Solution Consultant

2 weeks ago


Cape Town, South Africa MRI Software Full time
Job title : Solution Consultant Job Location : Western Cape, Cape Town Deadline : December 19, 2024 Quick Recommended Links
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Responsibilities:

  • Implementation of the core product range within the scope of work packages through collaboration with internal and external clients
  • Translate client requirements into technical documentation
  • Ability to validate, interpret and manipulate data
  • Communicate technical information to suit the audience
  • Provide advice, support and guidance to customers across the core product range to encourage best practice
  • Escalate risks, issues and complaints to relevant parties within the business
  • Manage workload to the agreed timeframe, ensuring any potential over runs are escalated to ensure deadlines are achieved
  • Manage customer expectations on all project deliverables
  • Obtain client feedback and priorities client issues and addressing them accordingly
  • Share knowledge with colleagues and provide guidance
  • Commit to working towards and achieving all FSI’s/teams/personal objectives and goals
  • Follow all working practices (ISO processes)

Skills required: 

  • Minimum 3-5 years Software Implementation experience
  • MS Office skills – Advanced Excel
  • SQL Server
  • Business Intelligent Tools – e.g Crystal/SSRS
  • Data ETL (extract, transform, load) experience
     

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