Head of Customer Services

Are you ready to lead and shape the future of customer service in the iGaming industry? Join a leading iGaming company in Johannesburg as the Head of Customer Service, where you’ll drive excellence, innovation, and customer-centric strategies. You will play a crucial role in ensuring customer satisfaction and enhancing the overall user experience. If...

Job Title: Head Customer Support ServicesAbout the Job:We are seeking an experienced Head of Customer Support Services to lead our customer operations and enhance the user experience of our growing platform and team. Key Responsibilities:Supervise day-to-day operations in the customer services department, including hiring, training, and performance...

**Head of Clinical Services - Indian Ocean Islands** **One of our International Client a Hospital Group has an opening for the Head of Clinical Services, who will work with the Head of Nursing and Head of Medical Services to deliver strong leadership and engaging communication amongst our staff, patients, doctors, and hospital.** **As a key member of the...

About the RoleWe are seeking a highly skilled Head Customer Support Services to lead our customer operations team in a fast-paced fintech environment.The ideal candidate will have a minimum of 6 years of supervisory experience in customer support services, with a strong background in B2C customer support, particularly in fintech, e-commerce, or similar...

 We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.Customer...

The Head of Customer Experience is responsible for leading and managing the customer experience strategy within the Converged Solutions business unit. The Head of Customer Experience oversees SLA management, service helpdesk operations, and incident & problem management, ensuring a consistent and superior service delivery aligned with business objectives....

Key Responsibilities & AccountabilitiesThe Head of Customer Services will oversee the day-to-day operations of the customer services department, including hiring, training, and performance management. This role requires strategic thinking, excellent communication skills, and the ability to lead a team to deliver exceptional customer service.Key...

**Requirements**: - A minimum of 5 years of experience in leading large-scale customer contact centres/operational centres/call centres with inbound capabilities - Proven track record of effectively managing and leading diverse teams, particularly in high-pressure environments, with a focus on nurturing talent and driving performance - Strong analytical...

**Job Number** - 71269 **Job Type** - Permanent **Job Title** - Customer Service/Procurement Administrator **Computer Skills** - MRP,MS Office **Industry** - Electrical/Electronic Manufacturing **City** - Johannesburg (Incl. Northern Suburbs) **Province** - Gauteng - Reporting to: Spare Parts Co-ordinator- Purpose: To provide excellent customer service...

**We at MTNSA are a purpose and value-led organisation.** **At MTNSA, we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, every day. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood and empowered to live an inspired...

Customer Service Advisor ✨ Join the Team and Make a Difference!✨ Are you the type of person who thrives on helping others, solving problems, and delivering top-notch service with a smile? We’re looking for a Customer Service Superstar to join our team in Sandton! This is an exciting opportunity to work for our UK-based client, offering premium...

The Head of Customer Experience responsibilities includes creating a world-class experience for our clients customers and clients during every interaction. The expectations are that the ideal candidate would make use of three disciplines to improve customer experiences:1. customer loyalty management,2. customer relationship management3. and customer value...

We are seeking a skilled Customer Service Agent to join our team at Maneshez Solutions Services. As an Airport Customer Service Representative, you will be responsible for managing customer queries and complaints, processing orders and modifications, and escalating issues across various communication channels.Key Responsibilities:Providing exceptional...

About Professional Career ServicesWe are partnering with a high-end restaurant and function venue in JHB North to find an exceptional Head Chef.Salary InformationThe estimated annual salary for this role is R800,000 - R1,200,000 based on industry standards for similar positions in the area.Job ResponsibilitiesThis is a leadership opportunity to oversee the...

We are seeking a customer service professional to manage customer queries and complaints for Maneshez Solutions Services. This role requires the ability to remain calm under pressure and have experience working with computers.Key Responsibilities:Maintaining a positive and professional attitude towards customers.Responding promptly to customer inquiries and...

Job Title: Airport Customer Service RepresentativeWe are seeking highly motivated and friendly individuals to join our team as Airport Customer Service Representatives at Maneshez Solutions Services.

Head, Governance Research, Reporting and Advisory Services Job Overview Business Segment: Group Functions Location: ZA, GP, Johannesburg, Baker Street 30 To provide dedicated services to the Standard Bank Group Secretary to provide corporate governance advisory, research and reporting services to Group Governance; support the Group Secretary with the...

See yourself being part of a large, transformational change? This could be the role for you! At Iress, we make things happen We believe technology should help people perform better every day. Since our beginning in 1993, people across financial services have trusted us to take their performance to the next level. More than 10,000 businesses and 500,000...

**JOB PROFILE**: - Job Title: - Head of Infrastructure Services- Division: - Infrastructure Services- Subdivision: - Core Infrastructure- Reports to: - Chief Technical Officer**WORKING RELATIONSHIPS**: - Internal: - Sales - Finance - Projects - Customer Support - Customer Operations - Infrastructure Services - Human Resources - Management - External: -...

**RESPONSIBILITIES: You will be responsible for**: - Ensure that a complete unit tour is done daily and check with the teams if everything is on the right track. Do a spot check on a specific area to report to Commercial / Production and Unit Manager, report to General Manager if critical. - Ensure that a complete food testing is done weekly on all major...