Incident Manager

Job Description Why choose Logicalis?It’s not just IT solutions, It’s IT global know-how! Logicalis is an international multi-skilled solution provider providing digital enablement services to help customers harness digital technology and innovative services to deliver powerful business outcomes.Our customers span industries and geographical...

Incident Management Agent Johannesburg About Job: We are hiring Incident Management Agent to join our team. If you’re excited to be part of a winning team, Zensar is a great place to grow your career. You’ll be glad you make the right choice to join us. Advantage of Zensar Technologies We are a technology consulting and services company with 11, 800+...

About the RoleWe are seeking a highly skilled Major Incident Manager to join our team at Cisco. As a key member of our in-life support function, you will play a critical role in driving teams to follow processes necessary for incident management activities.Key ResponsibilitiesManage incidents as an Incident Manager for all major incidents with specific...

**What you will do**: We make every interaction matter. We have a cloud communications platform at the heart of what we do which enables rich and engaging interactions that integrates communication channels and existing back-end business systems together to enable the orchestration and automation of all customer and employee interactions. You are a vital...

Incident Manager Job DescriptionLogicalis is seeking a highly skilled Incident Manager to join our team. As an Incident Manager, you will be responsible for the documentation and implementation of the Incident Management process, developing KPIs to drive maturity of the process, and ensuring organisational change management to adopt the process.Key...

What you will do We make every interaction matter. We have a cloud communications platform at the heart of what we do which enables rich and engaging interactions that integrates communication channels and existing back-end business systems together to enable the orchestration and automation of all customer and employee interactions. You are a vital...

Incident Manager RoleLogicalis is seeking a highly skilled Incident Manager to join our team. As an Incident Manager, you will be responsible for the documentation and implementation of the Incident Management process, developing KPIs to drive maturity of the process, and ensuring organisational change management to adopt the process.Key...

Job Title: Incident Management SpecialistJob Summary:We are seeking an experienced Incident Management Specialist to join our team at Logicalis. As an Incident Management Specialist, you will be responsible for managing the lifecycle of all incidents and restoring IT services for users or customers as quickly as possible when an interruption takes place.Key...

Job Title: Critical Incident SpecialistAbout the Role:We are seeking an experienced Critical Incident Specialist to join our team at H2R Africa. As a key member of our IT team, you will be responsible for managing and resolving critical incidents, ensuring seamless service integration, and maintaining high standards of service delivery.Key...

**Key Duties and Responsibilities** - Monitoring an investigating security threat alert daily - Reviews the most recent SIEM alerts to see their relevance and urgency - Carry out triage to ensure that a genuine security incident is occurring - Analyze various logs: individual host, network traffic, firewall and intrusion detection systems to locate and...

TheSpecialist: Incident Management will be responsible for logging and owning issue resolution follow up and communication, impact analysis and reporting on incident escalated to the Nerve Centre with the end view of enhancing the customer operations service delivery. The Specialist: Incident Management ensure that issues are escalated to there relevant...

**Requisition Details & Talent Acquisition Consultant** - REQ 129926 Keabetswe Modise- Job Family- Information Technology - Career Stream- It Operations - Leadership Pipeline- Manage Self: Operational - FAIS Affected**Job Purpose** - To do incident restoration and driving all incidents logged at the Service Desk down to a manageable level and ensure there is...

Job Description To ensure incident controls and processes are in place as well as recorded to minimize operational business risk impact ensuring the best possible levels of service quality, confidentiality, integrity and availability are maintained - Build working relationships across teams and functional lines in order to enhance work delivery,...

Job Title: Cyber Security Incident Response ManagerAs a Cyber Security Incident Response Manager at KPMG-SouthAfrica, you will play a critical role in managing engagement relating to cyber incident response. This includes assisting in building a pipeline and leading business development activities for the service-line, as well as leading engagement on cyber...

Job Description Role Summary We're seeking an experienced Major Incident Manager to join our team at Cisco. As a key member of our in-life support function, you will be responsible for driving incident management activities and working closely with cross-functional teams to resolve complex issues. Key Responsibilities Manage incidents as an Incident...

Job Title: Cyber Incident Response Senior ManagerAs a Cyber Incident Response Senior Manager at KPMG-SouthAfrica, you will play a critical role in managing engagement related to cyber incident response. You will be part of a dynamic cyber security team and will be responsible for leading business development activities for the service-line.Key...

Job SummaryAs an IT Incident and Problem Resolution Specialist at FirstRand Bank Limited, you will play a critical role in ensuring the smooth operation of our IT services. Your primary responsibility will be to identify, analyze, and resolve technical incidents and problems that may impact our business operations.Key ResponsibilitiesBuild and maintain...

Description of the role and purpose of the job: • The individual will be part of the cyber security team and will be responsible for managing engagement relating to cyber incident response Key responsibilities: • Assist in building pipeline and lead business development activities for the service-line • Lead engagement on cyber incident response and...

Job Title: Critical Incident SpecialistOur client in the mining industry is seeking a highly skilled and motivated Critical Incident Specialist to join their team. In this role, you will be responsible for managing and resolving critical incidents, ensuring seamless service integration, and maintaining high standards of service delivery.Key...

Educational Background: Bachelor's degree in Information Technology, Computer Science, or a related field o Relevant certifications such as ITIL, PMP, COBIT, or equivalent Technical Skills:Strong understanding of FinTech/Banking Technology stack and its dependencies Proficiency in documenting and defining technical dependencies Experience with Known Error...