Head of Shared Services Centre
3 weeks ago
This role is based in Springs, Johannesburg East.
Key Responsibilities:
- Strategically and operationally manage SSC Finance for the Sub-Saharan Africa Region.
- Ensure compliance with accounting, tax regulations, and internal controls.
- Oversee month-end/year-end closings, group reporting, and external audits.
- Drive digital transformation and implement tools for O2C, P2P, and process improvements.
- Standardise finance processes to enhance efficiency and consistency.
- Lead and develop a team of 30, fostering skills and competencies.
- Collaborate with Regional Treasury for cash flow and forex matters.
- Build strong relationships with internal and external stakeholders.
- Monitor KPIs, ensuring performance and service excellence.
Key Challenges:
- Balancing stakeholder expectations with operational efficiency.
- Driving continuous process improvement and team development.
- Maintaining high standards of professionalism and service delivery.
Qualifications and Experience:
- Education: Honours Degree (B.Com Accounting preferred), MBA advantageous.
- Experience: Over 10 years in SSC Finance in an international context, with exposure across Africa.
- Skills:
- Strong IFRS, tax, treasury, and budgeting expertise.
- Proficient in SAP and MS Office Suite, especially Excel.
- Proven leadership in change management and digitalisation.
- Analytical, detail-oriented, and resilient with strong interpersonal skills.
-
Head of Shared Services Centre
2 weeks ago
Johannesburg, South Africa Jobted ZA C2 Full timeLead the Shared Services Centre Finance operations for their Sub-Saharan Africa, ensuring compliance, efficiency, and excellence in AP, AR, GL, and Fixed Asset processes, while driving standardisation, digitalisation, and process optimisation. This role is based in Springs, Johannesburg East. Key Responsibilities: - Strategically and operationally manage...
-
Head of Shared Services Centre
2 weeks ago
Johannesburg, South Africa Network Recruitment Full timeLead the Shared Services Centre Finance operations for their Sub-Saharan Africa, ensuring compliance, efficiency, and excellence in AP, AR, GL, and Fixed Asset processes, while driving standardisation, digitalisation, and process optimisation.This role is based in Springs, Johannesburg East.Key Responsibilities:Strategically and operationally manage SSC...
-
Head of Shared Services Centre
3 weeks ago
Johannesburg, South Africa Network Recruitment Full timeLead the Shared Services Centre Finance operations for their Sub-Saharan Africa, ensuring compliance, efficiency, and excellence in AP, AR, GL, and Fixed Asset processes, while driving standardisation, digitalisation, and process optimisation.This role is based in Springs, Johannesburg East.Key Responsibilities:Strategically and operationally manage SSC...
-
Head of Finance
6 months ago
Johannesburg North, South Africa Communicate Recruitment Full timeAre you solutions orientated, multi-disciplined and an ambitious Chartered Accountant? Can you craft financial strategies and manage accounting teams? Are you currently working with or in your company's shared services department? Are you looking for a more senior position such as a Head of Finance? If you meet the below criteria please apply!!! **Minimum...
-
Head of HR Shared Services
7 months ago
Johannesburg, South Africa M-KOPA Full timeAre you prepared to embark on an extraordinary journey with M-KOPA? As the Head of HR Shared Services, you will serve as the guardian of our most valuable asset**:our people**. From improving our** core processes **to fostering innovation through data-driven insights, you will be at the forefront of our mission to forge a brighter, more sustainable future...
-
Head of HR Shared Services
7 months ago
Johannesburg, South Africa M-KOPA Full timeAre you prepared to embark on an extraordinary journey with M-KOPA? As the Head of HR Shared Services, you will serve as the guardian of our most valuable asset**:our people**. From improving our** core processes **to fostering innovation through data-driven insights, you will be at the forefront of our mission to forge a brighter, more sustainable future...
-
Head: Customer Service Centre
6 months ago
Johannesburg, South Africa THE SKILLS MINE (PTY) LTD Full time**Requirements**: - A minimum of 5 years of experience in leading large-scale customer contact centres/operational centres/call centres with inbound capabilities - Proven track record of effectively managing and leading diverse teams, particularly in high-pressure environments, with a focus on nurturing talent and driving performance - Strong analytical...
-
Service Centre Manager
4 months ago
Johannesburg, South Africa Eazi Access Rental Full time**Purpose Statement** **To execute** the companies Service Centre sales strategy and customer service objectives for the Service Centre.. **Key performance areas (to translate into a measure of success)** Financial Management Contract Management Technical Acumen Operations Management Supplier Management Sales and Customer Retention Safety and...
