Team Leader
2 months ago
We are seeking a highly motivated Team Leader to join our dynamic team at Dante Personnel in Midrand. The ideal candidate will have a strong background in a call centre environment, with a focus on customer service and financial wellness.
Key Responsibilities:
- Lead a team of customer service representatives in a call centre environment
- Ensure high levels of customer satisfaction through coaching and guidance
- Maintain a strong knowledge of financial coaching and debt management
- Conduct quality control checks on calls to ensure excellence
- Lead sales and outbound call centre initiatives
Requirements:
- Grade 12 (minimum requirement)
- Experience in a call centre environment (2-3 years)
- Strong background in customer service and financial coaching
- Ability to lead and motivate a team
What We Offer:
- Competitive salary and benefits
- Opportunities for career growth and development
- A dynamic and supportive work environment
How to Apply:
If you are a motivated and experienced Team Leader looking for a new challenge, please submit your application to Dante Personnel in Midrand.
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