitan Recruitment Full time
The role of Key Accounts Manager Soft Services based at Century City
Position Summary
Responsible for delivering the contract and to achieve the elements of the contract within the contract budget, agreed upon time schedules, statutory requirements, customer satisfaction, and promoting group company performance and reputation with the Client

Responsible for supporting group company business development strategy, identifying and maximising new business opportunities
To be the lead interface with the Client, responsible for the delivery of operations, maintenance and reactive services including the management and inspection of specialist service subcontractors

Key Accountabilities/ Principal Responsibilities
Contractual Strategy and Management
•Develop, agree and manage a robust strategy and annual plans for the contract, to meet the contractual requirements, as well as operational and financial business targets
•Ensure the contract is optimally structured, managed and populated to increase operational efficiency
•Focus on future direction of the contract, to include implementation of continuous improvement initiatives that strengthen the customer relationship to enable the success of future longevity of the contract
•Ensure a best practice framework is in place for the delivery of the contract, using processes, procedures and systems aligned to the company quality policy
•Conduct regular reviews of processes, procedures, plans, monitoring and taking action to ensure business targets are met, including submitting accurate and timely reports
•SLA Management, compliance & governance
•Performance reporting to the Client
Business Development
•Develop strong market knowledge of existing and potential clients, and keep the group company informed of business growth opportunities aligned to strategic objectives
•Provide in-depth analysis of markets, industry trends, competitors and clients to improve strategic planning and decision making
•Develop and implement relationship strategies to maximise opportunities for securing new business
•Identify new / future services that would provide AFMS with a competitive advantage or profitability.
•Develop tender documents at a consistently high standard
Customer, Community and Markets
•Represent the group company when meeting with the customer, stakeholders, and end user, in order to enhance the company reputation and foster a partnership approach to the relationship throughout the contract
•Lead customer service excellence and continuous improvement culture, so that the business remains at the leading edge of service delivery and value
•Maintain and develop strong relationships with the client and other stakeholders to secure the necessary support for the efficient performance of hard and soft service operations and maintenance
Leadership
•Meet the key performance areas according to the targets agreed upon in the areas of management of the client and contractor interface
•Manage and oversee the functional departments of hard and soft services operations and ensure performance is delivered to appropriate standards within agreed upon time frames and budget allocations

Financial Management
•Ensure business development strategies are in place, to deliver contract expansion aspirations in line with the business commitment
•Ensure effective financial management is in place to achieve turnover, profit and to meet legal requirements

Key Skills and Experience
• Grade 12
• Ideally have a degree, or hold a professional qualification in Facilities
Management / Business Management
• Minimum 8 year experience at senior management level, preferably in hard
and soft FM services, with at least 5 years Contract Management experience
• Hard & soft services operational knowledge would be advantageous
• Must have extensive experience in leading a diverse, multi-cultured,
multi-disciplined workforce
• Must have managed commercial and contractual elements
• Must have managed resources and sub consultants
• Must have working experience with managing budgets, including costs and
profitability
• Advance computer skills including presentation material

People and Management Skill
• Strong leadership qualities and a confident decision maker
• Possesses the drive to oversee and take ownership of the activities of the
business
• Must be a respected leader, and have the ability to work closely and in
partnership with the clients and group company senior management to
ensure mutual success of both organizations and longevity of the contract
relationship
• Excellent interpersonal skills in working with multicultural teams across all
levels, with focus on tact, diplomacy and rapport building
• Highly effective communicate effectively in both written and verbal form
• Committed to professional and ethical values and standards
• Analytical reasoning ability and capable of making fast informed decisions on
complex matters to ensure the continuity of service to the clients facilities
• Excellent financial, commercial, business development and HR Acumen to
support the improvement of business performance

Relocation costs are not paid
Apply urgently to:

Please consider your application unsuccessful if you do not hear from us within 14 days
  • Key Account Manager

    7 months ago


    Century City, South Africa Cosmopolitan Recruitment Full time

    The role of **Key Accounts Manager ** has become available based in **Cape Town** **Job Title** Key Accounts Manager - Soft services **Position Summary** Responsible for delivering the contract and to achieve the elements of the contract within the contract budget, agreed upon time schedules, statutory requirements, customer satisfaction, and promoting...


  • Century City, South Africa Cosmopolitan Recruitment Full time

    Position Summary Providing soft and technical facilities management services to a portfolio of client sites. Responsible to run, manage, operate and control these services. Manage staff, resources and infrastructure. Ensure cost control, budgeting and profitability. Ensure quality of product and services. Strategic and operational leadership to client and...

  • Key Account Manager

    18 hours ago


    Cape Town City Centre, South Africa Jobted ZA C2 Full time

    Key Accountabilities/ Principal Responsibilities Contractual Strategy and Management Develop, agree and manage a robust strategy and annual plans for the contract, to meet the contractual requirements, as well as operational and financial business targets Ensure the contract is optimally structured, managed and populated to increase operational...


  • Century City, South Africa Cosmopolitan Recruitment Full time

    **Senior Key Account Manager (based in Cape Town)** If you appreciate a company culture that encourages ownership, innovation and client delight, you will thrive in our diverse, driven team. **Position Summary** Manage Key Account Managers and associated projects. Accountable for overall performance of general operations. **Key Accountabilities/...


  • Century City, South Africa Cosmopolitan Recruitment Full time

    **Job Title **Key Account Manager - Heat Ventilation and Air-conditioning **Reporting to **General Manager **Position Summary** Responsible for delivering multiple contracts and to achieve the elements of each contract within the contract budget, agreed upon time schedules, statutory requirements, customer satisfaction, and promoting the group performance...


