Head of Retail

4 weeks ago

Cape Town, South Africa M&G Investments Southern Africa Full time
Job title : Head of Retail Job Location : Western Cape, Cape Town Deadline : December 28, 2024 Quick Recommended Links
  • Jobs by Location
  • Job by industries

Overview

  • A vacancy has arisen for a Head of Retail within the M&G Retail Business Team. This role is accountable for the management of the retail market segment which includes the development and management of existing relationships and partnerships within the retail market segment inclusive – but not limited to Independent and Tied Financial Advisors, Family Offices, Private Wealth Managers, Stockbrokers, Linked Investment Service Providers and other Cat 2 Wealth Managers. The role includes driving the strategy for this market segment as well as ensuring appropriate resourcing, capacity and skills. The ideal candidate will need to demonstrate a deep understanding of and extensive experience within the South African retail market.
  • Reporting directly to the Head of Distribution, the ideal candidate will have proven track record of managing high performance teams, strategic leadership skills, a client-centric approach and strong collaboration skills across internal and external stakeholders.

Key Responsibilities

  • Develop and implement a business development strategy for the retail market segment aligned to M&G’s overall business strategy.
  • Conduct research into market trends, competitive landscape and emerging opportunities to ensure M&G has a competitive capability offering for the retail market in both local and global solutions ensuring appropriate pricing structures.
  • Fulfil a proactive role in the identification, formulation and implementation of strategic projects / workstreams supportive of M&G’s strategic goals.
  • Ensure M&G builds meaningful long-term partnerships with retail clients by ensuring strong value adding client experiences underpinned by an ethos of knowledge-based client relationships, process driven protocols, high quality excellence in service levels, strong market visibility, robust client activity and the diligent use of our Sugar CRM system.
  • Provide technical product support, investment insights and knowledge to team members and be able to step in to do a presentation or report back etc. when a fund manager is not available or where required.
  • Actively influence, facilitate and collaborate with internal stakeholders both in SA and globally to ensure functioning and efficient support services – thus ensuring a well-executed client journey providing our clients with seamless access to M&G’s local and global investment expertise.
  • Facilitate the development of tactical responses to segment focus areas and themes in collaboration with other stake holders such as Front Office and Marketing in support of the overall business strategy.
  • Accountable for the ownership of all M&G and Partner events in the retail market in collaboration with Marketing ensuing that the M&G brand receives appropriate prevalence in line with the targeted client segments.
  • Represent M&G and present at industry events, conferences, and other forums.
  • Ensure appropriate governance structures are in place and complied with across all areas of responsibility.
  • Set the tone on culture in the retail distribution team, ensuring a high-performance culture based on professional integrity consistently displaying high ethical standards such as honesty, dependability, confidentiality and trustworthiness.
  • Manage the retail team in a manner that ensures individuals can deliver to their highest potential, in a collegiate and constructive environment.
  • Be a positive contributor to the wider M&G Distribution team, facilitating collaboration and integration in terms of client servicing standards and the implementation of the go-to-market business strategy.
  • Be a positive contributor at various management forums keeping management and Exco informed on key strategic and tactical issues pertaining to the retail market that may impact on our business targets and goals.

Attributes, Qualifications, Skills & Experience

  • Minimum Honours degree in finance, investments or related field (CFA, MBA, or Master's (finance related preferred) with a solid understanding of investment markets.
  • Minimum of 15 years of relevant client-facing experience in asset management or investment consulting, with a proven track record in managing high performance teams, strategic leadership skills, a client-centric approach and strong collaboration skills across internal and external stakeholders.
  • Strong commercial acumen and business awareness, with an in-depth understanding of investment products and the South African retail asset management landscape.

