Delivery Coordinator

1 week ago


Cape Town, South Africa Smollan Full time

We're on the lookout for a (Help Desk) Delivery Coordinator who will be responsible for communication between our clients and company departments. You will effectively be responsible for managing tickets to and from the business involving monthly marketing briefs, website queries, project builds, etc. The position is based in the **Western Cape Region** in **Cape Town.**

**As a Delivery Coordinator, you will be responsible for**:

- Helpdesk (ticket response, follow ups, ticket resolution)
- Coordination and translate ticket briefs into ClickUp (following ClickUp etiquette) - our project management tool
- Delegating tasks to appropriate team members
- Managing deadlines and attending to status updates on tickets
- Driving task completion to a high standard (client satisfaction)
- Supporting the Head of Delivery and Delivery Manager in execution of company goals
- Regularly updating the Account Manager on status and progress of tickets as per their particular clients.
- Maintaining a high regard of the Delivery Team
- Working on targets including things such as: ticket response time, ticket resolution rate, client satisfaction levels

What are we looking for?

**To qualify for this role, you should have**:

- Matric (Grade 12)
- Relevant Tertiary Qualification
- Support desk / Call centre experience
- Digital agency experience
- Task management software experience
- Freshdesk experience or similar software
- Customer service
- Impeccable written communication skills
- Excellent attentive to detail



  • Cape Town, Western Cape, South Africa Frogfoot Full time R400 000 - R800 000 per year

    Company DescriptionFrogfoot is a licensed open access fibre network provider with 15 years of experience in the telecoms industry, known for its technical excellence. Frogfoot focuses on building and maintaining fibre networks to empower service providers with their own fibre backbones on a shared network.Role DescriptionThis is a full-time hybrid role for a...


  • Cape Town, South Africa Bma Full time

    An innovative education organization based in Cape Town is seeking a Programme Coordinator to support delivery operations and enhance the learner experience. Responsibilities include program operations, data management, offering coaching team support, and managing community spaces. The ideal candidate has significant administrative experience, strong skills...

  • Delivery Coordinator

    3 weeks ago


    Cape Town, South Africa peopleworth Full time

    Delivery Coordinator (3-Month Fixed Term Contract) At peopleworth, we support work where people and performance thrive. As part of our Employer Group, we work with a variety of forward-thinking partners and are excited to share this opportunity that sits within our growing group. Role Overview We are seeking a Delivery Coordinator to join our Employer Group...


  • Cape Town, South Africa peopleworth Full time

    At peopleworth, we support work where people and performance thrive. As part of our Employer Group, we work with a variety of forward-thinking partners and are excited to share this opportunity that sits within our growing group. Role Overview We are seeking a Delivery Coordinator to join our Employer Group for a three-month fixed-term contract. This role...


  • Cape Town, South Africa Café Frank Full time

    You will be responsible for processing food orders for delivery. This involves inputting manual orders in to the POS. Checking all orders. Batching orders for each driver. Managing delivery routes. Engaging with customers on deliveries. Ensuring payment is received. **Job Type**: Part-time Pay: R35,00 per hour Expected hours: 20 per...

  • Delivery Manager

    2 weeks ago


    Cape Town, South Africa Progressive Edge Full time

    **Delivery Manager** **Permanent** **Cape Town** **Purpose of the Job** The purpose of the Delivery Manager role is to oversee and manage the planning and delivery of all initiatives for the portfolio of IT financial services aligned to a business unit or capability. This role delivers the demand pipeline of projects, programmes, and product iterations...

  • Delivery Manager

    1 week ago


    Cape Town, Western Cape, South Africa Lifecheq Full time R120 000 - R180 000 per year

    About LifecheqLifecheq is a leading financial technology company that partners with distribution businesses and product providers to deliver holistic, advice-led solutions to end consumers. It operates the largest digital financial advice platform in South Africa, with over 7,000 advisers onboarded, and is currently expanding through strategic partnerships...


  • Cape Town, South Africa The Legends Agency Full time

    Programme Delivery Manager Drive Sustainability-Focused Supplier Engagement Projects with a Boutique Global Consultancy Remote (South Africa) | R30 000 per month | Full-time | 9am-6pm About Our Client Our client is a fast-growing boutique consultancy working with major global organisations to activate their suppliers around sustainability, performance, and...


  • Cape Town, South Africa NSC Global Full time

    Service Delivery Manager NSC Global is seeking an experienced Service Delivery Manager responsible for delivery excellence of all support towers, customer relationship management, client care, and P&L responsibility. The role requires strong communication, status reporting, SLA compliance, financial forecasting, billing, and cross‑tower coordination....

  • Delivery Driver

    2 weeks ago


    Cape Town, Western Cape, South Africa Cartable Ekasi Full time R104 000 - R156 000 per year

    Delivery Driver – Township Routes (Immediate Start)Areas to Cover:Khayelitsha, Gugulethu, Mfuleni, Langa, Nyanga, Philippi, DelftWe're looking for a reliable and responsible Delivery Driver to join our growing delivery team. The ideal candidate will handle deliveries to the townships listed above, ensuring fast, safe, and professional service to our...