Chinese Speaking Centre Ambassador

4 months ago


Johannesburg, South Africa Isilumko Staffing (JHB) Full time

his role is for passionate, enthusiastic and friendly guest experience individuals who enjoy being part of a dynamic team, learning new skills, and a keen desire to make a difference while contributing to the future of a start-up brand.

Job Description:

  • Book all aspects of the guest journey including but not limited to Journeys (cruise itineraries), Destinations (shore) experiences, pre/post travel and hotels.
  • Provide best in class luxury service to our Travel Advisors and to international guests, hosting them via phone, Video calls, e-mail, chat
  • Support the Global Sales Organisation by building strong relationships with our Travel Advisor and Guest community.
  • Be an expert and reference in the use of our technology systems, Salesforce and Versonix Seaware to deliver personalised guest experiences.
  • Provide feedback on the quality and efficiency of customer support processes and be able to suggest enhancements.

 

Job Requirements:

  • Minimum of 1 years of experience in a contact center ideally within travel or luxury hospitality
  • Hospitality mindset – understands the diligence and communication skills needed to deal with luxury, international travelers
  • Fluent in oral and written English and Chinese, any other language is a plus
  • Confident speaking on the phone/video calls, representing the brand
  • Excellent listening and problem-solving skills
  • Culturally sensitive to clients from different countries
  • Comfortable using IT systems on a daily basis (knowledge of Versonix Seaware and Sales Force an advantage)


  • Johannesburg, South Africa Isilumko Staffing (JHB) Full time

    We are seeking passionate, enthusiastic, and friendly individuals to join our dynamic team as an Experience Centre Ambassador. You will provide exceptional guest experiences, support our Global Sales Organization, and contribute to the growth of a start-up luxury brand. Key Responsibilities: - Book all aspects of the guest journey, including cruise...


  • Johannesburg, South Africa Isilumko Staffing (JHB) Full time

    We are seeking passionate, enthusiastic, and friendly individuals to join our dynamic team as an Experience Centre Ambassador. You will provide exceptional guest experiences, support our Global Sales Organization, and contribute to the growth of a start-up luxury brand.Key Responsibilities:- Book all aspects of the guest journey, including cruise...


  • Johannesburg, South Africa Isilumko Staffing (JHB) Full time

    his role is for passionate, enthusiastic and friendly guest experience individuals who enjoy being part of a dynamic team, learning new skills, and a keen desire to make a difference while contributing to the future of a start-up brand.Job Description:Book all aspects of the guest journey including but not limited to Journeys (cruise itineraries),...

  • Guest Service Manager

    2 weeks ago


    Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full time

    We are looking for a Guest Service Manager - Chinese Speaking to join our team at Isilumko Staffing (JHB) as an Experience Centre Ambassador. As a key member of our team, you will be responsible for delivering exceptional guest experiences, supporting our Global Sales Organization, and contributing to the growth of a start-up luxury...


  • Johannesburg, South Africa Isilumko Staffing (JHB) Full time

    A well known hospitality client is seeking a Chinese speaking Call Centre Agent to join their team in Johannesburg on a permanent basis. Willing to work at the office, various shifts Monday to Sunday with 2 days' off (Support global market)Qualifications and experience:MatricNo less than 1 years' relevant experience in travel or hospitality in the call...


  • Johannesburg, South Africa Isilumko Staffing (JHB) Full time

    Here's the job advert tailored for the **Experience Centre Ambassador – Japanese Speaking** role: --- **Job Title:** Experience Centre Ambassador – Japanese Speaking Job Purpose: We are looking for passionate, enthusiastic, and friendly individuals to join our dynamic team as an Experience Centre Ambassador. You will provide exceptional guest...


  • Johannesburg, South Africa Isilumko Staffing (JHB) Full time

    Here's the job advert tailored for the **Experience Centre Ambassador – Japanese Speaking** role:---**Job Title:** Experience Centre Ambassador – Japanese Speaking Job Purpose:We are looking for passionate, enthusiastic, and friendly individuals to join our dynamic team as an Experience Centre Ambassador. You will provide exceptional guest experiences,...


  • Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full time

    A leading hospitality client is seeking a highly skilled Chinese speaking customer service representative to join their team in Johannesburg on a permanent basis.As a key member of the global sales team, you will be responsible for providing exceptional customer support and driving continuous improvement in guest journey.The ideal candidate will have a...


  • Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full time

    Luxury Travel Ambassador Wanted at Isilumko Staffing (JHB)!We are seeking a charismatic and customer-focused individual to represent our brand as a Luxury Travel Ambassador. In this role, you will be responsible for delivering personalized guest experiences using our technology systems, Salesforce and Versonix Seaware.The estimated salary for this position...


  • Johannesburg, South Africa MPC Recruitment Full time

    Job title : Experience Centre Ambassador – French Speaking Job Location : Gauteng, Johannesburg Deadline : December 13, 2024 Quick Recommended Links Jobs by Location Job by industries Explore the role Our client in the hospitality industry is looking for a passionate, enthusiastic, and customer-focused individual who is fluent in...


  • Johannesburg, South Africa Insphired Recruitment Solutions Full time

    Our client in the Luxury Retail Jewellery industry is currently looking for **Chinese Speaking Boutique Client Advisor** in Johannesburg. **Responsibilities**: - Welcome all clients/prospects entering the store for whatever reason (browsing, purchase, after-sales, complaints) granting an extraordinary service. - Listen and understand clients' needs,...


  • Johannesburg, South Africa Isilumko Staffing (JHB) Full time

    A well known hospitality client is seeking a Japanese speaking Call Centre Agent to join their team in Johannesburg on a permanent basis. Willing to work at the office, various shifts Monday to Sunday with 2 days' off (Support global market)Qualifications and experience:MatricNo less than 1 years' relevant experience in travel or hospitality in the call...


  • Johannesburg, South Africa Scitech Placements Full time

    Gauteng, JHB - Central - (Market related) We are building our talent pool for Mandarin/Chinese speaking Technical Sales Representatives/Engineers - South Africa If you can speak Mandarin/Chinese, and able to make sales - please send us your CV Sectors: Mining and Engineering - For more information please contact: - Melanie Reyneke


  • Johannesburg, South Africa Kuehne+Nagel Full time

    Are you passionate about developing business in the Chinese market? We’re looking for a dynamic individual to drive growth in our Road Logistics division. ** Your Role**: You will work with existing and new customers to exceed targets set by our Road Logistics Manager. Your primary focus will be on expanding the SME Chinese customer segment, targeting key...


  • Johannesburg, South Africa Isilumko Staffing (JHB) Full time

    Job Purpose: We are looking for passionate, enthusiastic, and friendly individuals to join our dynamic team as an Experience Centre Ambassador. You will provide exceptional guest experiences, support our Global Sales Organization, and contribute to the growth of a start-up luxury brand. Key Responsibilities: - Book all aspects of the guest journey, including...


  • Johannesburg, South Africa Isilumko Staffing (JHB) Full time

    Job Purpose:We are looking for passionate, enthusiastic, and friendly individuals to join our dynamic team as an Experience Centre Ambassador. You will provide exceptional guest experiences, support our Global Sales Organization, and contribute to the growth of a start-up luxury brand.Key Responsibilities:- Book all aspects of the guest journey, including...


  • Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full time

    Isilumko Staffing (JHB) is seeking a talented Multilingual Call Centre Representative to join their team in Johannesburg on a permanent basis. The ideal candidate will have a strong track record of providing exceptional customer service and a passion for working in a dynamic, fast-paced environment.The successful candidate will be responsible for engaging...


  • Johannesburg, South Africa Optim-G Full time

    Speak, Read, Write and understand Mandarin / English Good, professional telephone etiquette Efficient and effective logging and allocation of incoming calls and assisting Engineers / involved parties in ensuring all calls are attended to and closed. Ensure that all calls are logged within ITSM tool as per the required operational processes. Assist team with...


  • Johannesburg, South Africa Helen Wilson Recruitment Full time

    Chinese mandarin speaker essential The role: Establishes and nurtures connections with clientele, ensuring their loyalty over extended durations. Cultivates a profound comprehension of an organization's client base and their unique demands. Engages proactively with clients, adeptly resolving issues and proffering innovative solutions to routine challenges...

  • Brand Ambassador

    7 months ago


    Johannesburg, South Africa Simas Corporation Full time

    We are searching for a Brand Ambassador for a range of clothes (from socks, swimwear, dresses, coats, shoes, to fashion accessories and more.) As Brand Ambassador you will be featured in photo shoots and videos in which you model, wear, discuss, review and promote the range. These features are used on our website, various online portals and social media...