Competencies & Personal Attributes

  • Strategic Thinking - An ability to think strategically and develop and implement a business strategy based on an in-depth understanding of local and global market trends, client needs and emerging opportunities, leveraging market research.
  • Leadership and Team Empowerment - An ability to inspire and empower teams, set clear goals, and create an environment that fosters innovation and collaboration, ensuring a high-performance culture that drives the business development process forward effectively.
  • Networking and Relationship Management - An ability to build and maintain strong professional networks and build long-term value-adding relationships internally and with clients, partners, and other industry influencers and stakeholder.
  • Negotiation - An ability to negotiate mutually beneficial contracts and terms that benefit both the organisation and the needs of clients / strategic partners.
  • Market Analysis and Business Intelligence - Proficiency in analyzing market trends, competitor activities, potential business opportunities or threats to inform strategic decisions, identify new market segments, and anticipate industry shifts.
  • Project Management - Ability to plan, execute, and manage projects from conception to completion. This includes setting clear objectives, coordinating with cross-functional teams, managing resources, and ensuring that projects align with overall strategic goals.
  • Communication and Presentation Skills - Effective communication skills to communicate, present, assert and speak to various stakeholders via various platforms. An ability to explain complex investment concepts simply and understandably.
  • Integrity and Ethical Conduct - Consistently displaying a high level of professional integrity with ethical standards such as honesty, dependability, confidentiality and trustworthiness.
  • Teamwork and Collaboration - An Ability to collaborate with multiple parties from inside and outside the business to build relationships, influence and manage conflicts fostering a cohesive and supportive working environment.

  • Accounting / Financial Services  jobs

  • Executive Head of Retail Distribution

    3 days ago

    Cape Town, South Africa Capital Assignments Full time

    Our client is a highly successful & reputable asset management firm in South Africa. They are looking to bring in an experienced distribution specialist to join them as an Executive Head of Retail Distribution & be in the front line of their next growth phase. The Head of Retail Distribution would be responsible for overseeing all sales activities and...

  • Head of Retail

    2 months ago

    Cape Town, South Africa HR Genie Full time

    Our client is looking for a dynamic and experienced Head of Retail to lead the overall strategy, sales, marketing, profitability, and operations of the retail division. This role requires a strategic thinker who can inspire a diverse team and deliver on financial and operational targets. Responsibilities: Develop, execute, and update strategic expansion...

  • Head of Retail

    2 months ago

    Cape Town, South Africa HR Genie Full time

    Our client is looking for a dynamic and experienced Head of Retail to lead the overall strategy, sales, marketing, profitability, and operations of the retail division. This role requires a strategic thinker who can inspire a diverse team and deliver on financial and operational targets.Responsibilities:Develop, execute, and update strategic expansion plans...

  • Head of Retail and Logistics Applications

    8 months ago

    Cape Town, South Africa Cape Union Mart - Head Office Full time

    This role is responsible for Retail systems (ERP, Planning, Replenishment, Product Lifecycle), and Logistics (Warehousing, Import Logistics) working closely with the relevant Departments. **Role responsibilities include (but not limited to)**: Key responsibilities Expert in above processes and systems with the ability to identify areas of need, and build a...

  • Head of Retail

    2 months ago

    Cape Town City Centre, South Africa Jobted ZA C2 Full time

    Our client is looking for a dynamic and experienced Head of Retail to lead the overall strategy, sales, marketing, profitability, and operations of the retail division. This role requires a strategic thinker who can inspire a diverse team and deliver on financial and operational targets. Responsibilities: - Develop, execute, and update strategic expansion...

  • Retail Store Manager

    6 months ago

    Cape Town, South Africa Zeitz Museum of Contemporary Art Africa Full time

    **Background** Zeitz Museum of Contemporary Art Africa (Zeitz MOCAA) is a not-for-profit institution that exhibits, collects, preserves and researches contemporary art from Africa and its diaspora; conceives and hosts international exhibitions; develops supporting educational, discursive and enriching programmes; encourages intercultural understanding; and...

  • Head of Retail Media Development

    2 weeks ago

    Cape Town, Western Cape, South Africa Ad Talent Full time

    We are seeking an experienced and visionary leader to join our team at Ad Talent, a fast-growing company in the eCommerce industry.The Head of Commercial Strategy (Retail Media) will be responsible for leading our Retail Media Network efforts, driving revenue growth through strategic planning and team management.This role requires a proven track record in...

  • Retail Coordinator

    3 days ago

    Cape Town, South Africa CME Recruitment Full time

    Our client who specializes in high-end luxury retail is looking for a Retail Coordinator to join their team, this role would be ideal for a Area Manager wanting to move into a Head Office environment. **Requirements**: Matric National Diploma in Retail Management 5 years retail store environment experience Valid Drivers License and own...

  • Head of Commercial strategy

    1 month ago

    Cape Town, South Africa Ad Talent Full time

    Who Are We? We are a leading, fast-growing company in the eCommerce industry, focused on innovation and building world-class digital advertising solutions. Our dynamic, collaborative environment fosters creativity, ownership, and a passion for excellence. We believe in working hard, having fun, and making an impact in everything we do. Who Are We Looking...

