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Accounts Executive

3 months ago

Cape Town, South Africa Status Staffing Full time
A recent professional profile photo is to accompany your application
EMPLOYMENT TYPE    :           Permanent
SECTOR                          :           Insurance
BASIC SALARY              :           Market Related
START DATE                  :           A.S.A.P / Immediate

REQUIREMENTS:

  • 8 yearsâ experience in commercial lines short-term insurance in a client facing role
  • RE5
  • FAIS Compliant
  • Excellent communication skills (Verbal and written)
  • Excellent client services skills
  • Excellent sales skills
  • Driven and self-motivated
  • Valid driverâs license and own reliable transport

DUTIES:

  • Ensure new business targets are met by generating leads and securing new business
  • Ensure retention targets are met
  • Strive to achieve the agreed income budget for book of business
  • Ensure and contribute to minimization of expenses
  • Support and further the growth strategy of the group
  • Ensure that all stakeholder (e.g. clients, underwriters, insurers) communication is accurate, timeous, professional and relevant
  • Build and maintain mutually beneficial relationships with internal and external stakeholders
  • Ensure and contribute to achieving and exceeding own and company required client satisfaction targets by delivering an excellent client service experience
  • Provide professional and tailored insurance advice to clients that adhere to the companyâs quality standard and broader regulatory frameworks and keep a detailed and accurate record of advice
  • Apply expert business knowledge to understand the clientâs operations and compile a risk profile of the clientâs business
  • Perform a comprehensive analysis of the clientâs current portfolio and analyse current cover
  • Provide advice on the need to obtain updated valuations on all assets
  • To provide a timely professional service when obtaining quotes and conducting market exercises and comparative analysis
  • Compile and deliver presentations of services that adequately address and mitigate risks and add value to the clientâs portfolio
  • Provide support and advice throughout claims process until finalisation
  • Act as liaison between client and insurer to facilitate the transfer of documents and information
  • Follow and ensure adherence to underwriting processes for new business, endorsements, cancellations etc
  • Engage in clear, complete and timely communication regarding underwriting support required from underwriting support team
  • Remain informed regarding movements on client portfolio and act proactively to solve any issues or problems
  • Action age analysis to ensure continued cover
  • File all relevant documentation electronically and in hard copy
  • Contribute towards and ensure continuous improvement in own and team performance
  • Adhere to company mandates
  • Report any suspected fraud, misrepresentation and/or dishonesty
  • Keep accurate record of own activities
  • Ensure continuous professional and self-development
  • Keep abreast of features, benefits and ratings of insurance products available on the market
  • Share information and knowledge with the team
HOURS:
  • Mon â Fri: 08:00 â 16:30