Operation Support Resource

5 days ago


Johannesburg, South Africa PayTech Nexus Ltd Full time

JOB TITLE: Operation Support Resource TERM: 12 Months LOCATION: Johannesburg RELEVANT EXPERIENCE: 7+ years experience MANDATORY REQUIREMENTS*: Understanding of fraud prevention tools; Knowledge of payment systems PURPOSE OF JOB To provide backend or customer-facing operation support within a financial institution TASKS Core Responsibilities and Accountabilities Assessment and reviewing of reconciliation and settlement processes. Design - New process of reconciliation including reconciliation repository and traceable audit Development - Implementation and execution of reconciliation process and product. Reconciliation Go-Live Daily run of reconciliation process for the Bank Reviewing these processes periodically (e.g., every quarter) Updating process and training material: a) Training of new Client reconciliation team members b) Preparing and delivering handover and documentation to the Client team(s) Knowledge and Experience Knowledge of payment systems Familiarity with operations management systems Understanding of fraud prevention tools. Strong analytical skills for dispute resolution Customer service experience Attention to details for compliance and data accuracy #J-18808-Ljbffr



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