Junior Helpdesk Support Technician

**About Quantanite**: Quantanite is a leading global provider of Business Process Outsourcing (BPO) and IT consultancy services. With a strong presence in multiple countries, we specialize in delivering innovative and efficient solutions that foster growth and enhance operational efficiency for our clients. **Job Summary**: The Senior IT Support Tech is...

Job Title: Junior Helpdesk Support TechnicianAt Select One, we are seeking a highly skilled and motivated Junior Helpdesk Support Technician to join our team. As a key member of our customer support team, you will be responsible for troubleshooting applications, documenting issues, and resolving conflicts.Key Responsibilities:Provide 2nd line telephonic and...

RPO Recruitment is currently seeking a Helpdesk Technician to join our client's team in Johannesburg. As a Helpdesk Technician, you will be responsible for providing technical support and assistance to end-users, resolving IT issues, and escalating problems when necessary. This is a great opportunity to contribute to the smooth operation of the company's IT...

Helpdesk Technician Job DescriptionRPO Recruitment is seeking a skilled Helpdesk Technician to join our client's team in Johannesburg. As a Helpdesk Technician, you will be responsible for providing technical support and assistance to end-users, resolving IT issues, and escalating problems when necessary.Key Responsibilities:Provide technical support and...

Helpdesk Technician Job DescriptionRPO Recruitment is seeking a skilled Helpdesk Technician to join our client's team in Johannesburg. As a Helpdesk Technician, you will be responsible for providing technical support and assistance to end-users, resolving IT issues, and escalating problems when necessary.Key Responsibilities:Provide technical support and...

We have a great job opportunity for an IT Helpdesk and Support Technician to join our team in Craighall, Johannesburg.If you have four years or more experience in helpdesk support, this job could be perfect for you!Duties and Responsibilities• First-line organisation-wide support• Remote or on-site support that may include travelling• Network and...

RPO Recruitment is currently seeking a Helpdesk Technician to join their client’s IT team in Johannesburg. As a Helpdesk Technician, you will be responsible for providing technical support and assistance to end-users, resolving IT issues, and escalating problems when necessary. This is a great opportunity to contribute to the smooth operation of the...

Helpdesk Technician Job DescriptionRPO Recruitment is seeking a skilled Helpdesk Technician to provide technical support and assistance to end-users, resolving IT issues and ensuring excellent customer service.Key Responsibilities:Provide technical support and assistance to end-users via various communication channelsTroubleshoot and resolve IT issues and...

Job Title: Helpdesk Support TechnicianWe are seeking a highly skilled and experienced Helpdesk Support Technician to join our team at iStaff Recruitment. As a Helpdesk Support Technician, you will be responsible for providing 2nd line support to clients, resolving technical issues, and ensuring that all incoming calls are answered within the Service Level...

Job Title: Helpdesk Support TechnicianWe are seeking a highly skilled and experienced Helpdesk Support Technician to join our team at iStaff Recruitment. As a Helpdesk Support Technician, you will be responsible for providing 2nd line support to clients, resolving technical issues, and ensuring that all incoming calls are answered within the Service Level...

Properly escalate unresolved issues to appropriate internal teams such as third party support, software developers, functional consultants or any other service provider needed to resolve the technical issue. Provide prompt and accurate feedback to customers. Own reliable vehicle. A+ and N+ certified. 5+ years’ experience in Helpdesk Support / FSE/ PC...

Job Title: Helpdesk Support TechnicianWe are seeking a highly skilled and experienced Helpdesk Support Technician to join our team at iStaff Recruitment. As a Helpdesk Support Technician, you will be responsible for providing 2nd line support to clients, resolving technical issues, and ensuring that all incoming calls are answered within the Service Level...

IT Helpdesk Support Support operations and other support services with helpdesk request Attend to tickets logged in a timeous and efficient manner Raise any deviations with the Head of ITEnsure employees are adhering to IT protocols

**Purpose statement**: To provide assistance to the helpdesk and support manager and the support team in the execution of their duties and to serve as an interface between the clients and the sales representatives. **Helpdesk administration**: Attend to pharmacy queries and problems when received in a timely manner and supply customers with updates,...

Application Support Technicians are members of the customer support team that troubleshoot applications, document issues and resolves conflicts. Assist users in troubleshooting issues to identify potential resolutions and advise end users on the necessary steps to achieve solutions. Contribute to the support team knowledge library for continuous...

Minimum Requirements - IT Diploma/Degree preferred - Grade 12 - Office 365 certified (MD-100, MD-101) - ITIL Foundations Certificate - A+ and N+ certificates - Azure Fundamental AZ-900 certified - MCSA server 2012 - 2019 certified - More than 2 years in an IT Support role - 1 yr or more experience with Active Directory - 2 years or more experience with...

Application Support Technicians are members of the customer support team that troubleshoot applications, document issues and resolves conflicts. Assist users in troubleshooting issues to identify potential resolutions and advise end users on the necessary steps to achieve solutions. Contribute to the support team knowledge library for continuous...

IT Service Desk Technician (Helpdesk 1st Line Support) Job Purpose Service Desk Technician providing first-line support to Client Sites using Remote Tools. Duties and Responsibilities - Validate newly created tickets from all sources using Validation Matrixes. - Validate customer details (contact customer if required). - Validate first pass assessment of...

Minimum RequirementsIT Diploma/Degree preferredGrade 12Office 365 certified (MD-100, MD-101)ITIL Foundations CertificateA+ and N+ certificatesAzure Fundamental AZ-900 certifiedMCSA server 2012 - 2019 certifiedMore than 2 years in an IT Support role1 yr or more experience with Active Directory2 years or more experience with Desktop SupportExperience with...

Minimum Requirements IT Diploma/Degree preferred Grade 12 Office 365 certified (MD-100, MD-101) ITIL Foundations Certificate A+ and N+ certificates Azure Fundamental AZ-900 certified MCSA server 2012 - 2019 certified More than 2 years in an IT Support role 1 yr or more experience with Active Directory 2 years or more experience with Desktop Support...