Senior Sales

Found in: Talent ZA 2A C2 - 3 weeks ago

Cape Town, South Africa West Coast Personnel Full time

Senior Sales & Operations Consultant Salt River R20 000 CTC per month

We are looking for a competitive, driven, perfectionist person, who is self-motivated to reach

your own, high standards. You must be flexible, with your own, reliable transport, since the

industry is unpredictable and sometimes necessitates long, erratic hours. You must have strong

administrative abilities since you will deal with many different bookings at the same time, and

you must be able to keep them all in order. You must also be willing to take on certain after-hours

stand-by duties and jump in wherever the team needs your help. BBBEEE Company.

Minimum requirements for the position:

Grade 12

Own, reliable transport

Code B Drivers License

Flexibility with regard to working hours

A strong verbal and written command of English

The ability to concentrate well and keep your focus under pressure

Attention to detail and accuracy

Proven computer skills

A driven personality, with the will to do things right and meet your sales targets

Strong administrative, organizational abilities

Advantageous for this position:

Experience in the travel-, transport- and hospitality industry

Experience in waitressing / waitering

Experience with a booking system of some kind

Sales- and client service experience

Summary of main Job Functions:

The main responsibility of a consultant is to ensure that all bookings are made correctly and

executed accordingly, delivering excellent service to our clients and guests.

Bookings are made telephonically or via email, and accurate records must be kept.

There are also some operational duties that accompany the occasional standby duty and duty weekends.

Action telephonic booking requests, promptly and accurately

Provide the requested service to agents or clients specifically allocated to you, ensuring their

  • ongoing satisfaction

Quotes must be sent promptly, with correct rates, gathering accurate and complete

information

Except for clients with credit facilities, payment must be ensured prior to delivering a

service

Complete waybills accurately and on time

Attach all supporting documents to the waybills

Make sure that all entrance fees are noted

Ensure that any changes are communicated to and actioned by the Operations Team

Telephonic standby duties after hours, on certain evenings of the week

Attend to any driver problems, queries, breakdowns, and complaints received on the duty phone, until the next morning

Despatch guides/drivers on Saturday and Sunday mornings

Ensure that drivers pitch up for services

Ensure that all scheduled vehicles leave the depot on time to deliver their services, according to the schedule

Correct waybills, if last-minute changes are made during the weekend

Attend to any driver problems, queries, breakdowns and complaints received on the duty phone, during the weekend (coming into the office, if necessary)

Correctly action any new bookings made during the weekend

Assist the Operations Team in general, where necessary

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