Customer Support Administrator

6 days ago

Cape Town, South Africa The Legends Agency Full time

Customer Support AdministratorWork Remotely Supporting a Passionate CommunityCustomer Service | Remote | R28,000/month | 11:0021:00 SASTAbout Our Client Our client is a dynamic company focused on enhancing gaming experience through innovative travel-themed mods and content. With a loyal and growing user base, they are known for delivering immersive gameplay enhancements and exceptional customer service. Their mission is to bring creativity and adventure to life while building a strong, supportive community.The Role: Customer Support Administrator This role is perfect for someone who enjoys helping others and has a passion for gaming. As a Customer Support Administrator, youll be the first point of contact for players seeking assistance. Youll handle customer queries via email, provide guidance on installation and troubleshooting, and ensure users have a seamless experience with the companys offerings.Key ResponsibilitiesRespond promptly and professionally to customer emailsProvide accurate information, support, and troubleshooting assistanceMaintain a helpful and friendly tone in all communicationsTrack inquiries and resolutions to identify trends and improvementsCollaborate with internal teams to refine customer service processesUpdate FAQs and help docs based on frequent questionsShare user feedback with management to support product developmentAbout You12 years experience in customer service or administrative rolesExcellent written communication skills and attention to detailComfortable working independently and managing your own scheduleProficient with email, basic office tools, and online support systemsPatient, empathetic, and solution-focusedInterest in gaming is a big plusReady to support a community of passionate players? Apply now with your CV

  • Customer Support Administrator

    3 days ago

    Cape Town, Western Cape, South Africa The Legends Agency Full time R336 000 per year

    Customer Support AdministratorWork Remotely Supporting a Passionate CommunityCustomer Service | Remote | R28,000/month | 11:00-21:00 SASTAbout Our ClientOur client is a dynamic company focused on enhancing gaming experience through innovative travel-themed mods and content. With a loyal and growing user base, they are known for delivering immersive gameplay...

  • Customer Support and Office Administrator

    3 weeks ago

    Cape Town, South Africa Platinum Drops Full time

    The primary objective of the Customer Support and Office Administrator is to provide exemplary support to all customers, as well as oversee general office and operational administration, and attend to on-site and online shops. Key Roles and Responsibilities 1. Customer Support and Engagement Attend and respond to all customer queries and resolve any issues...

  • Customer Support and Office Administrator

    2 weeks ago

    Cape Town, South Africa Platinum Drops Full time

    The primary objective of the Customer Support and Office Administrator is to provide exemplary support to all customers, as well as oversee general office and operational administration, and attend to on-site and online shops. Key Roles and Responsibilities 1. Customer Support and Engagement Attend and respond to all customer queries and resolve any issues...

  • Wealth Administrator

    2 weeks ago

    Cape Town, South Africa CA Support Full time

    WEALTH MANAGER ADMINISTRATORBellville As a Wealth Manager Administrator, you will play a pivotal role in ensuring the smooth running of the practice by providing efficient and professional administrative support to the Wealth Manager and Paraplanner. RESPONSIBILITIES:Client Support & AdministrationGathering, capturing, and verifying client and product...

  • German Speaking

    1 day ago

    Cape Town, South Africa HR SUPPORT Full time

    **Job Title**:_**German speaking**_ **IT Customer Support Specialist** **Westlake, Cape Town** **Salary above market related** **Message from our client**: We are a Cape Town based Start Up, providing business services to international clients. We have ambitious growth expectations, as we operate in the exciting and fast-growing field of online learning....

  • Tax Administrator

    4 days ago

    Cape Town, South Africa Ca Support Cc Full time

    IntroductionWe take a hands-on approach to business and financial strategies that are as unique as your company. With our expertise in accounting, auditing, and tax services, we focus on practical, tailored solutions that align with your specific goals. We work directly with you to prioritise long-term growth and ensure your business remains financially...

  • Customer Support Agent

    3 days ago

    Cape Town, South Africa 1-grid Full time

    1-grid is looking for self-motivated, energetic and innovative Customer Support Agents (Technical) based at our Cape Town offices. **Duties and Responsibilities**: - Providing technical support to customers via live chat, tickets or by telephone - Register, transfer and update domains - Understanding of DNS and should have been exposed to tools such as...

  • Customer Support Specialist

    2 weeks ago

    Cape Town, South Africa Daily Maverick Full time

    **Job Advert Summary**: **Customer Support Specialist (Entry-Level)** We are seeking a detail-oriented Customer Support Specialist to assist customers and ensure their inquiries are addressed efficiently and professionally. In this role, you will use tools like Freshdesk to manage and resolve customer support tickets, track issues, and coordinate solutions...

  • Customer Support Executive

    2 weeks ago

    Cape Town, South Africa The Legends Agency Full time

    Customer Support ExecutiveDeliver exceptional service to UK customers from sunny Cape Town or remotely!Remote (Cape Town preferred) | R23 000 (£1,000) per month | UK Working Hours (8 AM - 5 PM UK Time)About Our ClientOur client is a leading UK-based supplier of specialist products for the commercial and domestic sectors. With a strong reputation for fast...

  • Customer Support Executive

    2 weeks ago

    Cape Town, South Africa The Legends Agency Full time

    Customer Support Executive Deliver exceptional service to UK customers from sunny Cape Town or remotely! Remote (Cape Town preferred) | R23 000 (£1,000) per month | UK Working Hours (8 AM - 5 PM UK Time) About Our Client Our client is a leading UK-based supplier of specialist products for the commercial and domestic sectors. With a strong reputation for...