Team Leader

2 months ago


Randburg, Gauteng, South Africa Dante Personnel Full time
Job Title: Team Leader

We are seeking a highly motivated Team Leader to join our dynamic team at Dante Personnel in Midrand. The ideal candidate will have a strong background in a call centre environment, with a focus on customer service and financial wellness.

Key Responsibilities:
  • Lead a team of customer service representatives in a call centre environment
  • Ensure high levels of customer satisfaction through coaching and guidance
  • Maintain a strong knowledge of financial coaching and debt management
  • Conduct quality control checks on calls to ensure excellence
  • Lead sales and outbound call centre initiatives


Requirements:
  • Grade 12 (minimum requirement)
  • Experience in a call centre environment (2-3 years)
  • Strong background in customer service and financial coaching
  • Ability to lead and motivate a team


What We Offer:
  • Competitive salary and benefits
  • Opportunities for career growth and development
  • A dynamic and supportive work environment


How to Apply:
If you are a motivated and experienced Team Leader looking for a new challenge, please submit your application to Dante Personnel in Midrand.

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