Call Centre Agents

1 month ago


Randburg, South Africa Tailormade Solution Full time

A well-established Company in Randburg is looking to employ Call Centre Agents. Duties and responsibilities include: Makes calls to customers from a set list - market research. Ensure that all calls are conducted in a professional and friendly manner, meeting the quality standards set by the company. Reaches daily set targets (productivity, quality, data) Minimum outbound calls per day as per project requirement Asks questions as posed from the interview system Adheres to structure of interview (this may be converted into a conversational format Updates system with customer responses Complies with internal policies and procedures Grade 12 essential Good Communication Skills Call centre experience (advantageous) Good listener Ability to listen attentively and capture complaints, compliments and comments accurately as received from the customer Is aware of correct telephone etiquette Avoids mentioning other clients Keeps client relationships at a professional level Maintains high levels of integrity Attention to detail Is passionate and enthusiastic Good organisational skills Good people skills in order to deal with clients at various levels Initiative Ability to work under pressure Criminally Clear


  • Call Centre Agent

    7 months ago


    Randburg, South Africa FirstRand Full time

    Job Description Dear Future, Call Centre Agent Role Purpose: Telephonic communication with client base to provide accurate product information in line with standards protocols. Are you someone who can: - Drive significant growth and profitability in the context of cost management. - Manage costs / expenses within approved budget to achieve cost...

  • Call Centre Agent

    6 months ago


    Randburg, South Africa FirstRand Full time

    Job Description Dear Future, Call Centre Agent The role requires you to provide customer service telephonically or via other media and to ensure that customer queries are timeously attended to and resolved Are you someone who can: - Drive significant growth and profitability in the context of cost management. - Manage costs / expenses within approved...

  • Call Centre Agent

    3 months ago


    Randburg, South Africa FirstRand Full time

    Job Description To action incoming or outgoing customer calls, electronic communications and queries as per agreed standard operating procedures to ensure customer needs and business objectives are met. Hello Future Call Centre Agent Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make...

  • Call Center Agent

    7 months ago


    Randburg, South Africa Oaksure Financial Services Full time

    Call Centre Agents Needed - Requirements - Matric - South African ID - Previous Call Centre Experience will be an Advantage **Salary**: From R4,500.00 per month **Education**: - High School (matric) (required)

  • Call Centre Agent

    6 months ago


    Randburg, South Africa Icon AF Full time

    Job Description/Specification Sales Agent/ Lead Generation **Job Title**: Sales Agent/ Lead Generation **JOB SUMMARY** The Sales Agent is **responsible for initiating and managing relationships with customers, serving** customers by selling products and meeting customer needs, converting leads to sales, and planning and organizing daily...

  • Call Centre Supervisor

    6 months ago


    Randburg, South Africa Shoprite Group Full time

    **Purpose of the Job**: The purpose of Call Centre Supervisor role is to supervise and co-ordinate a team of Call Center Agents, ensuring efficient and effective customer service delivery, adherence to company policies, and achievement of performance targets by providing high-quality customer service. **Job Objectives**: **All aspects of overseeing Call...


  • Randburg, South Africa BluTrain Group Full time

    We are looking for professional enthusiastic, motivated, and exceptiona**l outbound** **sales agents with **experience in short term outbound sales experienced. **Must have**: - Matric - 2-3 years short term insurance experience in an outbound call centre (telesales experience) - Fluent in English - Good communication skills **Responsibilities**: -...

  • Call Centre Agent-1

    6 months ago


    Randburg, South Africa FirstRand Full time

    Job Description Hello Future Call Center Agent Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the...


  • Randburg, South Africa BluTrain Group Full time

    **Minimum Requirements** - Grade 12 - Call centre certificate (advantageous) - Minimum 1 - 2 years’ experience selling a banking product **Salary**: R4 000,00 - R5 000,00 per month **Experience**: - Cold calling: 1 year (preferred)


  • Randburg, South Africa FirstRand Full time

    Job Description To lead the call centre team of agents by monitoring and driving the delivery of targets and ensuring customer satisfaction Responsible for a combination of sales and customer service including cross-selling to clients as well as nurturing the client relationship Must be knowledgeable on all aspects of the company products, processes and...