  • Century City, South Africa the Employment Channel Full time

    **AVAILABLE IMMEDIATELY** for 2week project Grade 12 2to 5 years experience in facilities management environment **Drivers license and own vehicle** Computer literacy in Ms office suite Experience of contracts administration Experience with writing and presenting reports Knowledge of pre-planned maintenance service advantage Able to keep contracts in...


  • Century City, South Africa the Employment Channel Full time

    Must have Grade 12 - Technical qualification in the built environment industry (Preferably BTech Engineering) Must have min 10 years-built environment experience (preferably in Technical facilities management capacity) - **5 years experience in Facilities Management ** **Soft and Hard Technical Service** **(Not Negotiable)**: - Must have knowledge of...


  • Century City, South Africa Cosmopolitan Recruitment Full time

    **Job Title** Functional Area Manager **Position Summary** Responsible for the Technical and soft services components of the project. Responsible for the facilities management and day to day operations of technical maintenance, OHSE, audits, compliance and high level management of the service delivery and excellence. Implementing strategies and control...


  • Century City, South Africa Cosmopolitan Recruitment Full time

    **Job Title **Key Account Manager - Electrical **Reporting to **General Manager **Position Summary** Responsible for delivering multiple contracts and to achieve the elements of each contract within the contract budget, agreed upon time schedules, statutory requirements, customer satisfaction, and promoting group performance and reputation to...


  • Cape Town City Centre, South Africa Jobted ZA C2 Full time

    R60 000 pm Manufacturing Concern in Cape Town requires the skills and expertise of an experienced Cost Accountant from the industry to join them in a fast -pace department Matric / Grade 12 3 year qualification in Accounting / Management / Cost CIMA - completed or good progress 2 - 5 years exp in costing within a Manufacturing concern Exp in a World class...


  • Century City, South Africa JSM Business Services Full time

    Our client who imports, exports and processes seafood products at their plant in Cape Town wants to appoint a National Retail Key Accounts Manager. Essential requirements for this position are first-hand experience of managing leading retail accounts in South Africa as well as solid experience in managing key account managers/sales manager reporting to the...


  • Century City, South Africa Dante Personnel Full time

    Western Cape, Century City - R 17 000 A leading company in the gifting industry is looking to appoint a FMCG Sales Representative **Minimum requirements**: - Matric - Tertiary qualification - added advantage - Previous Sales Rep experience (5 yrs) - Exposure to various chain stores - Previous FMCG experience **Consultant**: **Carol vd Merwe** **- Dante...

  • Service Advisor

    22 hours ago


    Century City, South Africa Intercon Recruitment Full time

    Dealership based in Century City | Cape Town is looking for a Service Advisor. Salary R15 000 - R18 000 basic, negotiable depending on experience, Incentives, Pension Fund & Medical Aid. **Requirements**: Must have Previous Motor Dealership Service Advisor experience Must have a valid drivers license. Matric, Clear ITC and Criminal Please note that the...


  • Century City, South Africa Your Move Personnel Full time

    **ASSISTANT PROPERTY PORTFOLIO MANAGER** **Century City, Cape Town** **R17, 000 - R2**3**,000 Per Month (Can increase after successful probation)* **To start as soon as possible** **| Working with UK Clientele** Our client is one of the largest privately owned property management companies in London, UK. Despite being established, they are rapidly...


  • Century City, South Africa Cosmopolitan Recruitment Full time

    **Job Title** Technical Facilities Manager: Electrical **Division** **Reporting to** Key Account Manager **Position Summary** To provide managerial and supervisory direction with regard to service delivery in order to ensure maximum customer satisfaction for the entire client contract and sites. To ensure outputs are maintained as per SLA. **Key...

  • Key Account Manager

    7 months ago


    Century City, South Africa Magnus Marketing Full time

    Magnus Marketing, is a cutting-edge Fin-Tech powerhouse specializing in international financial markets and portfolio management. We are on the lookout for exceptional talent to thrive in our fast-paced, fiercely competitive environment. Are you ready to take your career to the next level? If so, we are seeking a dynamic and experienced Key Account Manager...


  • Century City, Western Cape, South Africa HR Genie Full time

    Job Overview:HR Genie is seeking a highly motivated and driven Data Analyst who will play a crucial role in interpreting the Company's data to provide actionable insights to the business. This role involves working closely with management to prioritize business and information needs, utilizing excellent analytical and problem-solving abilities together with...


  • Century City, South Africa the Employment Channel Full time

    Grade 12 - National Diploma / Trade Test: Electrical or Mechanical or Building Management / Construction - 2 - 3 years experience in Facilities Maintenance Management - Knowledge of pre-planned maintenance services advantageous - Knowledge of Safety, fire and emergency procedures - Knowledge of Occupational Health and Safety Act and relevant legislation -...

  • DATA ANAYST

    2 months ago


    Century City, South Africa HR Genie Full time

    DATA ANALYST Century City, Cape Town R50 000 - R60 000 Per Month Negotiable Global Financial Services concern is seeking a highly motivated and driven Data Analyst who will play a crucial role in interpreting the Companies data to provide actionable insights to the business while will work closely with management to prioritize business and information...


  • Century City, South Africa Cosmopolitan Recruitment Full time

    **JOB DESCRIPTION** This job description serves to define all tasks to be completed as well as duties to be performed by the individual that has been appointed to the following position **Job Title** Technical Facilities Manager: Electrical **Reporting to** Key Account Manager **Position Summary** To provide managerial and supervisory direction with...