Employee Relations: Specialist Advisor

2 weeks ago


Johannesburg, South Africa Vodacom Full time
Job title : Employee Relations: Specialist Advisor Job Location : Gauteng, Johannesburg Deadline : December 07, 2024 Quick Recommended Links
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Role Purpose/Business Unit:

  • To deliver a consistent and high-quality HR Services experience with regard to Employee Relations. To align to global standards in order to ensure a consistent, efficient and effective

Your responsibilities will include:

  • To be the first point of contact to the business for all ER process and policy queries and/or issues.
  • To provide an end-to-end case management service with regards to all ER processes, including but not limited to poor performance management, grievance management and sick leave management.
  • Providing support and consultation to both staff and line management throughout the ER process. Liaise with the Employment Law division on complex cases.
  • To facilitate the end-to-end case management of the Income Continuation Benefits (ICB) process. This includes acting as liaison between the Insurer and other stakeholders and to facilitate the payment logistics as applicable. 
  • To facilitate, investigate and appropriate close HR related Speak Up cases
  • Build and maintain relationships/clarify expectations with key stakeholders. 
  • To be involved in sub- project deliverables on needs driven basis.
  • Keep abreast of latest HR trends (best practice), tools and techniques through networking and monitoring the micro and macro environment.
  • Maintain current reporting requirements to the relevant stakeholders and create and enhance ER related reporting

The ideal candidate for this role will have:

  • 3-year Degree/Diploma in HR/Law/ Employee Relations related field – essential
  • Honours degree in HR/ER-related field - desirable 
  • 5 years relevant experience in HR-related field/ER (essential)

Knowledge

  • Labour Legislation, BCEA
  • Employee Relation Practices
  • HR policies and procedure
  • Microsoft Office software packages  
  • SAP (advantage)  
  • HR processes (advantage)   
  • HR Theories and Models
  • Business Understanding

Skills

  • Communication/Engagement 
  • Evaluation
  • Consulting
  • Interpersonal   
  • Negotiation   
  • Judgement   
  • Decision making   
  • Problem solving   
  • Rapport-building skills
  • Conflict resolution skills  
  • Relationship Building
  • Presentation and reporting skills

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