Customer Support and Office Administrator

2 weeks ago

Cape Town, South Africa Platinum Drops Full time

The primary objective of the Customer Support and Office Administrator is to provide exemplary support to all customers, as well as oversee general office and operational administration, and attend to on-site and online shops. Key Roles and Responsibilities 1. Customer Support and Engagement Attend and respond to all customer queries and resolve any issues raised Gather feedback from customers to enhance service delivery Administer surveys and questionnaires to measure and improve customer engagement Analyse customer feedback about sizing, fabric, and fit, and provide reports/metrics to the line manager Prepare the customer feedback pack for the product team Provide online and onsite shop assistance to customers 2. Office Administration Manage incoming calls, emails, correspondence, greet visitors, and suppliers Maintain filing systems (digital and hard copy) for contracts, orders, and staff records Order office supplies, stationery, and consumables, tracking usage and cost Ensure deliveries to customers and receipts from suppliers are managed 3. Payroll Administration Support payroll by collating attendance sheets and overtime records Prepare weekly and monthly payroll files for line manager approval Maintain employee records, leave applications and balances, and contracts, including bargaining council administration Assist with recruitment logistics and onboarding paperwork Create and communicate weekly / monthly store-level employee work schedules 4. Compliance and Reporting Work with Production and HR to ensure basic health and safety and labour law documentation is current Prepare required weekly/monthly/quarterly reports (customer feedback, production metrics, absenteeism, etc) Support audits or inspections from labour authorities

  • Customer Support and Office Administrator

    3 weeks ago

    Cape Town, South Africa Platinum Drops Full time

    The primary objective of the Customer Support and Office Administrator is to provide exemplary support to all customers, as well as oversee general office and operational administration, and attend to on-site and online shops. Key Roles and Responsibilities 1. Customer Support and Engagement Attend and respond to all customer queries and resolve any issues...

  • Customer Support Administrator

    6 days ago

    Cape Town, South Africa The Legends Agency Full time

    Customer Support AdministratorWork Remotely Supporting a Passionate CommunityCustomer Service | Remote | R28,000/month | 11:0021:00 SASTAbout Our Client Our client is a dynamic company focused on enhancing gaming experience through innovative travel-themed mods and content. With a loyal and growing user base, they are known for delivering immersive gameplay...

  • Customer Support Administrator

    3 days ago

    Cape Town, Western Cape, South Africa The Legends Agency Full time R336 000 per year

    Customer Support AdministratorWork Remotely Supporting a Passionate CommunityCustomer Service | Remote | R28,000/month | 11:00-21:00 SASTAbout Our ClientOur client is a dynamic company focused on enhancing gaming experience through innovative travel-themed mods and content. With a loyal and growing user base, they are known for delivering immersive gameplay...

  • Administrative Officer

    4 weeks ago

    Cape Town, South Africa Classy Plumbers And Electrical Full time

    ABOUT US Plumbing and Electrical company based in Southern Suburbs (Westlake) is looking for a vibrant office administrator to lead its operations. THE ROLE Full‑time opportunity working 07:00 am to 05:00 pm, Monday to Friday. We are seeking someone experienced with customer service and administration to fill a crucial role. Our ideal candidate will...

  • Customer Relations Officer

    3 days ago

    Cape Town, South Africa IIE MSA and IIE Varsity College Full time

    **Direct Reporting Line**: Campus Head Varsity College is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa, and is registered with the Department of Higher Education and Training (DHET) to provide higher education qualifications...

  • Customer Relations Officer

    3 days ago

    Cape Town, South Africa IIE MSA and IIE Varsity College Full time

    **Direct Reporting Line**: Campus Head Varsity College is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa, and is registered with the Department of Higher Education and Training (DHET) to provide higher education qualifications...

  • Camhs Administration Officer

    3 weeks ago

    Cape Town, South Africa Women'S And Children'S Health Network Full time

    Women's and Children's Health Network, Child and Adolescent Mental Health Service, Community Services, Kaurna Land, Port Adelaide About The Opportunity We currently have an exciting opportunity to join the Community Service team as an Administration Officer. Key responsibilities include: Provide professional and confidential front desk and phone‑based...

  • Administration Officer

    4 weeks ago

    Cape Town, South Africa Women'S And Children'S Health Network Full time

    Women's and Children's Health Network, Health and Recovery, Trauma and Safety Service (HaRTSS), Cedar Health Service, Kaurna Land, Port Adelaide SalaryClassification - ASO2 - Administrative Services Officer L2- $58, to $63, Superannuation and Salary Sacrifice Benefits Part Time – Term Contract (Temporary until 30 June) About The Opportunity We currently...

  • Administrative & Office Support Assistant

    1 week ago

    Cape Town, South Africa Sedgwick Full time

    By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as...

  • Administrative Support Officer

    7 days ago

    Cape Town, South Africa Western Cape Department of Health Full time

    **Closing Date** - 2025/09/08 **Reference Number** - WCG250731-4 **Tracking Number** - DEDAT 40/2025 **Job Title** - Administrative Support Officer: Skills Development, Ref No. DEDAT 40/2025 **Department** - Department of Economic Development and Tourism **Salary level** - 7 **Enquiries** - Ms M Parker at (021) 483 9011 **Job Type** -...