-
Head of Clinical Services
6 months ago
Johannesburg, South Africa Truniq Professional Services Full time**Head of Clinical Services - Indian Ocean Islands** **One of our International Client a Hospital Group has an opening for the Head of Clinical Services, who will work with the Head of Nursing and Head of Medical Services to deliver strong leadership and engaging communication amongst our staff, patients, doctors, and hospital.** **As a key member of the...
-
Service Manager Command Centre
6 months ago
Johannesburg, South Africa South African Bankers Services Company Pty Ltd Full time**Job Description**: BankservAfrica being a payment clearing house and part of the National Payments System of South Africa and being the trusted partner servicing the financial industry, including banking institutions, requires the exercise of unconditional honesty and transparency on the part of the employee in respect of his duties and...
-
Service Call Centre Agent Johannesburg
7 months ago
Johannesburg, South Africa HotelJobs.co.za Full time**SERVICE CALL CENTRE AGENT - JOHANNESBURG - R12000 to R14000 based on experience and qualifications.** We are recruiting two motivated and detail-oriented SERVICE CALL CENTRE AGENTS to join a Catering Supply Company’s team in Johannesburg. The primary responsibilities of this role include handling call centre duties such as logging service calls, opening...
-
Head: Human Capital Shared Services
6 months ago
Johannesburg, South Africa Absa Bank Limited Full timeEmpowering Africa’s tomorrow, together one story at a time. - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job...
-
Service Centre Agent
6 months ago
Johannesburg, South Africa Nedbank Full timeCareer Stream- CALL CENTRE (Service)- Leadership Pipeline- Manage Self: Technical**Job Purpose** - To provide professional and efficient call services in order to optimise client experience for Nedbank clients and ensure continued relationships are created and maintained. **Responsibilities**: - Adhere to the daily schedule to ensure that targets are met...
-
Service Centre Manager
1 month ago
Johannesburg, South Africa Nedbank Full time**Job Requisition and Talent Acquisition specialist** - REQ: 136724- Role: Service Centre Manager- TA Specialist: Lebohang Monate- Advert closing date: 13/11/2024**Job Family** - Sales and Services **Career Stream** - Call Centre (Service) **Leadership Pipeline** - Manage Others **FAIS Affected** - FAIS Affected - Yes**Job Purpose** - To manage the smooth...
-
Service Centre Agent
3 months ago
Johannesburg, South Africa Nedbank Full time**Requisition Details & Talent Acquisition Contact** - REQ 135825- Tshego Semenya- Location: Sandton- Closing date: 10 September 2024**Cluster** - RBB**Career Stream** - CALL CENTRE (Service)**Leadership Pipeline** - Manage Self: Technical**Position** - Service Centre Agent**Job Purpose** - To provide professional and efficient call services in order to...
-
Head of Customer Service
1 month ago
Johannesburg, South Africa Initiate International Full timeAre you ready to lead and shape the future of customer service in the iGaming industry? Join a leading iGaming company in Johannesburg as the Head of Customer Service, where you’ll drive excellence, innovation, and customer-centric strategies. You will play a crucial role in ensuring customer satisfaction and enhancing the overall user experience. If...
-
ERM Enablement and Data Head
1 week ago
Johannesburg, South Africa FirstRand Corporate Centre Full timeJob title : ERM Enablement and Data Head Job Location : Gauteng, Johannesburg Deadline : January 06, 2025 Quick Recommended Links Jobs by Location Job by industries Job Description We are seeking a dynamic and experienced professional to join our team as the Head of ERM Enablement and Data. In this role, you will be responsible for...
-
Contact Centre Supervisor
1 month ago
Johannesburg, South Africa South Point Management Services (PTY) Ltd. Full time**GENRELA PURPOSE** **PRINCIPAL RESPONSIBILITIES** - Drive results through others - Meeting and exceeding sales and service objectives **GENERAL RESPONSIBILITIES** **Operations** - Ensure the effective and efficient running of the Call Centre. - Ensure that the contact centre KPIs are met. - Keep up to date with business development and new product...
-
Head of Consumer Marketing and Fundraising
6 months ago
Johannesburg, South Africa Action Appointments Full timeThe South African Guide-Dogs Association for the Blind provides services to enhance the lives of visually and physically impaired individuals, and children with autism. Based in Johannesburg, the Guide Dogs Association seeks to appoint a HEAD OF CONSUMER MARKETING AND FUNDRAISING The incumbent will be responsible for developing and executing GDA’s...
-
Shared Services Financial Manager
3 weeks ago
Johannesburg, South Africa Jobted ZA C2 Full timeThe purpose of this role will be to provide strategic direction and oversight to Debtors and Creditors, General Accounting, and Continuous Improvement functions. Duties will include, but are not limited to: - Financial Shared Service Strategy - Financial Shared Service Budgets - Financial and Management Reporting - Business Controls and Governance -...