Strategic Customer Success Executive — Renewal
1 week ago
A leading technology firm in Johannesburg is seeking a Customer Success Executive to manage product renewals and enhance customer satisfaction. The ideal candidate will have a strong background in account management, exceptional communication skills, and hands-on experience with HCL Unica. This role involves developing strategies for high renewal rates and building lasting relationships with customers, ensuring an excellent support experience.#J-18808-Ljbffr
-
Strategic Customer Success Manager – Renewal
4 days ago
Johannesburg, South Africa Ncino, Inc. Full timeA leading cloud banking firm in Johannesburg is seeking a Customer Success Manager to drive customer adoption and success. You will manage renewals for a portfolio of clients, facilitating change management and maintaining professional relationships. The ideal candidate possesses a Bachelor's degree and over 4 years of relevant experience, strong...
-
Customer Success Executive For Hcl Unica
3 weeks ago
Johannesburg, South Africa Hclsoftware Full timeOverview As a Customer Success Executive (CSE), you will be responsible for managing and growing the product-related aspects of the renewals business for HCLSoftware products. You will work closely with our most valued High Touch customers and other customers when required, ensuring their continued product satisfaction and enabling maximum renewal rates....
-
Customer Success Account Leader
2 weeks ago
Johannesburg, South Africa Microsoft Full timeWith over 17,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...
-
Strategic Account
4 days ago
Johannesburg, South Africa nCino, Inc. Full timeA leading cloud banking company in Johannesburg is seeking an Account Manager to oversee client success and drive user adoption. This role involves managing renewals, identifying sales opportunities, and maintaining executive relationships. The ideal candidate will have a Bachelor's degree and 4+ years of relevant experience, particularly in change...
-
Principal Customer Success Manager
4 days ago
Johannesburg, South Africa Ncino Full timenCino offers exciting career opportunities for individuals who want to join the worldwide leader in cloud banking. As a Customer Success Manager (CSM) , you are responsible for ensuring the success of a small portfolio of nCino's customers. Your role involves driving customer adoption and success by providing advice, usage/adoption recommendations, risk...
-
Customer Success Manager
4 days ago
Johannesburg, South Africa Level-Up Full timeThe Customer Success Manager (CSM) plays a pivotal role in nurturing and expanding our client relationships. Acting as a strategic liaison between clients and internal teams (Sales, Support, PMO), the CSM ensures high levels of client satisfaction, drives operational excellence, and identifies opportunities for growth within existing accounts. This role...
-
Customer Success Manager
2 weeks ago
Johannesburg, South Africa Darktrace Full timeFounded by mathematicians and cyber defense experts in 2013, Darktrace is a global leader in cyber security AI, delivering complete AI-powered solutions in its mission to free the world of cyber disruption. We protect more than 8,400 customers from the world's most complex threats, including ransomware, cloud, and SaaS attacks. Headquartered in Cambridge,...
-
Team Manager, Customer Success
1 day ago
Johannesburg, South Africa Mimecast Full timeThe Manager, Customer Success is a key member of the EMEA Customer Excellence organisation. Customer Excellence is made up of five distinct global functions: Customer Success, Customer Support, Professional Services, Operations, and the Centre of Excellence. The SaaS business model relies on customer’s renewing, buying more services and becoming advocates,...
-
Customer Success Engineer
4 weeks ago
Johannesburg, South Africa Darktrace Ltd Full time###Customer Success Engineer page is loaded## Customer Success Engineerlocations: Johannesburg Office: Cape Town Officetime type: Full timeposted on: Posted 8 Days Agojob requisition id: JR Darktrace is a global leader in AI for cybersecurity that keeps organizations ahead of the changing threat landscape every day. Founded in 2013, Darktrace provides the...
-
Customer Success Manager
4 days ago
Johannesburg, South Africa Level-Up Full timeThe Customer Success Manager (CSM) plays a pivotal role in nurturing and expanding our client relationships. Acting as a strategic liaison between clients and internal teams (Sales, Support, PMO), the CSM ensures high levels of client satisfaction, drives operational excellence, and identifies opportunities for growth within existing accounts. This role...