  • Randburg, South Africa BluTrain Group Full time

    We are looking for professional enthusiastic, motivated, and exceptiona**l outbound** **sales agents with **experience in Long Term Outbound Sales Experienced. **Must have**: - Grade 12 qualification - 2 years’ experience within a Sales Outbound Call Centre, selling long term insurance (with targets attached to the sales) - Fluent in English - Good...


  • Randburg, South Africa SISOL Labour Projects Full time

    REQUIREMENTS - Grade 12\Matric - Must have 1-2 years sales experience within a call center - Excellent communication skills (written and verbal) - Clear criminal and credit record. - Must have strong background as a call center agent including outbound and inbound call center experience. **Job Type**: Permanent **Salary**: From R4,500.00 per month


  • Randburg, South Africa FirstRand Full time

    Job Description To provide customer service telephonically or via other media and to ensure that customer queries are timeously attended to and resolved To provide customer service telephonically or via other media and to ensure that customer queries are timeously attended to and resolved - Drive significant growth and profitability in the context of cost...


  • Randburg, Gauteng, South Africa iSON Xperiences Full time

    iSON Xperiences is seeking a highly skilled and results-driven Contact Centre Agent - Upsell and Cross-Sell to join our team. The successful candidate will be responsible for effectively converting data leads into successful sales, focusing on upselling and cross-selling of relevant products.About the Role:The Contact Centre Agent - Upsell and Cross-Sell...

  • Call Centre Agent

    6 months ago


    Randburg, South Africa Icon AF Full time

    **Job description** We are passionate about growing people and we currently have opportunities in our lead generation space for passionate and driven people who are ambitious and want to develop their careers in the call center space. As a growing company, there is exceptional growth potential for the right people. If you believe that you are such a person...


  • Randburg, South Africa Shapiro Shaik Defries & Associates Full time

    OUTBOUND COLLECTIONS AGENT Randburg, Johannesburg **Salary**: Basic + Uncapped Commission JOB ROLE To contact debtors and negotiate payment on delinquent accounts while creating a sense of urgency on the payment thereof. Ensuring high level collections at all times within the set parameters of the Debt Collection Act (‘DCA), National Credit Act...

  • Team Leader

    6 months ago


    Randburg, South Africa Quantum Recruitment Pty Ltd Full time

    This role is a fulltime position with the responsibilities of assisting a team of approximate 6 people. A strong background in a call centre is a basic requirement, along with a background in Customer Service, Financial Coaching, and Debt Management. **Overview and Requirements**: - 2 to 3 years Team Leader / Customer Service experience in a Call Centre -...


  • Randburg, South Africa Shapiro Shaik Defries & Associates Full time

    OUTBOUND COLLECTIONS AGENT Randburg, Johannesburg **Salary**: Basic + Uncapped Commission JOB ROLE To contact debtors and negotiate payment on delinquent accounts while creating a sense of urgency on the payment thereof. Ensuring high level collections at all times within the set parameters of the Debt Collection Act (‘DCA), National Credit Act...

  • Team Leader

    2 months ago


    Randburg, Gauteng, South Africa Dante Personnel Full time

    Job Title: Team LeaderWe are seeking a highly motivated Team Leader to join our dynamic team at Dante Personnel in Midrand. The ideal candidate will have a strong background in a call centre environment, with a focus on customer service and financial wellness.Key Responsibilities:Lead a team of customer service representatives in a call centre...

  • Sales Agent

    6 months ago


    Randburg, South Africa ICONAF Full time

    Job Description/Specification Sales Agent/ Consultant **Job Title**: Sales Agent/ Consultant **JOB SUMMARY** The Sales Agent at is **responsible for initiating and managing relationships with customers, serving** customers by selling products and meeting customer needs, converting leads to sales, and planning and organizing daily...