Senior Customer Success Manager — SaaS

Location: Hybrid – Johannesburg Employment Type: Full-Time Industry: SaaS | Global HR Tech | Client Success WatersEdge Solutions is partnering with a global HR tech innovator to hire a hands-on, strategic Manager, Customer Success . This is a rare opportunity to lead a high-impact team of Customer Success Managers (CSMs) in Johannesburg—where you’ll...

Company DescriptionSmoke Customer Intelligence is making the world more customer-centric by providing the best multi-channel customer feedback solutions available. Our solutions help companies understand their customers' perceptions of the services they provide, and highlight strengths and weaknesses in the full service offering. We are committed to enabling...

A leading technology firm is seeking a Regional Sales Director in Johannesburg. The ideal candidate will have over 10 years of successful B2B enterprise sales experience, primarily in SaaS. This role involves managing complex sales cycles targeting large enterprises, developing strategies for customer acquisition, and driving sales growth. With a commitment...

Role Overview Our Client is seeking a highly experienced and results-driven Senior Business Developer to lead SaaS sales initiatives, drive enterprise-level revenue growth, and expand market presence within the workflow automation and systems integration space. This role requires a proven hunter mindset, exceptional consultative sales ability, and deep...

Location: Hybrid – Johannesburg Employment Type: Full-Time Industry: SaaS | Global HR Tech | Client Success WatersEdge Solutions is partnering with a global HR tech innovator to hire a hands-on, strategic Manager, Customer Success . This is a rare opportunity to lead a high-impact team of Customer Success Managers (CSMs) in Johannesburg—where you’ll...

Role Overview Reload Logistics, a fast-growing leader in Southern African freight forwarding, is seeking a Customer Success Specialist to drive a positive customer experience. You will support key clients post-operations, manage accounts, and identify growth opportunities through cross-selling, up-selling, and contract renewals. You will also work closely...

**Diligent Boards - Customer Success Manager** **Job Title and Overview** The Customer Success Manager manages a portfolio of accounts and guarantees an exceptional customer experience, revenue retention and referrals across Africa. Being the primary liaison for customer relationships for the Diligent Boards product, the CSM will engage in proactive...

Manager, Customer Success We're your dream Customer Success Team! Customer Excellence is looking for a highly driven and motivated Manager, Customer Success who is passionate about providing a best-in-class customer experience. You will be a coach and mentor to your team, as well as a trusted advisor for your team’s customer base, assisting with Mimecast...

**The Role** Essential functions**: - Collaborate with Sales to align on outcomes customers expect from their subscription purchase. - Develop a digital journey to drive outcomes. - Develop a success plan that includes critical action to ensure expected outcomes. - Provide an effective onboarding and ongoing service checks and take appropriate actions -...

At NICE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. At NICE, we don’t limit our challenges. We challenge our...