Helpdesk Support

IT Helpdesk Support Support operations and other support services with helpdesk request Attend to tickets logged in a timeous and efficient manner Raise any deviations with the Head of ITEnsure employees are adhering to IT protocols

Job Title: Helpdesk Support TechnicianWe are seeking a highly skilled and experienced Helpdesk Support Technician to join our team at iStaff Recruitment. As a Helpdesk Support Technician, you will be responsible for providing 2nd line support to clients, resolving technical issues, and ensuring that all incoming calls are answered within the Service Level...

**Purpose statement**: To provide assistance to the helpdesk and support manager and the support team in the execution of their duties and to serve as an interface between the clients and the sales representatives. **Helpdesk administration**: Attend to pharmacy queries and problems when received in a timely manner and supply customers with updates,...

RPO Recruitment is currently seeking a Helpdesk Technician to join our client's team in Johannesburg. As a Helpdesk Technician, you will be responsible for providing technical support and assistance to end-users, resolving IT issues, and escalating problems when necessary. This is a great opportunity to contribute to the smooth operation of the company's IT...

IT Support Helpdesk Level 1 - RMM Specialist One of our Clients based in the US are looking to grow their team with experienced Remote IT Support Helpdesk Level 1 - RMM Specialist Key Requirements: (Min 1 year Experience) - Proficiency in maintaining and monitoring **Remote Monitoring and Management (RMM)** tools, specificall**y NinjaOne RMM.**: -...

**About Us**: Tsebo Facilities Solution is looking for a Helpdesk Operator to receive the calls made at the helpdesk and log the calls required accurately and professionally. To allocate the calls to the correct facilities manager and In-house team member and ensure that the call is actioned, closed and followed up if required. To maintain communication with...

**About Us**: Tsebo Facilities Solution is looking for a Call Centre Agent: To provide a professional Helpdesk service by providing value added customer service to Facilities users and focusing on customer needs, thereby ensuring customer satisfaction. To ensure service delivery is aligned to the output specifications pertained in the PPP Agreement Standby...

Minimum RequirementsIT Diploma/Degree preferredGrade 12Office 365 certified (MD-100, MD-101)ITIL Foundations CertificateA+ and N+ certificatesAzure Fundamental AZ-900 certifiedMCSA server 2012 - 2019 certifiedMore than 2 years in an IT Support role1 yr or more experience with Active Directory2 years or more experience with Desktop SupportExperience with...

Minimum Requirements IT Diploma/Degree preferred Grade 12 Office 365 certified (MD-100, MD-101) ITIL Foundations Certificate A+ and N+ certificates Azure Fundamental AZ-900 certified MCSA server 2012 - 2019 certified More than 2 years in an IT Support role 1 yr or more experience with Active Directory 2 years or more experience with Desktop Support...

Minimum RequirementsIT Diploma/Degree preferredGrade 12Office 365 certified (MD-100, MD-101)ITIL Foundations CertificateA+ and N+ certificatesAzure Fundamental AZ-900 certifiedMCSA server 2012 - 2019 certifiedMore than 2 years in an IT Support role1 yr or more experience with Active Directory2 years or more experience with Desktop SupportExperience with...

**KEY AREAS OF RESPONSIBILITY INCLUDE**: **End User Interaction**: - Act as first point of contact for all IT related topics and support requests - Provide timely and professional assistance to end users - Ensure the IT Desktop Support function is monitored effectively without compromising on service delivery **Problem Analysis and Troubleshooting**: -...

**Gauteng**, JHB - Northern Suburbs** **R 15 000 - R 20 000 Monthly Cost To Company** Our client an IT Solutions company based in Fourways is seeking a highly motivated and energetic **Helpdesk Coordinator** to join their dynamic team. This is an excellent opportunity for someone who is looking to work in a fast paced, high energy environment and wants to...

**Duties and Responsibilities** - Operate helpdesk and log calls. - Support users with login and passwords - Support users with windows issues - Operate within the SLA with business - Windows Server support - Execute office duties such as receiving goods from suppliers and the regions, scheduling and packing items for the courier services. - Interact with...

Were looking for a software support candidate to join our team. The ideal person will have a good knowledge of Office 365, well skilled in MS Word, and be able to quickly learn new software applications. You will be responsible for providing first tier support to end-users via phone, email and helpdesk. Youll need to have strong communication skills, be able...

Were looking for a software support candidate to join our team. The ideal person will have a good knowledge of Office 365, well skilled in MS Word, and be able to quickly learn new software applications. You will be responsible for providing first tier support to end-users via phone, email and helpdesk. Youll need to have strong communication skills, be able...

**About Reflex** Established in South Africa 23 years ago, Reflex Solutions has quickly grown into a reputable ICT solutions provider with a proven track record of renowned ICT solutions in the retail-sector and a strong FNO partnership network. We boast a team of highly experienced technical professionals, empowering us to deliver quick and high-quality...

To be successful in this role, the candidate will be responsible for technical helpdesk support. The candidate will be the go-to person for providing technical assistance and support related to vehicles, Mechanical and electrical. They will be responsible for answering queries and resolving any vehicle related issues. Ultimately, the candidate will...

To be successful in this role, the candidate will be responsible for technical helpdesk support. The candidate will be the go-to person for providing technical assistance and support related to vehicles, Mechanical and electrical. They will be responsible for answering queries and resolving any vehicle related issues. Ultimately, the candidate will ensure...

**About the role**: The role of the Helpdesk Team Lead is to lead and mentor a Helpdesk technical team, monitor system performance, and remotely assist clients on all inbound channels. The Helpdesk Team lead plays an important role in maintaining high levels of client satisfaction, by communicating in a professional manner, providing updates, and ensuring...

**JOB TITLE**: Helpdesk Manager SA **DEPARTMENT**: Service Delivery Management - Centre of Excellence **REPORTING TO**: Service Delivery Manager **REGION**: Middle East and Africa **PURPOSE OF POSITION** To manage the performance of services & support to clients within SA and to ensure that Service Levels Agreements (SLAs) are achieved. To ensure that...