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ICT Manager

1 month ago

City of Cape Town Metropolitan Municipality, South Africa Democratic Alliance Full time
Job title : ICT Manager - Cape TownJob Location : Western Cape, Cape TownDeadline : March 07, 2025Quick Recommended Links
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The successful candidate will be responsible for:

  • Ensuring that the organisation is provided with robust ICT resources and services to meet operational needs
  • Leading and directing the provision of technical support to staff and stakeholders regarding ICT facilities, applications, and services
  • Effectively managing and monitoring all ICT systems and infrastructure to ensure highest levels of systems and infrastructure availability and performance
  • Planning, implementing, developing, upgrading and subsequent support of all IT business applications to meet evolving business requirements and contribute to the efficient delivery of services
  • Effectively overseeing and managing all hardware, software, and IT services procurement, liaising with suppliers and service providers
  • Ensuring effective connectivity and server management across all offices and supporting all users
  • Ensuring that the organisation’s need for effective and efficient connectivity and ICT services are met
  • Initiating methods and processes that will enhance the ICT services of the organisation
  • Assisting the Cyber Security Manager in securing our ICT systems

Minimum requirements:

  • Tertiary qualification in Information Technology or related field
  • 5 years’ experience in IT support or similar roles
  • Relevant staff management experience, including on project basis or completion of the Party’s Management Readiness Programme (applicable to internal candidates)
  • Experience with supporting various Microsoft Office Suite, Windows Servers, Active Directory, and cloud-based solutions
  • A background in managing IT infrastructure and networks in a multi-site environment
  • Advanced knowledge and experience with:
  • Windows Operating Systems (installation, issues, repairs)
  • Network setups, monitoring and administration
  • Windows Server environments
  • Cloud-based hosting and backup services
  • Advanced Active Directory management
  • Setting up and maintaining backup and recovery systems
  • Computer hardware systems, chipsets, memory modules and peripherals
  • Project management experience (advantageous)
  • Understanding of cyber security principles (advantageous)
  • Understanding of the requirements of the POPI Act in the workplace (advantageous)
  • Experience in administration of vPBX and dialer telephony software (advantageous)
  • Experience with Linux systems (advantageous)

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