Strategic Customer Success Executive — Renewal
2 weeks ago
Overview A leading technology firm in Johannesburg is seeking a Customer Success Executive to manage product renewals and enhance customer satisfaction. Responsibilities Manage product renewals and drive high renewal rates. Build lasting relationships with customers and ensure an excellent support experience. Develop strategies to improve renewal outcomes and customer satisfaction. Qualifications Strong background in account management. Exceptional communication skills. Hands-on experience with HCL Unica. #J-18808-Ljbffr
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Strategic Customer Success Executive — Renewal
3 weeks ago
Johannesburg, South Africa Hclsoftware Full timeA leading technology firm in Johannesburg is seeking a Customer Success Executive to manage product renewals and enhance customer satisfaction. The ideal candidate will have a strong background in account management, exceptional communication skills, and hands-on experience with HCL Unica. This role involves developing strategies for high renewal rates and...
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Strategic Customer Success Lead: Renewals
2 weeks ago
Johannesburg, South Africa Hclsoftware Full timeA leading technology firm in Johannesburg is seeking a Customer Success Executive to manage product renewals and enhance customer satisfaction. In this role, you will drive high renewal rates, build lasting relationships with customers, and develop strategies to improve outcomes. The ideal candidate should have a strong background in account management,...
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Customer Success Executive
1 week ago
Johannesburg, South Africa Cisco Systems Full timeThe Customer Success Executive (CSE) role is a highly visible, strategic leadership role within Cisco’s Customer Experience (CX) organization. We build deep relationships with customer senior leadership, partners, and the extended Cisco account team to aid the customers in achieving their goals. With Cisco’s transformation to software subscription,...
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Strategic Customer Success Manager – Renewal
3 weeks ago
Johannesburg, South Africa Ncino, Inc. Full timeA leading cloud banking firm in Johannesburg is seeking a Customer Success Manager to drive customer adoption and success. You will manage renewals for a portfolio of clients, facilitating change management and maintaining professional relationships. The ideal candidate possesses a Bachelor's degree and over 4 years of relevant experience, strong...
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Head of Customer Success
1 week ago
Johannesburg, Gauteng, South Africa Smoke Customer Intelligence Full timeCompany DescriptionSmoke Customer Intelligence is making the world more customer-centric by providing the best multi-channel customer feedback solutions available. Our solutions help companies understand their customers' perceptions of the services they provide, and highlight strengths and weaknesses in the full service offering. We are committed to enabling...
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Customer Success Manager
1 week ago
Johannesburg, South Africa Nintex Full time**About Nintex**: Nintex, the possibility engine, helps companies unlock the power of endless possibilities. Today, more than 8,500 public and private sector organizations across more than 100 countries turn to the Nintex platform to automate how work gets done, remove friction from business processes, and unlock the full potential of their people. We are a...
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Strategic Account
3 weeks ago
Johannesburg, South Africa nCino, Inc. Full timeA leading cloud banking company in Johannesburg is seeking an Account Manager to oversee client success and drive user adoption. This role involves managing renewals, identifying sales opportunities, and maintaining executive relationships. The ideal candidate will have a Bachelor's degree and 4+ years of relevant experience, particularly in change...
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Principal Customer Success Manager
3 weeks ago
Johannesburg, South Africa Ncino Full timenCino offers exciting career opportunities for individuals who want to join the worldwide leader in cloud banking. As a Customer Success Manager (CSM) , you are responsible for ensuring the success of a small portfolio of nCino's customers. Your role involves driving customer adoption and success by providing advice, usage/adoption recommendations, risk...
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Senior Customer Success Manager — SaaS
2 weeks ago
City of Johannesburg Metropolitan Municipality, South Africa nCino Full timeA leading cloud banking provider is seeking a Customer Success Manager in South Africa to drive adoption and success for a portfolio of clients. The ideal candidate will manage up to 100 client renewals, identify opportunities for upselling, and enhance customer satisfaction. A Bachelor's degree and at least 4 years of relevant experience are required,...
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Customer Success Manager
4 days ago
Johannesburg, South Africa SurTech Full time**Diligent Boards - Customer Success Manager** **Job Title and Overview** The Customer Success Manager manages a portfolio of accounts and guarantees an exceptional customer experience, revenue retention and referrals across Africa. Being the primary liaison for customer relationships for the Diligent Boards product, the CSM will engage in proactive...