  • Head of Commercial strategy

    1 month ago

    Cape Town, South Africa Ad Talent Full time

    Who Are We?We are a leading, fast-growing company in the eCommerce industry, focused on innovation and building world-class digital advertising solutions. Our dynamic, collaborative environment fosters creativity, ownership, and a passion for excellence. We believe in working hard, having fun, and making an impact in everything we do.Who Are We Looking...

  • Marketing Manager

    7 months ago

    Cape Town, South Africa Right People Solutions Full time

    **Retail Marketing Manager** **Retail Head Office** **Criteria**: - **Bachelor's degree in Marketing, Communications, or a related field preferable**: - **3+ years of experience in marketing, preferably a retail environment**: - **Proven track record of developing and executing successful marketing campaigns.**: - Strong understanding of marketing...

  • Head of Commercial strategy

    1 month ago

    Cape Town City Centre, South Africa Jobted ZA C2 Full time

    Who Are We? We are a leading, fast-growing company in the eCommerce industry, focused on innovation and building world-class digital advertising solutions. Our dynamic, collaborative environment fosters creativity, ownership, and a passion for excellence. We believe in working hard, having fun, and making an impact in everything we do. Who Are We Looking...

  • Retail Project Coordinator

    6 months ago

    Cape Town, South Africa PUMA Full time

    **YOUR TALENT**: Tertiary qualification in Project Management Project Management experience of about 2 years within this industry or similar industry Strong organizational, admin and time management skills, with the ability to work collaboratively in a team environment. Must be able to read architect drawings Intermediate level of MS projects Valid...

  • Head of Retail

    4 months ago

    Western Cape, South Africa Lindt and Sprungli (South Africa) Full time

    **Background of the Company** Lindt & Sprüngli (South Africa) (Pty) Ltd (Lindt SA) started operations in May 2011 and forms part of the Lindt & Sprüngli group of companies. With more than 150 employees, Lindt SA is based in Cape Town with strong regional presence in Johannesburg, Durban and Port Elizabeth and a network of 16 Lindt retail stores. As...

  • Accounts Clerk

    4 days ago

    Cape Town, South Africa Shelflife Head Office Full time

    Shelflife is looking for an energetic individual to join their Head Office Finance Team as a Senior Accounts Clerk. **Required competencies for this position**: - Analytical skills and attention to detail - Deadline driven and problem solver - Understanding of Accounting principles-debits and credits - 3 years’ experience in a similar role...

  • Retail Store Manager

    6 months ago

    Cape Town, South Africa FROGG Recruitment Full time

    **Retail Store Manager V&A Waterfront Cape Town** Our fashion brand client in V&A is looking for a retail store manager with 3-5 store manager experience in retail clothing fashion brands. **Salary up to R 25000 working shifts** **Min Requirements** Matric 3-5 years of retail store management experience as a store manager Excellent in stock handling...

  • Department Head

    2 weeks ago

    Cape Town, Western Cape, South Africa ACB Consulting Full time

    Job DescriptionWe are seeking a highly skilled Department Head to join our team at ACB Consulting. As a key member of our retail operations team, you will be responsible for managing the day-to-day activities of our department and ensuring that all tasks are completed efficiently and effectively.Key Responsibilities:Manage store operations, including...

  • Secretary - Retail Cape Town

    3 days ago

    Cape Town, South Africa Adele Wint & Associates Full time

    Full Secretary experience and working in retail would be advantageous. - Strong computer skills and be able to assist the region and answer the phones. - Monday to Friday 8 to 5pm - Reporting to the Head of Operations and Commerce - ** proficient at Microsoft Office 365** **Experience**: - matric - 3 to 5 years experience in a similar role - stronbg pc...

  • Finance Clerk

    3 days ago

    Cape Town, South Africa Right People Solutions Full time

    Head Office Retailer are on the hunt for to fill 2 roles: **Finance Clerk** who has worked within the Banking or Treasury Department of a large corporate. **Requirements**: - Responsible for reconciling bank accounts and ensures accountability for each and every transaction passing through banking systems. - Resolving queries and communicating with stores...

  • Head Office Internal Auditor

    4 months ago

    Cape Town, South Africa Truworths Full time

    Join South Africa’s leading fashion retailer and become part of a winning team! Truworths has an exciting Head Office Internal Auditor opportunity in the Group’s Head Office Audit team based in Cape Town, South Africa. As a Head Office Internal Auditor at Truworths, you will perform integrated audits and process audits within the Truworths Group with...