Service Centre Manager

**Purpose Statement** **To execute** the companies Service Centre sales strategy and customer service objectives for the Service Centre.. **Key performance areas (to translate into a measure of success)** Financial Management Contract Management Technical Acumen Operations Management Supplier Management Sales and Customer Retention Safety and...

This position is responsible to assist with overseeing the operation of the BCE Service Centre JHB by ensuring that there is forward planning and direction of functions within the Service Centre and facilitate and implement changes to improve and develop services. **Main Duties and responsibilities will include, but will not be limited to**: - Assist with...

**Job Description**: BankservAfrica being a payment clearing house and part of the National Payments System of South Africa and being the trusted partner servicing the financial industry, including banking institutions, requires the exercise of unconditional honesty and transparency on the part of the employee in respect of his duties and...

**SENIOR MANAGER: CAREER CENTRE** **(5 YEARS FIXED-TERM CONTRACT)** **JOB PURPOSE** To lead and manage the Career Centre at Sci-Bono Discovery Centre by providing strategic direction and oversight to ensure effective delivery of career development services, psychometric assessments, skills development and placement support for various customers starting...

Brief: Valor Hospitality Partners is recruiting for our client, an established Catering Equipment company on the Westrand, seeking a **_Service Centre Manager _**to join their team. As the Service Centre Manager, you will be responsible for managing and overseeing the operation of their Service Centre. This is an exciting opportunity to lead a team of...

**Do you see a future that includes more?** **More exposure to innovative technologies, more personal growth, more experience?** **Look at the position we have available and see how, together we can shape your future, so that you can give more and include more.**: - Job Title- Service Manager Command Centre- Location- Selby - Johannesburg, GP 2001 ZA...

Key responsibilities include: - Managing job allocation and job flow in the service centre, including job scheduling and labour allocation for day-to-day operations. - Coordinating resources, both operational and human, schedules, and activities to effectively manage jobs and ensure customer satisfaction. - Facilitating and implementing changes to improve...

**Requirements**: - A minimum of 5 years of experience in leading large-scale customer contact centres/operational centres/call centres with inbound capabilities - Proven track record of effectively managing and leading diverse teams, particularly in high-pressure environments, with a focus on nurturing talent and driving performance - Strong analytical...

_The_ _South African Guide-Dogs Association for the Blind provides services to enhance the lives of visually and physically impaired individuals, and children with autism._ Based in Johannesburg, the Guide Dogs Association seeks to appoint a **CALL CENTRE MANAGER** GDA is looking for a skilled Call Centre Manager to supervise daily operations and...

Company Description **About Kaelo** Kaelo provides essential healthcare solutions ensuring the physical and psychosocial wellbeing of all South Africans towards lasting social change. Kaelo meets the Healthcare needs of Corporate and Retail clients across South Africa - products offerings include Medical Insurance, Medical Aid, Gap Insurance, Kaelo Money and...

Career Stream- CALL CENTRE (Service)- Leadership Pipeline- Manage Self: Technical**Job Purpose** - To provide professional and efficient call services in order to optimise client experience for Nedbank clients and ensure continued relationships are created and maintained. **Responsibilities**: - Adhere to the daily schedule to ensure that targets are met...

**Requisition Details & Talent Acquisition Contact** - REQ 135825- Tshego Semenya- Location: Sandton- Closing date: 10 September 2024**Cluster** - RBB**Career Stream** - CALL CENTRE (Service)**Leadership Pipeline** - Manage Self: Technical**Position** - Service Centre Agent**Job Purpose** - To provide professional and efficient call services in order to...

**ABOUT THE COMPANY** At Blue Label Distribution, our brand philosophy is that we can create and distribute anything that is able to be digitised. Our Blu Approved brand is the face of our service offering and is underpinned by a world-class technology platform for both online and offline commerce. With a point-of-sale network of approximately 150 000...

Call Centre Manager Call Centre BPO ~ Manufacturing Johannesburg East, Johannesburg - Gauteng - South Africa Are you ready to lead a dynamic team that provides world-class customer service? We are seeking a skilled Call Centre Manager to oversee our clients Inbound and Outbound CRM support operations within the manufacturing sector. Reporting directly to...

**SERVICE CALL CENTRE AGENT - JOHANNESBURG - R12000 to R14000 based on experience and qualifications.** We are recruiting two motivated and detail-oriented SERVICE CALL CENTRE AGENTS to join a Catering Supply Company’s team in Johannesburg. The primary responsibilities of this role include handling call centre duties such as logging service calls, opening...

Are you a dynamic and driven individual with a passion for leading teams and delivering exceptional customer experiences? Look no further! We are thrilled to present a remarkable opportunity for a Call Centre Manager.About the Role:As a Call Centre Manager, you will play a pivotal role in overseeing the daily operations of our client's call centre and its...

**Job Purpose** Manages and builds a high-performance call centre with a clear vision to provide world-class Inbound and Outbound CRM support to respective business areas including and not limited to internal and external stakeholders. Implement management controls to ensure that CLOs meet and sustain agreed customer service, productivity and other targets...

**Location**: **Johannesburg** **Salary**: **920,000** **Job Type**: **Permanent** **Reference**: **69831** **Job Summary**: Our client, at their very core, have been developing and investing in prime regional shopping centres, and high-end niche community centres for more than 20 years. Involved in all facets of development, they also perform certain...

**Gauteng**, JHB - South** **R 25000 - R 35000 Monthly Cost To Company** Our client is one of South Africa's largest manufacturers of food packaging solutions. A **Call Centre Manager** is required to oversee internal sales, to make sure the customer's needs are met and stock is available, as well as to manage the Call Centre. The position will be based in...

**Job Classification** - Job Family - SALES AND SERVICES - Career Stream - CALL CENTRE (Service) - Leadership Pipeline - Manage Self: Technical - FAIS Affected **Job Purpose** - To provide professional and efficient call services in order to optimise client experience for Nedbank clients and ensure continued relationships are created and...