East Africa Sales Engineer

6 months ago

Johannesburg, South Africa Stafflink Recruitment Solutions Full time

GENERAL DESCRIPTION:

Reporting to the Sales Director, the incumbent will be responsible for the promotion, sales and support of the companys products and services to key end-users and distributors in East African market.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

  • Proven Technical Sales experience in Africa.
  • Good command of presentation skills.
  • Excellent computer skills
  • Competency in Microsoft Excel, MS word, and PowerPoint.
  • Experience in working on SAGE ERP system.
  • Strong interpersonal, written, and oral communications skills.

  • Ability to develop relationship with other stakeholders.
  • Ability to eloquently communicate value proposition to customers.
  • Ability to interact at all levels of the customer organisation.
  • Ability to work independently, as well as part of a team.
  • Good command of English language.
  • Proficiency in Swahili language will be an added advantage.
  • Sound theoretical and practical knowledge and experience with technical principles, specifically in the electro-mechanical field.

RESPONSIBILITIES OF JOB:

The core responsibilities will include, but are not limited to the following:

  • Develop and promote sustained sales growth to achieve company sales objectives in East Africa.
  • Achieve sales and profitability in line with individual sales targets and company objectives.
  • Visit and meet customer regularly to understand their requirements and providing necessary solutions.
  • Build relationship with key personnel (decision makers) within a customers organisation.
  • Prepare presentations and proposals to communicate value proposition, including proper review of customer specifications and commercial requirements.
  • Conduct market development plans and implement weekly activities aimed at growing the market share.
  • Coordinate and resolve customer service issues in a manner that retains the customer and provides opportunity to additional revenue in the future.
  • Assist the finance department in collecting unpaid debts.
  • Co-ordinate and communicate with other departments within.
  • Ensure completion of customer satisfaction reports
  • Ensure that the ERP system is utilized to maximum possible extent.
  • Maintain accurate customer database to ensure effective account management.
  • Continuously acquire new skills to stay up to date to the latest best practices.
  • Advise customers of product developments and special promotions
  • Represent the company at exhibitions, events and demonstrations when required.

FORMAL TRAINING / EXPERIENCE REQUIRED:

  • National Diploma or bachelors degree in technical programme and/or marketing/Sales from a recognized institution.
  • Postgraduate qualification will be a big advantage.
  • A minimum of 2 years relevant sales experience in the petrochemical and mining industry.
    • Proven experience in complex sales requiring fair understanding commercial and legal terms.
    • Proven experience in compiling complex commercial and technical proposals.
    • Ability to manage complex sales with long purchase cycle, involving multiple stakeholders.
    • Proven experience in B2B sales, at all levels of the customer organization.
    • Ability to understand and grasp company Opti-MIM software functionalities and features.
    • Ability to grasp new technological concepts, products, and systems in the ecosystem.
      • A good appreciation of good governance principles, corporate practices, rules and procedures.
WORKING CONDITIONS:

  • Required to travel to any customer in the African continent, with focus on East Africa.
  • Be required to work during normal operating hours, 08:00 to 16:30 Monday to Friday.
  • Some flexibility is allowed to fit in with the requirements of the employees Manager.
  • Be required to work reasonable extra hours from time to time as circumstances dictate.
    • Be prepared to travel during non-working hours sometimes to respond to customer requirements.
    • Intensive travelling outside of South Africa.

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