Underwriting Executive

3 days ago

Durban, South Africa Executive Placements Full time

Formal Education Completion of the NQF Level 5 qualification. Successful completion of the RE 5 Examination Level 1. Experience A minimum of five years' working experience within the Insurance industry. A minimum of three years' experience in an underwriting management position. Qualifications Proven experience in people management. Prior experience in managing underwriter performance, growth, and sustainability. Experience operating at a managerial level in the short-term insurance industry is a must. Proven track record of conducting high-level negotiations. Verbal and written communication, in English and Afrikaans, at all levels. Responsibilities Processes High-Level Operational Oversight and Complex Risk Management. Provide strategic guidance to the team in line with corporate vision and organisational goals, effectively communicating their implications. Focus primarily on managing complex risk placement, liaising with internal and external stakeholders as required. Evaluate and report on the units performance to the COO, setting realistic goals and managing capacity. Oversee adherence to compliance standards and work towards optimising processes to ensure the quality of service. Engage in strategic projects and operational improvements to enhance underwriting practices. Uphold and maintain quality standards that promote client satisfaction and cost efficiency. People Team Management and Development. Foster a positive work environment that supports the professional growth and development of team members. Ensure high staff morale, effectively managing internal and external relationships. Motivate and lead underwriters, building and maintaining a cohesive team. Promptly address operational performance issues and elevate irresolvable problems to the COO. Client Service Excellence Provide strategic support to the sales team in acquiring and retaining profitable business. Ensure the prompt resolution of customer queries / complaints, maintaining open lines of communication during the process. Implement work routines that align with operational plans, effectively managing service delivery goals. Oversee the correction of unprofitable policies and ensure that policies are not overexposed. Technology Continuous Improvement and Efficiency. Drive changes aimed at improving operational effectiveness and efficiency. Deliver periodic reports on performance and potential improvements to the COO. Identify and recomm #J-18808-Ljbffr

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