Casino Equipment Technician
1 week ago
- Provide Exceptional Guest Service: Interact with guests in a considerate, professional, and positive manner, showing concern and actively listening to their needs.
- Communicate Effectively: Communicate tactfully with guests, department heads, and shipboard employees to resolve problems and negotiate resolutions.
- Count and Manage Currency: Count paper and coin currency quickly and accurately.
- Maintain Gaming Equipment: Adjust slot machines, coin-handling, card shuffling, and all other machines and equipment following manufacturer's specifications, using hand and power tools.
- Conduct Daily Inspections: Conduct daily inspections of the slots machines and equipment.
- Respond to Guest Complaints: Respond to guest complaints in a considerate, professional, and positive manner.
- Monitor Machine Operation: Observe players and machine operation for improper use or possible security problems.
- Notify Management: Notify management and/or security of suspicious behavior.
- Participate in Counts: Participate in slot and table counts as assigned and in accordance with Casino Operations policies.
- Complete Reports: Complete paperwork and/or reports on a per voyage/monthly basis.
- Experience as a Casino Technician: Experience as a Casino Technician in a land-based casino or cruise line.
- Language Skills: Ability to speak additional languages such as Italian, Spanish, French, or German is advantageous.
- Valid Passport: Valid South African Passport.
- Police Clearance: Police Clearance.
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