Casino Operations Specialist
2 weeks ago
Key Responsibilities:
- Customer Service: Provide exceptional customer service to guests, responding to their needs and concerns in a professional and considerate manner.
- Machine Maintenance: Perform routine maintenance and repairs on slot machines and equipment, adhering to manufacturer specifications.
- Problem Resolution: Troubleshoot and resolve problems with slot machines and equipment, communicating with guests and department heads as necessary.
- Requisitions: Prepare and submit requisitions for parts, tools, and equipment to Casino management for approval.
Qualifications:
- Experience: Minimum 1 year experience as a Casino Technician in a land-based casino or cruise line.
- Language Skills: Ability to speak additional languages, such as Italian, Spanish, French, or German, is advantageous.
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