2nd Line IT Support

2nd Line IT Support Montague Gardens, Cape Town R30 000 to R40 000 based on qualifications and Experience UK based Company specialising in Delivering fresh, tech-led customer engagement solutions for global brands is looking for a talented individual to join their team as a Full-Time 2nd Line IT Support Person. As part of our dynamic team, you''''ll...

2nd Line IT Support Montague Gardens, Cape Town R30 000 to R40 000 based on qualifications and Experience UK based Company specialising in Delivering fresh, tech-led customer engagement solutions for global brands is looking for a talented individual to join their team as a Full-Time 2nd Line IT Support Person. As part of our dynamic team, you''''ll...

Role:The IT Support Administrator will be responsible for providing comprehensive 1st and 2nd line technical support to our clients staff in our clients Cape Town office. This role involves both face-to-face and remote support across a Windows environment, handling a wide range of hardware and software issues. The candidate should have a strong understanding...

2nd Line IT Support Montague Gardens, Cape Town R30 000 to R40 000 based on qualifications and Experience UK based Company specialising in Delivering fresh, tech-led customer engagement solutions for global brands is looking for a talented individual to join their team as a Full-Time 2nd Line IT Support Person.As part of our dynamic team, you''''ll play a...

2nd Line IT Support Montague Gardens, Cape Town R30 000 to R40 000 based on qualifications and Experience UK based Company specialising in Delivering fresh, tech-led customer engagement solutions for global brands is looking for a talented individual to join their team as a Full-Time 2nd Line IT Support Person.As part of our dynamic team, you''''ll play a...

Purpose of the job:To Ensure Network Stability and UptimeTo manage the local networking environment ensuring that it is pacthed and supported.Support wider IT infrastructure for remote sites.Provide End User SupportMonitor IT environment pro-actively.Ensure IT Policies and Procedures are up to date and followed.Lease and Manage 3rd Party Service...

Key purpose of the roleThis role is to address all day-to-day IT-related issues and manage IT support by 3rd party service providers.Key outputs/accountabilityProvide 2nd line technical support queries professionally and efficiently, maintaining a high degree of employee service.Assist with 1st line technical support queries for when the work load when...

Responsibilities:Providing 2nd Line support to diverse clients.Being a skilled first contact is crucial. Preferably from an MSP background.This role supports a US MSP - Initial hours 3pm - 12am Monday to FridayFortiManager expertise is a mustExcellent English language skills, both written and verbal, are essential.Skills:Offering IT support to customers in a...

Responsibilities:Providing 2nd Line support to a varied client base. Being able to act as a skilled first point of contact is key. An MSP background is preferred. This role is supporting a US MSP - Initial hours 3pm - 12am Monday to FridayFortiManager experience is mandatoryFor this role it is vital that English language skills, both written and verbal are...

Responsibilities:Providing 2nd Line support to a varied client base. Being able to act as a skilled first point of contact is key. An MSP background is preferred. This role is supporting a US MSP - Initial hours 3pm - 12am Monday to FridayFortiManager experience is mandatoryFor this role it is vital that English language skills, both written and verbal are...

**About us** We are professional, agile and innovative. - This role will be remote initially and hybrid at a later date._ **Responsibilities**: Providing 2nd Line support to a large client base (SME). Being able to act as a skilled point of escalation is key. An MSP background is preferred. For this role it is vital that English language skills, both...

**BPO requirements**: Objective: We are looking for a partner to take on the function of 2nd Line Application Management/Support. This team is an escalation point for customer issues that our Customer Success teams can not complete. Working Hours: - Monday - Friday, 9:00 AM - 5:00 PM GMT - Weekend, Bank Holiday and National Holiday cover Scope of Work: -...

BPO requirements:Objective:We are looking for a partner to take on the function of 2nd Line Application Management/Support. This team is an escalation point for customer issues that our Customer Success teams can not complete.Working Hours: Monday Friday, 9:00 AM 5:00 PM GMT Weekend, Bank Holiday and National Holiday coverScope of Work: Service Desk:...

We are looking for a 1st Line IT Support Agent in Cape Town, to provide technical support to customers, answering calls, responding to inquiries, managing complaints, troubleshooting customer service problems (hardware and software support), and providing general services information. **Responsibilities** - Supply First-Line support and Hardware support -...

Role:The IT Support Administrator will be responsible for providing comprehensive 1st and 2nd line technical support to our clients staff in our clients Cape Town office. This role involves both face-to-face and remote support across a Windows environment, handling a wide range of hardware and software issues. The candidate should have a strong understanding...

At Mirus IT, an Advania UK company, we are looking to expand our Out of Hours team with a Service Desk Team Leader to support and manage a team of engineers, as well as providing 2nd line support where required. In this out of hours role, your shift pattern will be Monday - Friday 7pm - 3:30am (South African time) to support our night shift engineers. We...

UK based Company specialising in Delivering fresh, tech-led customer engagement solutions for global brands is looking for a talented individual to join their team.If you have previous experience, preferably in telecoms, then we would love to hear from you. Job RoleResolving faults, and providing temporary solutions.Take responsibility for the fault from...

Published - January 22, 2024 - Location - Montague Gardens, South Africa - Category - Business - Job Type - Full-time - Salary Type - Monthly Salary - Salary - R20,000 - R30,000 per month **Description**: **Senior IT Support Technician - Montague Gardens - R20,000 - R30,000 per month** The manufacturer requires the above to troubleshoot and resolve all IT...

Published - January 30, 2024 - Location - Montague Gardens, South Africa - Category - Business - Job Type - Full-time - Salary Type - Monthly Salary - Salary - R20 000 to R30 000 Per Month **Description**: **Senior IT Support Technician - Montague Gardens - R20,000 - R30,000 per month** Manufacturer requires the above to be responsible for troubleshooting...

ENVIRONMENT: A strong technical Support Engineer is sought to complement the growing ATM Support requirement of a dynamic Internet Service & Network Specialist. You will provide 2nd Line End User Computing Support, Call Handling / ITIL processes, aid with Incident Management and confirm call resolution with End User before resolving of the call on HEAT. The...