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National Key Accounts Manager
1 month ago
Location: Cape Town, Western Cape
Role Summary:
- Overall management of the Gifting Team
- To ensure KPIs are achieved
- To ensure that the customer service levels are met.
- Set the standard for product presentation level.
- Key Account Management.
- Meeting and exceeding the expectations of all retail customers and growing sales in existing and new stores.
- Ensuring expense budgets are in line.
- Grade 12
- Degree/Diploma in Sales/Marketing or Design would be advantageous
- 5 yrs minimum experience as a buyer in the relevant retail sector or Key Account Management in this category.
- Must have a flair for design and product development and a good understanding of retail planning
- Setting annual sales and expense budgets.
- Pricing strategy and product listings.
- Product strategy & sourcing.
- Managing relationship with import agent.
- Overall management of gifting marketing & design team.
- Overall management of gifting sales team.
- Calculating order quantities to ensure correct stock covers.
- Liaising with production team locally to ensure stock levels are maintained and launch dates met.
- Analyse and action customer stock and sales reports.
- All communication with customer buying, planning and technology teams.
- Build and strengthen relationships with key service providers and all clients.
- Communicate occasion launches, store revamps, new stores, special projects to Regional Manager
- Manage equipment budget, new equipment design and implementation thereof
- Supplier selection process and management.
- Ensure gifting processes adhere to requirements for Sylko management system (ISO, FSC, vendor analysis and any other).
- Design process from briefing to final approval.
- Communication to finance team on suppliers details, payment, etc.
- Write-offs approval
- ISO 9001 (Basis understanding and knowledge)
- HACCP (Basic Knowledge)
- SHE (Basic Knowledge)
- Risk management (Basic Knowledge)
- Strong Leadership qualities
- Responsible
- Driven
- Creative
- Attention to detail
- Ability to solve problems
- A positive attitude
- Team worker
- Dedicated
- Hard working
- Accountable
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