2nd Line IT Support Technician

Purpose of the job:To Ensure Network Stability and UptimeTo manage the local networking environment ensuring that it is pacthed and supported.Support wider IT infrastructure for remote sites.Provide End User SupportMonitor IT environment pro-actively.Ensure IT Policies and Procedures are up to date and followed.Lease and Manage 3rd Party Service...

Responsibilities:Providing 2nd Line support to diverse clients.Being a skilled first contact is crucial. Preferably from an MSP background.This role supports a US MSP - Initial hours 3pm - 12am Monday to FridayFortiManager expertise is a mustExcellent English language skills, both written and verbal, are essential.Skills:Offering IT support to customers in a...

BPO requirements:Objective:We are looking for a partner to take on the function of 2nd Line Application Management/Support. This team is an escalation point for customer issues that our Customer Success teams can not complete.Working Hours: Monday Friday, 9:00 AM 5:00 PM GMT Weekend, Bank Holiday and National Holiday coverScope of Work: Service Desk:...

Role:The IT Support Administrator will be responsible for providing comprehensive 1st and 2nd line technical support to our clients staff in our clients Cape Town office. This role involves both face-to-face and remote support across a Windows environment, handling a wide range of hardware and software issues. The candidate should have a strong understanding...

Position Title: Hotel IT Technician [Cape Town]Job Summary:We are seeking a Hotel IT Technician to join our team In this role, you'll be responsible for providing 1st and 2nd level IT support to both Hotel employees and guests. As the point person for all service calls, you'll take ownership of IT issues and ensure prompt and effective resolution....

Role DescriptionThis is an on-site contract role for a Desktop Support Technician at clients site. The Desktop Support Engineer will be responsible for providing technical support for desktop computers, troubleshooting computer hardware issues, and supporting printers. The role will involve day-to-day tasks such as diagnosing and resolving software and...

Disruptive is seeking a highly proficient and dedicated IT Support Technician to join their Client's Operations team. The individual will play a crucial role in overseeing the IT operations, ensuring the seamless functionality of the infrastructure, software systems and providing support to product and development teams.1. ROLES AND RESPONSIBILITIESIncludes...

Summary:A young, dynamic IT solution company based in Cape Town is looking for a vibrant IT Technician, with their own vehicle to provide IT support to our clients.FUNCTIONS / RESPONSIBILITIES: Valid Driver's License Ability to work independently and within a team. Customer Service OrientatedResponsibilities: Enduser Remote and In-Person support Responsible...

Technician WantedLooking for an experienced healthy technician for an onsite support role to join our team.Requirements: A Must MIN 3 YEARS hands on IT EXPERIENCE AND IT DIPLOMA OS Support Experience Windows Server Platforms, server and hosted exchange, firewalls. Experience with networks, Wifi, ADSl, Fibre and VPN connections, port forwarding etcVoIP...

Reporting to:IT / Governance Manager**Job Purpose: To provide IT desktop support to the internal staffLocation: Woodstock, Cape TownKey Performance Areas:Under the management / direction of the IT / Governance Manager, the Desktop Support Technician will have the following responsibilities (including but not limited to):Helpdesk Functions: Ensure that all...

IT Support Technician ICT ~ Chem/Petro/Oil & GasNorthern Suburbs, Cape Town - Western Cape - South AfricaIT Support Technician WantedAre you a tech-savvy problem solver? Do you love working with Microsoft products and have a passion for providing top-notch IT support? Join our clients national branch infrastructure team and make a difference in their...

Junior IT Support TechnicianINTRODUCTION:An exciting opportunity has become available within the Construction industry, for a Junior IT Support Technician. The position is based in Plattekloof.REQUIREMENTS: Matric + Tertiary education / Diploma in IT Or A collection of Microsoft Certifications or similar 6 months experience in a business office technical...

ENVIRONMENT: A strong technical Support Engineer is sought to complement the growing ATM Support requirement of a dynamic Internet Service & Network Specialist. You will provide 2nd Line End User Computing Support, Call Handling / ITIL processes, aid with Incident Management and confirm call resolution with End User before resolving of the call on HEAT. The...

Support Engineer (Enterprise Software Traditional Services)IT – SupportCape Town – Western CapeENVIRONMENT: PROVIDE optimal Microsoft Server Support as your strong technical background as a Support Engineer is sought by a dynamic Internet Service & Network Specialist. You will also assist with escalations from 1st and 2nd Line Support Engineers,...

Support Engineer (ATM) - CPT - EEIT - SupportCape Town - Western CapeENVIRONMENT: A strong technical Support Engineer is sought to complement the growing ATM Support requirement of a dynamic Internet Service & Network Specialist. You will provide 2nd Line End User Computing Support, Call Handling / ITIL processes, aid with Incident Management and confirm...

Full job descriptionWe're looking for Desktop and Network Support Technician with a passion for customer service to fill the onsite role of First line support technician in Montague Gardens.Main Purpose of Job: The person fulfilling this role will take a highlevel approach to both identifying and resolving recurring operational issues while maintaining...

Responsibilities : Hyper-V support and proactive management Exchange support and proactive management Microsoft 365 support Proactive analysis of system health with in-depth reporting Preventative maintenance Architect new solutions Assist with escalations from 2nd line support engineer For more information please contact:Thobile

JOB SPECIFICATION: IT SUPPORT TECHNICIANWe are seeking a highly skilled IT Support Technician to join our team. The successful candidate will be responsible for providing technical assistance and desktop support to our internal users, ensuring that all IT systems are running smoothly and efficiently.This position is also responsible for executing planned...

IT Support TechnicianCBDR CTCBusiness consulting Service is looking for a young technical person who will be responsible for ensuring both hardware and software is maintained and installed for clients within the buildings.The responsibilities of the IT Support Technician for ALL branches are listed below, however is not limited to:Support Ticket System...

Provide 24 X 7 1st-line standby/support for product environmentsRespond (2nd-line) to and resolve support tickets in the Platform Engineering support queue.Identify recurring issues, and root causes and implement preventative measuresCreate processes and support mechanisms for API ConsumersSecurity managementIdentify and implement cost-saving / optimisation...