Client Engagement Officer
1 month ago
Handle inquiries and requests from customers and address their needs Stay on top of accounts, making sure they receive services that are within their budget and meet their needs Meet regularly with other team members to discuss progress and find new ways to improve business Generate progress reports for clients and senior leaders within the organisation Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly Ensure the timely and successful delivery of our solutions according to customer needs and objectives Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders Develop new business with existing clients and/or identify areas of improvement to meet sales quotas Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts) Prepare reports on account status Channel Engagement Framework Ensure that channels follow the sales engagement model Support Finance and Commercial business unit to improve margins (pricing strategies) Ensure contracting and SLAs development with all channels Facilitate approvals and comply with internal controls Ensure productisation of all products aligned with contractual obligations Adhere to the Information Security Management System policies and procedures as per ISO 27001 A degree in IT or any other relevant degree 3 years of experience in Sales Account management experience Experience with CRM software Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organisation, including executive and C-level Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel) Experience delivering client-focused solutions to customer needs High proficiency in Microsoft Word, PowerPoint and Excel Willingness and ability to travel with own transport
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Client Engagement Officer
4 weeks ago
Midrand, South Africa Exceed Human Resource Consultants Full timeReference: 9670 CM Consultant: ChristaMostert Job Description: Responsibilities: - Handle inquiries and requests from customers and address their needs - Stay on top of accounts, making sure they receive services that are within their budget and meet their needs - Meet regularly with other team members to discuss progress and find new ways to improve...
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Client Engagement Officer
4 weeks ago
Midrand, South Africa Exceed Human Resource Consultants Full timeReference: 9670 CM Consultant: ChristaMostertJob Description: Responsibilities: - Handle inquiries and requests from customers and address their needs - Stay on top of accounts, ensuring they receive services that fit their budget and meet their needs - Meet regularly with team members to discuss progress and find ways to improve business - Generate...
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Client Service Officer
1 month ago
Midrand, South Africa SACAA Full time**OVERALL PURPOSE OF THE JOB** - To assist in the establishment and implementation of the client/customer service system, and implementation of the SACAA Customer process map **Front Line** - Provide customer services as per the policies and procedures of the Client Relationship Management section. - Track all customer queries in the approved CRM system...
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Client Liaison Officer
5 months ago
Midrand, South Africa Fidelity Services Group Full timeJob Title**: Client Liaison Officer** Location: Fidelity ADT Midrand Reports to: **Job Summary**: **Key Responsibilities**: - Troubleshooting and resolving customer issues and complaints - Act as the main point of contact for all sites - Understand client needs and objectives, ensure their expectations are met - Coordinate with internal teams to address...
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Client Partner
5 months ago
Midrand, South Africa Decision Inc Full timeWe are looking for a Client Partner who has a passion for client relations to join our energetic and results driven Decision Inc. Commercial Team. Good communication, managerial and leadership skills are a must, and a high-level technical understanding of our various solutions is advantageous. There will be exposure to a wide range of industries, so the...
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Customer Engagement Consultant
5 months ago
Midrand, South Africa ikeja Full timeHey! We’re ikeja, with a lowercase “i”, always. We’re a home-grown tech company that builds tools and services that enable affordable internet access to Ekasi (Ekasi is a township slang meaning 'my community’). ikeja exists to remove the financial barrier to true unlimited internet access for those in the townships of South Africa, while providing...
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Customer Engagement Consultant
5 months ago
Midrand, South Africa ikeja Full timeHey! We’re ikeja, with a lowercase “i”, always. We’re a home-grown tech company that builds tools and services which enable affordable internet access to Ekasi (Ekasi is a township slang meaning 'my community’). ikeja exists to remove the financial barrier to true unlimited internet access for those in the townships of South Africa, while...
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Snr Od Officer
5 months ago
Midrand, South Africa Insphired Recruitment Solutions Full timeOur client in the retail industry is looking for a Snr OD Officer (OD Specialist in the market). **Responsibilities**: - Talent Management (end to end) - Performance Management - Succession Management - Competency Management - Employee Value Proposition - Team Effectiveness - Programme Delivery - Organisational - Culture and...
