Discovery Solutions Consultant

6 months ago

Cape Town, South Africa Consilio LLC Full time

Overview:
The **Discovery Solutions Consultant** role is responsible for high level management, delegation, and execution of day to day e-discovery project tasks. The role involves concurrently managing multiple projects of varying complexity. The incumbent will collaborate with attorneys, paralegals, IT personnel, and other members of the counsel and/or client legal team to ensure the successful completion of e-discovery matters. Discovery Solutions Consultant must also mentor, train and delegate to an assigned team of Project Coordinators.

**Responsibilities**:
Management of Projects**:

- Providing end-to-end oversight of discovery matters and serving as primary client point of contact
- Providing expertise and consultative advice regarding data collections, processing, review workflows, analytics, and production/export deliverables
- Creating and maintaining project schedules, including defining activities, sequence, dependencies, work effort, duration and associated resource requirements
- Developing and managing relationships with internal teams
- Defining, communicating, implementing and monitoring quality standards on all project deliverables
- Planning and managing internal and external project communications, ensuring effective exchange of project information and deliverables
- Serving as expert on Consilio’s review platforms and proprietary offerings
- Forecasting, tracking and managing project budgets and invoices
- Successfully overseeing multiple, concurrent projects
- Generating and distributing reporting metrics for processed requests and KPI’s on a regular basis
- Developing strong client relationships through collaborative, consultative service

Qualifications:

- BA/BS degree or minimum 3 years in the litigation support / legal industry
- Minimum 2-4 years of experience in the e-Discovery space, with preferred experience as Project Manager
- Demonstrated experience managing multiple, concurrent projects involving cross-functional teams within budgetary and schedule constraints
- Demonstrated ability to manage client expectations and maintain client satisfaction
- A proactive approach to problem-solving and the ability to anticipate client needs
- The ability to confront unexpected problems quickly and effectively
- Strong teamwork, communication (written and oral), client management, and interpersonal skills
- Demonstrated ability to manage project teams, including teams of supporting project managers

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