Portfolio Manager: Commercial
7 days ago
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Perform Financial tasks and duties associated with the role.
- Preparation and presentation of the annual operational budgets which provides an indication of performance ahead.
- Management of tenant arrears.
- Measurement of monthly property performance against the annual approved operational budget.
- Ensure that monthly reports are completed timeously.
Perform administration related functions.
- Collaborating with internal departments to ensure effective management of the larger repairs and maintenance. Approving of all related repairs in terms of SODA.
- Utilizing business tools to effectively manage the portfolio. (Power BI, Freshdesk, MDA, etc.). Presentation of portfolio performance at monthly controlling office meetings.
- Approving of all credit control admin instructions in terms of SODA.
- Approving of all leasing-related instructions in terms of SODA.
- To ensure that the processes are adhered to in terms of the company policy and procedures.
- Manage other administrative processes related to effective management.
Perform operational tasks and duties associated with the role.
- Manage and monitor the various inspections conducted by the Property Manager.
- Manage and administer the customer services queries in a timeous and effective manner.
- Regular building visits with subordinates.
- Chair monthly financial, team and building manager meetings.
- Contributing to the Sales & Marketing meetings to provide innovative ideas.
- Identify and motivate improvements to poor performing properties.
- Effective management and interaction with subordinates and internal departments to reduce vacancies and improve income.
- Managing the renewal process with existing tenants to achieve the best possible outcome.
- Interact and build relationships with all stakeholders.
Staff management of the subordinates.
- Coaching & mentoring of the staff.
- Motivate and encourage the team members to perform effectively.
- Monitor and manage performance agreements.
- Identify and manage poor performance by developing an effective corrective plan.
- Provide constructive feedback to subordinates regarding their performance.
- Oversee the work of the subordinates and ensure that they do their work as required.
- Mediate the process between various parties when required to ensure that matters are handled effectively.
- Select and recruit new staff members.
- Identify talent and encourage development and retention of staff.
Requirements
Qualifications & Experience:
- Tertiary qualification in Property Management related qualification preferred.
- 5-10 years’ property experience preferred.
- Estate Agencies Affairs Board Competency Certificate (NQF Level 4).
- Code 08 Drivers License required.
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