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Client Collection Consultant
5 months ago
Midrand, South Africa ikeja Full timeHey! We’re ikeja, with a lowercase “i”, always. We’re a home-grown tech company that builds tools and services enabling affordable internet access to Ekasi (Definition: _Search Results - _**Ekasi** is a township; slang meaning = **my community**). In short, we provide the internet and we provide it like never before. We’re changing the game, wait...
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HR Officer
5 months ago
Midrand, South Africa Jurumani Solutions Full timeJurumani Solutions is a fast-growing company with a related fast-growing employee base. In addition, the Company is maturing and enhancing our Employee Value Proposition, with a stronger focus on quality of service delivery to clients and stakeholders. The Human Resources team provides support to the business (and to our clients where relevant) with regards...
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Client Services Intern
2 weeks ago
Midrand, South Africa Sanlam Full time**Who are we?** - Job Description- At MiWay, our purpose is to enable people to live their way. We understand that life is not just about "things" but the meaning that those things bring to your life. We believe that technology and innovation have infinite possibilities when it's inspired by humans by you.- Therefore, we focus on our clients' needs; finding...
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Client Services Intern
3 weeks ago
Midrand, South Africa Sanlam Full timeWho are we? MiWay is a direct financial services company. We are passionate about service excellence, convenience and offering our clients superior value products. Our Vision is to be a world-class direct financial services business that offers a complete array of services under one convenient umbrella – all managed online. We are positive that with the...
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Tech Officer: Driver
5 months ago
Midrand, South Africa BCXP Full timeBusiness unit, Department, Reporting Business Unit Digital Platform Solutions (DPS) Department Octane Job grade OP1 Core Description 2 years of driving experience. Certifications Professional Memberships in Relevant Industry Level of Engagement & Span of Control Internal staff and engagements Special Requirements / Employment Condition Valid Drivers license...
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Office Driver
1 month ago
Midrand, South Africa DSM Full time**Office Driver** **Midrand, South Africa** **Company** At dsm-firmenich people are at the heart of the company. We are committed to equal employment opportunities and value diversity in the workplace. **Job Purpose** To assist with delivery and collection of customer samples, QC samples, raw material samples, etc. To further, assist with collection and...
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Office Driver
3 weeks ago
Midrand, South Africa DSM Full timeOffice Driver Midrand, South Africa Company At dsm-firmenich people are at the heart of the company. We are committed to equal employment opportunities and value diversity in the workplace. Job Purpose To assist with delivery and collection of customer samples, QC samples, raw material samples, etc. To further, assist with collection and delivery of...
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Executive in The Office of The CEO
2 months ago
Midrand, South Africa Eduvos Full time**Job Advert Summary**: **Eduvos **is looking to employ the services of an Executive in the Office of the CEO on a permanent basis, to be based at our Eduvos Midrand campus. **Prupose of the role**: - We are seeking a qualified Executive in the Office of the CEO to work closely with our CEO to maximise her effectiveness, by assisting with daily Business...
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Administration Officer
2 months ago
Midrand, South Africa SACAA Full time**Overall, Purpose of the Job** - The administrative Officer is the contact point for both internal and external clients, whose purpose is to provide administrative and clerical support to both employees and management. The ultimate goal of the administrator is to ensure the daily administrative processes of the division or department run smoothly and...
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Business Process Manager
7 days ago
Midrand, South Africa Jobted ZA C2 Full timeReady to Join the Ranks of Innovators? iOCO Infrastructure Services Awaits. We are looking to hire a Business Process Manager (Service Management Office (SMO))Â who will be responsible for ensuring that the iOCO IS's "way of work" is effectively applied across all client engagements, acting as the custodian of seamless and efficient service delivery. This...
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Committee Officer
4 weeks ago
Midrand, South Africa DBSA Full timeThe Committer Officer is responsible for providing governance, secretariat and full administration support to DBSA Committee/s as well as provide support to the Chief Risk Officer’s office. The Committee Officer’s key performance requirements are summarised below. **Key Responsibilities**: **Key Performance Areas**: Provide full administrative function...
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Client Relationship Manager
2 weeks ago
Midrand, Gauteng, South Africa Exceed Human Resource Consultants Ltd Full timeKey Responsibilities:Develop and maintain strong relationships with existing clients to ensure their needs are met and exceeded.Identify and pursue new business opportunities with existing clients to drive growth and revenue.Collaborate with the sales team to ensure timely and successful delivery of solutions according to customer needs and...