MSP Tech Coordinator: Ticketing

Position can be based from either the office in Cape Town CBD, or Melrose Area of Johannesburg. Job Description As a Technical Coordinator, you will be responsible for reviewing and prioritizing incoming support tickets, managing ticket queues, and ensuring efficient service delivery to our client’s businesses. You will act as a liaison between the...

Exceptional written and verbal communication skills. - Exceptional interpersonal skills, focusing on rapport-building, listening, and questioning skills. - Proficient in documentation. - Sound technical background - Exceptional critical thinking abilities when addressing issues. **Required Knowledge**: - Windows 10\11 - Windows Server 2012 - 2019 - Active...

Level 1 Tech Support - Managed Services in Cape Town Job Description: Level 1 Managed Services Technician Location: Cape Town CBD (Workshop17) Work from Office OnlySalary: Up to R18,000 per month (depending on skills and experience)Working Hours: Monday to Friday, UK Hours (9am6pm / 10am7pm depending on daylight savings) The Opportunity We are growing! As...

Working HoursFull-timeUK-aligned hoursIncludes some weekend support (on a rota basis, 10 am- midnight UK time)Reports ToHead of OperationsSalary RangeR27,500 R30,000 per monthOverviewA fast-growing international tech company is looking for a detail-obsessed, cool-headed, and highly organised Operations Coordinator to support and coordinate a UK-based field...

We're Hiring: Apple & PC Support Engineer | Cape TownAre you passionate about all thingsMacand thrive in a dynamic IT environment?We're looking for a highly skilledApple & PC Support Engineerto join our growing support division. This role combineshelpdesk,remote, andon-site supportacross bothmacOS and Windowsenvironments.What you'll be doing: Delivering...

An innovative educational technology organization located in Cape Town is seeking a consultant to establish a fit-for-purpose ticket management capability. The ideal candidate will have demonstrable experience in business analysis, process design, and strong stakeholder engagement skills. Responsibilities include defining user personas, designing service...

air consultant|ticketing consultant|travel consultant **Requirements**: - Grade 12 qualification - Minimum 12 months experience of GDS systems (preferably Amadeus) - Travel Industry experience - Previous experience in an IATA ticketing environment - Ability to work to high levels of accuracy and attention to detail - Highly organised with the ability to...

We're on the lookout for a (Help Desk) Delivery Coordinator who will be responsible for communication between our clients and company departments. You will effectively be responsible for managing tickets to and from the business involving monthly marketing briefs, website queries, project builds, etc. The position is based in the **Western Cape Region** in...

**About Us** Silvertree Brands is an entrepreneurial tech-driven company home to a portfolio of purpose-led consumer and retail brands, including Faithful to Nature, Pet Heaven, UCOOK, and SKOON. We focus on building impactful, omnichannel experiences that are “good for you, good for the planet.” Our team members enjoy autonomy and accountability from...

Summary : The After-Sales Coordinator is responsible for managing all technical service requests escalated from Frontline Customer Care. The role combines technical troubleshooting, administrative accuracy, and customer communication. Acting as the main link between customers and the Technical Team, the Coordinator ensures that tickets are properly logged,...