Apple & PC Support Engineer | Cape Town
1 week ago
We're Hiring: Apple & PC Support Engineer | Cape Town
Are you passionate about all things
Mac
and thrive in a dynamic IT environment?
We're looking for a highly skilled
Apple & PC Support Engineer
to join our growing support division. This role combines
helpdesk
,
remote
, and
on-site support
across both
macOS and Windows
environments.
What you'll be doing:
Delivering 2nd–3rd line remote and onsite support for Mac and Windows users
Handling escalations and complex troubleshooting
Managing tickets, installations, and endpoint protection tools
Working with
Microsoft 365
,
Intune
,
JAMF/MDM
, and
networking
systems
Providing world-class customer service and building strong client relationships
What you'll need:
Proven experience supporting
macOS, iOS, and Apple hardware/software
Helpdesk experience within an MSP or IT support environment
Knowledge of
Microsoft 365
,
endpoint protection
, and
network/security tools
Bonus: experience with
JAMF
,
Intune
, or
NAS/Synology
solutions
If you're a
tech-savvy, customer-driven engineer
who thrives under pressure and enjoys solving complex challenges, we'd love to hear from you.
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