Incident and Change Management

Educational Background: Bachelor's degree in Information Technology, Computer Science, or a related field o Relevant certifications such as ITIL, PMP, COBIT, or equivalentTechnical Skills:Strong understanding of FinTech/Banking Technology stack and its dependenciesProficiency in documenting and defining technical dependenciesExperience with Known Error...

Job Title: Critical Incident SpecialistAbout the Role:We are seeking an experienced Critical Incident Specialist to join our team at H2R Africa. As a key member of our IT team, you will be responsible for managing and resolving critical incidents, ensuring seamless service integration, and maintaining high standards of service delivery.Key...

Job Description Why choose Logicalis?It’s not just IT solutions, It’s IT global know-how! Logicalis is an international multi-skilled solution provider providing digital enablement services to help customers harness digital technology and innovative services to deliver powerful business outcomes.Our customers span industries and geographical...

Incident Manager Job DescriptionLogicalis is seeking a highly skilled Incident Manager to join our team. As an Incident Manager, you will be responsible for the documentation and implementation of the Incident Management process, developing KPIs to drive maturity of the process, and ensuring organisational change management to adopt the process.Key...

Incident Manager RoleLogicalis is seeking a highly skilled Incident Manager to join our team. As an Incident Manager, you will be responsible for the documentation and implementation of the Incident Management process, developing KPIs to drive maturity of the process, and ensuring organisational change management to adopt the process.Key...

Job Description To ensure incident controls and processes are in place as well as recorded to minimize operational business risk impact ensuring the best possible levels of service quality, confidentiality, integrity and availability are maintained - Build working relationships across teams and functional lines in order to enhance work delivery,...

Incident Management Agent Johannesburg About Job: We are hiring Incident Management Agent to join our team. If you’re excited to be part of a winning team, Zensar is a great place to grow your career. You’ll be glad you make the right choice to join us. Advantage of Zensar Technologies We are a technology consulting and services company with 11, 800+...

Incident Management Agent Johannesburg About Job: We are hiring Incident Management Agent to join our team. If you’re excited to be part of a winning team, Zensar is a great place to grow your career. You’ll be glad you make the right choice to join us. Advantage of Zensar Technologies We are a technology consulting and services company with 11, 800+...

Our client wants to grow their team and we are looking for a change manager for 12 months with a possibility of an extension. **Scope of Services Definition** Develop holistic and integrated change and project management strategies and plans for the implementation of the RMCD Project - Identify and implement appropriate change tools as well as ensure...

Define own work plan and change management deliverables in alignment with the Manager: Project Change Management, and prioritise own deliverables and work activities. **Deliver high quality and relevant work which includes deliverables such as**: - project change management strategies or approach to a project initiative - communication plan - stakeholder...

About the RoleWe are seeking a highly skilled Major Incident Manager to join our team at Cisco. As a key member of our in-life support function, you will play a critical role in driving teams to follow processes necessary for incident management activities.Key ResponsibilitiesManage incidents as an Incident Manager for all major incidents with specific...

**What you will do**: We make every interaction matter. We have a cloud communications platform at the heart of what we do which enables rich and engaging interactions that integrates communication channels and existing back-end business systems together to enable the orchestration and automation of all customer and employee interactions. You are a vital...

Job SummaryAs an IT Incident and Problem Resolution Specialist at FirstRand Bank Limited, you will play a critical role in ensuring the smooth operation of our IT services. Your primary responsibility will be to identify, analyze, and resolve technical incidents and problems that may impact our business operations.Key ResponsibilitiesBuild and maintain...

What you will do We make every interaction matter. We have a cloud communications platform at the heart of what we do which enables rich and engaging interactions that integrates communication channels and existing back-end business systems together to enable the orchestration and automation of all customer and employee interactions. You are a vital...

Job Title: Incident Management SpecialistJob Summary:We are seeking an experienced Incident Management Specialist to join our team at Logicalis. As an Incident Management Specialist, you will be responsible for managing the lifecycle of all incidents and restoring IT services for users or customers as quickly as possible when an interruption takes place.Key...

Job Title: Critical Incident SpecialistOur client in the mining industry is seeking a highly skilled and motivated Critical Incident Specialist to join their team. In this role, you will be responsible for managing and resolving critical incidents, ensuring seamless service integration, and maintaining high standards of service delivery.Key...

**Requisition Details & Talent Acquisition Consultant** - REQ 129926 Keabetswe Modise- Job Family- Information Technology - Career Stream- It Operations - Leadership Pipeline- Manage Self: Operational - FAIS Affected**Job Purpose** - To do incident restoration and driving all incidents logged at the Service Desk down to a manageable level and ensure there is...

Job Title: Critical Incident SpecialistOur client in the mining industry is dedicated to delivering exceptional IT services and solutions. They pride themselves on their innovative approach and commitment to excellence. We are seeking a highly skilled and motivated Critical Incident Specialist - Service Integration and Management Specialist to join their...

{"title": "Critical Incident Specialist", "description": "Job SummaryH2R Africa is seeking a highly skilled Critical Incident Specialist to join their team. As a key member of the IT service delivery team, you will be responsible for managing and resolving critical incidents, ensuring seamless service integration, and maintaining high standards of service...

Job Summary:H2R Africa is seeking a highly skilled and motivated Critical Incident Specialist to join their team. As a key member of our IT department, you will be responsible for managing and resolving critical incidents, ensuring seamless service integration, and maintaining high standards of service delivery.Key Responsibilities:Manage and take...